I’ve had no problem chatting with your staff .. They are wonderful as always. I’m new trying hair pieces and did not get the one that looked right on me. I color my hair dark .. I took the hair piece into Sally’s store to match up hair color. It was dark cappuccino.. I’ve used dark brown. Even different shades it will blend ok. I gave thinning on top so the hair piece was too flat and boxed looking. Maybe I should have teased it but it was suppose to be Machine teased. Machine teased wigs is what I wear. My hair is shoulder length and I’m letting my real hair grow longer. My husband loved my long hair. To have long hair again I will need hair pieces to give it some fullness & hide the thinning I have. Thank goodness my hair stopped falling out .. I’m shedding very little now. Just new to hair pieces .. I have never needed to return anything until this last purchase I made. I’ve watched many video’s and I’m excited to have something. I’m hot in the spring and summer and need hair pieces because it’s cooler, lighter, and the right hair piece will be fun .. Just need some help in getting the right pieces .. Thank you kindly, ~ Judy Church ~
This is a damaged piece.
Love ❤️ thank w
Thank you ladies for posting videos on your hair toppers. It gave me the confidence to purchase one and I absolutely love it! I will definitely be ordering another!
This is the second wig. Both the same. I am so happy to find a Large wig. Every time I use it is just like new. Very very happy with it.
The synthetic hair in your piece makes me long for the real deal, human hair !
Wonderful
loved this topper , beautiful colour-- great fit-- will definitely buy again maybe a wig this time
Great company, great hairpieces. Very happy with my purchases!
I'm happy with Aria in Sandy Silver. I wish the Taylor wig came in Sandy Silver since that is the best color for me. I already have it in the Taylor topper and love it. My husband does too.
Shanon was very helpful and even called back when the discount amount was incorrect.
I'm new to shopping for wigs, and the first wig I chose didn't look the way I thought it would once I tried it on. Godiva's Secret made it very easy for me to arrange a return, and when I had a question Charlene answered my inquiry in a timely fashion. I have ordered another wig from them, and hope it works out this time. I do feel the people at this company really care about their customers, so I'm going to continue working with them to purchase a wig.
Nothing else needs to be said other than absolute perfection in everything you do. I know this is short, but I have been trying to send as a reply to your email and I don't think the messages were received. Blessings to everyone for continued success and good health.
Very great service, item arrived fast! I love wearing it and what it does for my hair! Thank you all!
Excellent customer service !!!
I love my 2 wigs I brought from you, I wish you had more wigs in large. I will keep looking, thank you
Still trying to find color and style that works for me. No luck as of yet even though I have purchased and returned 5 different ones. I am going to try one last time. Fingers crossed. Wish there was an App to try before you buy.
I am extremely happy with there toppers never has any other product I have used looks as natural and because the hair is a blend of colors it can blend with most shades excellent product will buy more
The love the hair topper.
I was looking to purchase another Sophie petite wig in Copper Glaze. I was informed that Copper Glaze had been discontinued, so what a surprise to find it in the sale items. I immediately ordered it and received it 4 days later which was amazing as I live in the United Kingdom. Had I known they had more than one wig left I would have order them. However, I don't feel like having to pay another $50 for shipping. I think the service from Godiva Secret Wigs is excellent.
product is as described- but I will have to go online to learn how to wear correctly
My name is Deborah Grigsby(Debbie)I have been a consultant since 10/20. My experience has been joyous!!!! I help women look beautiful. A lot of my clients have hair loss and they come in and have fun and leave feeling great and usually 10 years younger. Most of the women have bought more than one and some have bought many! Our wigs are light,comfortable and easy! I never go out without my wigs on. I rarely go anywhere that someone doesn’t tell me how pretty my hair is! In the fall I was wearing A cayenne pepper Tiffany and he walked pass me and glanced a me and “Your looking good” and kept on walking. I looked back at my husband and told him I hadn’t been told that in 30 years! Made me feel good! He was actually young. I always feel good in my wigs. My husband makes sure I have my wig on when we leave. I actually have long fairly thick hair but only wear my wigs out. GodivasSecretWigs have bee a blessing to me and my Customers!
Excellent service. Quick response I made a mistake on my order and I emailed and it was corrected immediately!! Thank you.
