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5 / 5
  • 294Reviews
  • 10 / 10Recommend
  • 10 / 10 TrustScore

Emma Rothwell

Verified Buyer

Jul 25, 2018

Great. Dennis returned my message despite being on holiday. Arrived the following week as agreed and on time. Fixed my problem there and then. Thanks very much. Recommend to others.

Amanda Sayer

Verified Buyer

Jul 24, 2018

Absolute first class service. My French doors wouldn't open and I'd been told more than once that they would need to be replaced as the locks couldn't been changed, that was until Mr Nicholson arrived. In no time he had the doors open and sorted the issue (realigning the door!!) Was even cheeky enough to ask him to repair a window handle. All done with no fuss and no hassle. Will happily use again for any window/door lock issues and would recommend to all friends and family.

John Kirk

Verified Buyer

Jul 05, 2018

After failing to get a response from several 'so called' 24 hour locksmiths when I could not secure my uPVC back door I came across Castle Lock & Hinge on Google. 1 call later I had an appointment for the following day between 1 & 3 pm. Dennis turned up as promised at 1:20 pm :). After checking out the door (which is very old) Dennis noticed a number of issues and virtually rebuilt the door to realign everything to original spec. Sorted! He also informed me that the door handle springs had weakened and may soon need replacing. Did he have a replacement in the van? Of course he did and better than the original, so I had it replaced there and then. I now have a virtually new back door for less than the quoted cost of a 24 call out guy who didn't turn up. Dennis is a true professional and a really friendly guy who I can thoroughly recommend. John Kirk, Darlington

Kev C

Verified Buyer

Jul 04, 2018

Dennis from Castle Lock & Hinge arrived on time.I had a broken hinge on an upstairs window which was difficult to get to.The fixing screws were rusted in and had to be drilled out.this was completed quickly and efficiently.I would recommend this company for similar work. Kevin Barnard Castle

Jane Hall

Verified Buyer

Jun 25, 2018

Great service

Ed Nichols

Verified Buyer

Jun 22, 2018

Thorough and professional, friendly service.

Mrs Lee

Verified Buyer

Jun 15, 2018

A very professional and friendly service received throughout. Turned up promptly and did a great job and I'm very happy with our replacement double glazing windows and the charges. Would recommend this business to anyone who is looking for these types of work. Mrs Lee, Barton, North Yorkshire

Allan Thomas

Verified Buyer

Jun 14, 2018

The service surpassed our expectations!Not only was the work done in a courteous and friendly manner but the level of competence displayed was outstanding!We will not hesitate to employ Castle Locks again

Katharine Parker

Verified Buyer

Jun 13, 2018

Very prompt and good service at a reasonable price.

Mr Walker

Verified Buyer

Jun 13, 2018

Used company several times. Good jobs done

Customer

Verified Buyer

Jun 06, 2018

Conservatory windows. Some condensation. . Decided to replace all windows of conservatory. Top windows with bevels and colour as originals. All replaced. Looks as new. Colour match is exact. .

Howard Hudson

Verified Buyer

Jun 03, 2018

Excellent service I've been having problems with conservatory doors for sometime,its all fixed Now I wished I found ( Castle Locks & Hinge sooner)

Julia Ramezani

Verified Buyer

May 30, 2018

Very good and efficient service, will definitely use Castle Lock and Hinge again.

Mr C

Verified Buyer

May 16, 2018

highly recommend

S

Verified Buyer

May 15, 2018

Very impressed with the professional, friendly and efficient service I received. I would highly recommend.

Customer

Verified Buyer

May 15, 2018

Repair. Very efficient. Checked every aspect on completion. Cleaned up after completion.

Paul Tyldsley

Verified Buyer

May 14, 2018

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Response from Castle Lock & Hinge

May 14, 2018

Hi Paul, Thanks for posting your review it's much appreciated

Allan B

Verified Buyer

May 12, 2018

Workmanship, punctuality, reliability, all excellent. Dennis even cleaned windows he'd installed. A professional job.

Colin W

Verified Buyer

May 08, 2018

Excellent clean tidy and reasonably priced Have used them 3 or 4 times and would recommend them to everybody

Jill A

Verified Buyer

May 02, 2018

Excellent,speedy service.Would recommend.

Response from Castle Lock & Hinge

May 02, 2018

thanks very much for the review it is much appreciated