Very professional! Thanks!
First time I used them. They got me to where I needed to be in an effortless process. I will be using them again. Highly recommended
very nice and informative to work with
Maegan at OpenRoad was so helpful and answered all of my questions. This is the first time that I have refinanced a car and I can't believe how quick and easy the process was. OpenRoad was able to save me over$150 per month on my payment. I will definitely call Maegan or Ian again when I am in need of their services again because they have made a very happy and satisfied customer.
Knowledgeable, professional, and friendly personnel. They constantly keep you up to date and in the loop.
Entire process was super smooth. Everyone was great with communication during the refinance process.
Great service you al provided Thank you very much!!!
I am happy with the service
The refinance process was easy. Paige was great and answered all of my questions and helped me through the process. Because of them I am not paying way less every month and saving on interest.
I found OpenRoad Lending easy to work with and a place a person can feel comfortable dealing with.
The process took over a month and at least 10 calls asking for just one more thing
Jalisa did a great job.
Very good customer service
Very nice and professional service people
I was happy to be able to refinance but disappointed that I didn’t get the savings amount that was listed on the letter.
Excellent customer service, made the process quick and easy! Would highly recommend OpenRoad lending
Great
Excellent company to deal with and easy to complete paperwork via Docusign. Would recommend to anyone that wants to save on their auto loan! Tom C.
I received a solicitation letter from Open Road so I decided to explore the offer. Notice of approval was quick and my loan was closed in-line except for Power of Attorney to transfer title. My bank did the notaries for free and Open Road provided the shipping label. Do it! Save some money!
The process was super fast and easy!! Paige was so friendly and helpful. I would 100 percent recommend!!
The process to get my vehicle financed was quick and easy. The lines of communication were open from start to finish. Each step that was needed & completed was followed up with a text, email and if it was high priority a phone call. I HIGHLY RECOMMEND this company or did I mention I dealt with ONE representative throughout my process so there was no confusion 10 out of 5 from me.
Easy and quick process.
Very pleased. Great communication and worked well with me while I was traveling! Great savings!!!!
Great service
Quick and simple process. Recommend to everyone wanting to refinance.
Great job open roads
Great customer service!
I am extremely satisfied with the services provided by openroad lending. They are very attentive and quick with the entire process. Thank you very much to openroad lending for helping me
Adam was a great customer service agent
Good
your employee Kim Woods made the process easy.
To actually get a letter in the mail and it actually is true to its word. Saving money on a car note. Something banks can never do.
Great customer service. They made everything so easy. I would highly recommend.
I first heard about Open Road Lending in Credit Karma and seeing the potential savings I could receive compared to other auto refinancing companies. I received a letter stating the pre-qualifying rate and payment, decided to try it since another company did not respond promptly. The gentleman that I dealt with Alan was very professional and made the process smooth. It was not the rate or payment that was stated in the letter and Cresit Karma, was disappointing but understandable for my credit score at the time of application process. I have read the comments and honestly some have to read the fine print and understand how the process works. There are no gimmicks or scams, trust me the original lender I had was very unprofessional and the rate they gave me was ridiculous, I needed my credit repaired so I took it understanding what I was getting into! 10 months later I was able to get a lower rate and save some extra money which is good during this hard times. The process with Open Road Lending again was fast and proficient. I have been in the business so having your ducks in a row helps them help you! I am looking forward to a good relationship with this company and will refer friends and family who need their help. Thank you!
Great service
very service thank you
everything was done smoothly and what i was told was on point with what they offer me and im thankful.
Excellent customer service and Bwashington and her group kept me in the loop. Thank you
Wonderful company and people that work there. Very prompt answering questions.
Had a great experience with Jenna even though it was through the Christmas and New Year’s holidays, the refi was done in a timely manner
It was all good
Fast and easy process
Happy Holidays and Thank You
Process was easy to complete, and friendly people. But when I got an advertisement in the mail to be pre approved for a amount it was not the amount I got approved for and barely Lowe’s my payments.
great help
Very efficient team that help me through the whole process and made it as seamless for me as possible. Amazing customer service from anyone at OpenRoad Lending.
awesome
Paige Hornisher was an amazing representative! She never disappeared, she guided me 100% all the way!! She made sure I understood everything, and was extremely knowledgeable. I trust her more than anyone else I have worked with for any kind of financial assistance. Paige, you were awesome!
Everything was a good experience I would reccomend them 100%. I forgot the gentleman name I was working with but I spoke with a few people there and they all were outstanding!!!
Okay
The loan process was great. I applied online and completed in a very short time frame. I was informed at each stage of the progress. The loan agent was very helpful.
Open Road is a great experience for refinancing my vehicle. Everyone I talk to, especially Jan, or helpful friendly, and got me the information that I needed quickly. Response time to a text or returning of a phone call was very very good and total time from start to finish, was four days and that included a weekend. I appreciate the efforts of everybody in their customer facing departments.