I wish i can flatten it a little bit. Havent worn it. Also it would have been nice if d packaging is not just a plastic bag. A box with a picture of both of you will be a nice remembrance and classy for storage.
I love everything about my new wig, the experience of getting it delivered quickly, the videos every week and customer service when I needed it!! I am so glad I found Godiva’s Secret 💕
I am amazed at how quickly you are able to ship the wigs. They arrive within two days of putting in the order! I had to return one wig, which you accepted, and then I was able to purchase another wig, with which I am very pleased! I've had many compliments on the color and how natural it looks on me. I was even able to do many exercises that required my head being down for periods of time, and my wig stayed in place: YEY!!
Patient seller.
Love this wig
Great customer service! Especially if you are shopping online and trying to figure out which wig and which color to choose. Returns are easy!
Love my topper. I get so many compliments on my hair.
Great products. I wish there was a brick and mortar store in Chicago. I’d probably be there every week!
Wished they had the mono long in a lighter color than creamy toffee.
I bought the long topper and couldn't be more thrilled about the quality! I have very long fine hair with some thinning on top. This topper is fabulous and blends in flawlessly. Thank you for the awesome product!
I love Godiva Secret Wigs!! They are superb quality and the fit is perfect. The color is true to the pictures. I love all the care and love Danielle and Rochelle put into their videos. I was a little hesitant at first with family, but I finally decided to take the step. Everyone loved the wigs and I got a lot of compliments. I feel more comfortable now wearing wigs, and a lot more confident.
My order arrived quickly and was of splendid quality. I will be ordering again in the future. Thank you.
I bought my first two wigs at an expo in San Francisco in 2010 and I love them. So I decided to take a look at the website a couple of months ago and decided to extend my collection. Watched a lot of your videos which were very helpful. I am in my seventies and my hair has gotten thinner and hard to manage. I added four fun wigs and I now have six! I am all set for any occasion. Thank you Godiva Secret! Barbara
Love color choices and styles! So easy to wear.
Customer service was outstanding prior to my purchase. But missed the mark when I requested support afterwards.
I really like my topper and am learning to incorporate it with my own hair!👍😃
I love the two long toppers purchased. They were 'on sale' with a price affordable for me. They arrived quickly and look great. I'm very pleased with the purchase.
Prompt shipment and easy returns. So thankful for the ability to try in this troubling times.
Beautiful! Love the look!!!
Fast delivery and great videos demonstrating the various wigs.
Tiffany is the valuable component & key to finding the wig you want & need. You have an idea of a look you want or style you think you want but that often is not the case either from prior Godiva wig returns by mail or trying several on in the shop. Tiffany is patient, knowledgeable & very helpful in finding what wig works best for you and.... with Tiffanys help, you walk out of the shop looking & feeling great! LJ
Great customer service, I ordered one and when I got it wasn’t what I wanted so I sent It back and ordered another one. I received the second one and and it’s perfect.
Ordered Rochelle in garnet glaze, love it!
Absolutely love my wigs. Your videos are great,they answer many questions that we might have. Keep them coming. It would be nice to have more selections in the large wig in color and style. Thank you so much!😊
I ordered the medium top in Frosted Taupe, and received it last week. I loved it so much that I immediately ordered a second one, so I would have a spare, in case the color is ever discontinued. It matches my hair perfectly, since I am trying to let my grey come in naturally. Thank you for great service!!
The topper was beautiful, but way too white. It looked fake. My own hair is too white for the Silverstone color so I thought white might be better, but was disappointed.
Five Star - Love the toppers and delivery was super fast. Prices are reasonable too.
It’s beautiful and I feel sorry that I have to return it because my head small at the back.
I had a great experience with Shannon who helped me. She was very professional, attentive to my needs and made my sale easy for me. Thanks go to Shannon for a great experience!
Please keep doing what you do by providing video on your products. It really help, TREMENDOUSLY. I purchased the medium top piece in medium brown. I LOVE IT! My daughter loves it on me. I am looking at the full wig now, will watch your video then decide. You both have made the process fun and exciting 😊 i already recommended couple of my friends. Thank you! Thao
The wig is perfect. I just need to brave about getting it trimmed just a little.
Quinn really suits my style! I feel very confident & comfortable wearing it.
I really enjoy the videos about your products. They are entertaining and informative and you both are beautiful! Pros: I received my wig very quickly and then ordered a medium topper which also arrived quickly. I bought the Freedom in Silverstone which has brought great compliments. It matches very closely my own hair. The craftsmanship is beautiful and well made. Cons: I wish you had more choices in the petite size however as I ordered average and am struggling with keeping it secure. I also purchased the wig band in Average but I will purchase it in Petite to see if that helps. I’m also having issues with itching of my scalp. But I watched another YouTube to see what I could do about that and it suggests I get the wig cap attached to the wig band. Does that come in Petite or should I get the cap and band separately?
White color was great; however, very scant amount of hair and wefts were showing. Sorry but I had to return it because it certainly was not the quality l was expecting from Godiva’s Secret Wigs.
I am Always pleased with the products I receive.. very high quality!
Still trying to see if the topper ill work..I have not had much success yet
Tiffany is so helpful and kind❤️
For my 5 purchases in the past couple of months, I have had no problems, so the check out portion of the website works great. So the five stars are for checkout process. However, I have always experienced a problem navigating from page to page on the individual products. I just got a new iPhone and still have an issue, so it isn’t my phone. I also haven’t been able to find any info on the website on their point system on the website should I am not sure how customer are supposed to know how you can earn points or how you can use them? Catherine Stearns
The only down side is the postal costs to the uk it’s a shame there isn’t an outlet here there wigs are great I have been told I look 10 years younger thanks
Im very happy.
Shipping was outstanding with my wig arriving well before anticipated & in perfect condition! Thank you for exceeding my shipping expectations!
Love the toppers. I thin them out and curl them with safe heated velvety hot rollers. No one knows they’re not my own hair. Beautiful coffee latte color. I buy the rooted ones. Easy to wash with Godiva shampoo and their conditioner by their instructions. They always dry completely overnight. I hang them on a hanger upside down with the clip by attaching the clip to the tag on the topper. Thank you for making these.
I returned my purchase tge following day after I receive it. I have yet to receive my credit. I would like to re-order with the credit.
Excellent service! Quality wigs! I will continually b a fan.thank you
This is my second purchase, and absolutely love the ease of ordering.
I really like the Aria wig.
I got it with in a few days,very happy how it looks,will try a wig next time.
Love Godiva Secret wigs and I really appreciate the Monday videos. I have learned a great deal about how to take care of my wigs. Their service is amazing, packaging so professional, wig quality so real looking. I receive many many compliments on my Godiva Secret wigs and friends think it is my real hair! Thank you for your wonderful products and great service.
As always a good shopping experience; however the topper did not work for me so I had to return it. Wish there were more toppers from which to choose. I need one longer with more curl.
I own many of these rigs. At first I was self conscious when wearing them. I’ve received so many compliments on every wig I wear I no longer worry. When properly cared for they wear well. My hairdresser makes any necessary adjustments.
I only tried the latest on and loved it. Saving for a special celebration February 26.
I received my first wig and was so impressed with it I ordered another wig within 3 days of receiving my first wig. I'm so far very pleased with the look, feel and ease of wearing my wig.
What a great company! I received my wig very quickly- only five days - and I live in England! However, it didn’t suit me so I sent it back and ordered another one, which came even faster! I asked for a refund on the first one which I have already received. What an efficient company, not only am I confident about my new wig, but I am also confident about ordering from the USA . A really lovely company to buy from with great ethics. Thank you Rochelle and Danielle! Ann in England. Thanks
Enjoy the videos th Enjoy the videos. They give me confidence to place an order. Good communication and fast service.
The color was good. I liked the amount of hair. The problem was with the cap. It seemed to be too long for my head, so it stuck up in the back which kept the hair from laying flat.
Love the hair piece that I bought. I couldn't believe it came in less than a week. My daughter loved mine so much that she ordered one as well and loves hers also.