My agent was very helpful and gave me options when all doors were almost closed for me. Thank you
I was having some financial problems, so I decided to refinance my vehicle. OpenRoad Lending was in my list of references. This was the best choice for me. I went on line and applied for the loan. All the people that I talk to, were nice and ready to help me. I had a couple of agents that help me. Paige and Mona kept me on top of everything that I needed. Always pleasant and knowledgeable. I would highly recommend OpenRoad Lending to anyone who is having financial difficulties. Thank you again for your service. MRA
Jalisa was great to work with.
Excellent and fast service. Thank yo OpenRoad.
Very easy process when smooth took less than ten days.
This is a great company and I enjoyed the experience
Great communication and service. Highly recommend.
Waste of time. Decreased my payment by a whopping $14. Best that can be done to remedy the situation is being told to wait to attempt to refinance again in the future. Be careful!
The people involved in the process especially Sarell were all great!
I would like to thank my agent Maegan Swain. She is amazing! The process was very easy and her patience and kindness made everything go smoothly. Im saving a good bit of money which is nice. Thank you again Maegan.
I definitely recommend Openroad Lending. It was so easy to refinance my car and the process was made easier with the help of Kristi Lucas. She was very helpful and pleasant to work with! Always returned calls and emails promptly! Great company 🙂
Great experience
It took a long period of time to complete, started like 20 of December and finalized in the middle of January
Thank you so much, your team was amazon and proficient. They were very helpful and made sure I understood everything about my loan. I
Great experience dealing with this company, thanks to Tommy Tarrant for all his help
Really great
The process was outstanding very simple. The loan officers were absolutely awesome and so helpful! Thank you for making the refinancing stress free! Beverly Louis
quick easy and always there to answer any calls!
My experience was fairly easy and organized.
So far so good lol
THANK YOU FOR THE REFINANCE EXPERIENCE WITH OPENROAD LENDING. IT WAS AN EXCELLENT EXPERIENCE & ALL MY NEEDS & QUESTIONS WERE TAKEN CARE OF IN A PROFESSIONAL & TIMELY MANNER. REST ASSURE I WILL BE SPREADING THE WORD TO FAMILY & FRIENDS.
I would greatly appreciate it if I were able to have access to my account
I thank you for refinancing the extra money will help me pay for other bills I have!
My refinance process was easy especially with William he made sure I understood my new terms and I didn’t miss out on any other offers to protect my car. I would recommend Open Road to my family and friends.
Great customer service
The people were friendly & helpful. The process was easy & smooth, very satisfied with everything.
Megan was very helpful always kept me up-to-date. Always return phone calls even though I was getting frustrated. She kept me in the loop great person.
Waste of time. First I received an e-mail wishing me Congratulations, that I have been approved to give them a call. And when I did, the person on the phone said, I'm sorry we can't approve you. So somewhere between the e-mail to the phone call, I was lied to. She said to re-apply in 6-8 months, NO THANKS, Never trust Liar's. I can't trust you now, & I can't trust you then. They went from Openroad Lending, to Closedroad Lending. They said that I did not meet their qualifications, but according to the website, I do. So now the website tells you one thing, and a human being tells you another. As the Bible says, Put your trust in no man.
Extremely happy with the process and results. Open Road worked around the clock to get me the best rate and payment plan. Thanks
Quick and easy
Mark was really helpful through the whole loan process. Would definitely recommend them for an auto loan
I was a tad disappointed at first. After submitting my paystub‘s, I was told that the underwriters didn’t feel they were legit paystub’s, and they looked like I created them myself online. I explained that’s what they look like. I don’t know what more I can do. Jessica then told me Open Road would not be able to help me. I called back and spoke with a different representative and she ( I do not have her name) referred me to another department for them to review. Make a long story short, I was approved, however, had I not called back and spoke to someone else, I would not have been able to refinance and Open Road ultimately would not have my business.
Process was easy and fast
Great experience! Fast, easy and convenient! Thank you!!
The transition was very smooth
Fast, Friendly, Easy, No Hassle, Fair Loan.. Excellent Overall Service. Highly Recommended Five Star*****
The refinancing process with OpenRoad Lending was a very easy process. I was able to obtain a lower interest rate that saves me a good amount of money. Ms. Washington and several other associates were very helpful and had great communication throughout this process. I can’t thank them enough for being patient with me. I truly appreciate everything they helped with.
Great company helped me refinance my car for a insanely lower price than I was paying thank you so much would recommend highly
I had a very great experience, professional, courteous, and most importantly, an efficient refinance process, and i will most definitely encourage others to patronize OpenRoad Lending, trust me, you will be satisfied.
Just what I needed. Fast and easy
Very helpful and friendly
Easy, Fast, Helpful,and most of all very professional. Thank you open road lending! George Cimbalos
All good couldn't be happier
A great experience from beginning to end. My representative Jan was extremely helpful and friendly throughout the entire process. I would definitely recommend you guys to others. Thanks so much for your help it's greatly appreciated. Shane Proffitt Happy customer!
Satiisfied.
O
Very professional, they made sure I understood everything every step of the way!
Very quick process and was walked through every step Open road lending ended up saving me 109$ a month and took 3 months off the life on my loan! Couldn’t be happier thank you