This was my first wig and don't understand many women's how can wear all day. I put it on this morning and now 3:00 PM and under the wig my head wet. The other problem: don't want stay on my head, I tried everything, a tape melt down, pins not because I have a very-very sort hair now, after COVID hair loss, so nothing can hold this wig.I ordered Wig Grip Band, not stay. I ordered not from your shop double sided tape not stay when getting hot. I ordered a glue and remover but I'm afraid use it because I don't want a wig stay on my head one week or more and.I don't have a experience how use every day. This wig wonderful, not heavy and looks like is mine. My friends don't know I have a wig. I'm your good customer because I ordered same wig then before from your shop (I have now 2 wigs)and shampoo, conditioner, hair spray.Wig Grip Band..... I don't know what to do because coming a summer and how can I wear this beautiful wig. Your asking my experience so this is..
I’m returning the piece I bought. It’s way too poufy(?). I part my hair on the left and I was fighting with the piece and it won. I will order another one because I love your pieces but definitely not this one. It looked fake on me while my other looks incredibly natural. I’ll reorder!
prompt delivery - great product
Love your Christi wig - I trim the long bangs and it looks just like my real hair did 5 years ago. It keeps it shape, easy to wash & dry, easy to style, it’s almost shake and go! Love, love, love it! Highly recommend!
Tiffany isis so so dear and helpful
I did order but had to send back as the cap was too small. My last wig I ordered in a large cap fit perfectly but this one did not. I still like your wigs. Wash and wear.
After Covid hair loss and freaking out, I have made quite a few purchases. The orders arrive quickly (whew!) and returns are easy as well. I’m still traumatized but being able to put on a topper or wig and have thick hair when I need it, helps ease my soul. Love the wigs and toppers as they look realistic!
I keep trying items from Godiva‘s because I’m in love with a mother daughter team, they’re so adorable together and so sincere that I trust their product and I trust their judgment. But the single obstacle has turned out to be how tiny their wigs are. I have a normal frame, at 5’7” am a normal weight, in attire, am a very normal size 6-8, and even Godiva”s few offerings in “large” wigs are all way, way small on my very average size 23” head. Breaks my heart to give up on them but I may have to. Unless they find a different manufacturer that produces wigs designed for European-American sized heads rather than Asian, thus far I’ve not found any GSS piece that will work. :-/ I do appreciate their thoughtful return policy so at least I was able to try a few possibilities.// If you’re head size 22 inches or under, this company makes a wonderful, wonderful top quality product and their synthetic fibers are the better then the big name high-priced brands. As for me, still trying my best to get to through my 65% Covid hair loss, I guess I am still on the hunt. ;-/
Bought a topper and it adds just the amount of height to my thinning hair on the sides of my head.
Really great really great 👍
My first topper ever purchased after researching for years. I am so happy with my purchase. My closest friends did not notice, they thought I just had my hair done. Lol. I’m getting a second one. I wear it everyday.
Love love the hair topper. Would give you 10 stars if I could. Thank you
TY for the samples. I have silver/ gray hair and need to see the 3 gray color samples to make a decision. I plan to order a long topper soon.
Shipping and return experience is quite good. Wig purchased didn’t style anything like was shown in the video and certainly didn’t just shake out and wear. Two colors I tried were really good looking.
You guys are the best! Great products, service and the fastest shipping! ThX!
I love both wigs I’ve ordered. All my friends comment on how natural they look after I convince them that they really are wigs. It’s unbelievable how they look and feel. Thank you so much for this excellent product and, by the way, Rochelle and Danielle are both beautiful and you can tell they really care about people. Thank you so much.
Shopping is always fun and exciting and easy. My most recent purchase did not turn out as I hoped but the return process is so very easy. I'm totally satisfied with purchasing my wigs through Godiva's Secret Wigs.
I left a voice message after I received my wig saying I had some questions and concerns but never got a call back after four days? Can't really leave a good review at this point! 😞
I have been looking for LARGE wigs for a year. The Wig Co. had one it was my favorite I ordered as many as I could before they discontinued it. Your large wig was almost as good. I would have liked a little more length, but I am happy to find anything. It was three times the price of The Wig Co. but was happy to receive it. I will keep looking to see if you have any new styles in large.
Made my first purchase from you, a sale wig, and I LOVE it! All my friends and family think it looks great and real. I finally have hair that looks like I want it to.....no more bad hair days!!!
I love my Godiva’s Secret wig toppers. I only wish there was more hair in the long version.