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4.9 / 5
  • 144Reviews
  • 10 / 10Recommend
  • 9.9 / 10 TrustScore

Vy N

Verified Buyer

Jan 28, 2020

Friendly customer service!

Dani L

Verified Buyer

Jan 15, 2020

Nadya responded to all of my emails in a timely and friendly manner. Fantastic customer service and attention to detail.

Zoe J

Verified Buyer

Dec 25, 2019

It was great no complaints

Diana J

Verified Buyer

Dec 24, 2019

Cobalt District were responsive and very accommodating when I needed to make a change to my order. In the end I received exactly what I was hoping for!

Kayla P

Verified Buyer

Dec 24, 2019

Outstanding customer service. Kept me in the loop about my order and quickly answered questions that I had.

Brittany S

Verified Buyer

Dec 17, 2019

Prompt and friendly customer service.

Cindy N

Verified Buyer

Dec 09, 2019

Made a mistake in my order and they were very responsive and wanted to resolve my problem. A+ customer service.

Jamie H

Verified Buyer

Dec 04, 2019

I've never seen any online clothing brand making it so easy to return a purchase until now. Seems counter-intuitive, but I really like it. Outstanding customer service.

Sophie C

Verified Buyer

Nov 28, 2019

I really like the dress and the belt. Customer service was pleasant too. 4 stars because my order took a few days longer to deliver.

Sarah M

Verified Buyer

Nov 23, 2019

USPS lost my package and I was worried that I'd have to go through the process of starting a dispute, but I reached out to Cobalt District and they sent me a replacement at no cost. On the same day, too! Top notch customer service.

Jill M

Verified Buyer

Nov 21, 2019

Good quality. Shipped fast.

Morgan K

Verified Buyer

Nov 21, 2019

One of the best customer service I have received from a clothing company. It was extremely easy to return one of the pieces that I got. No bs store credits, no questions, just a complete refund. I'll most likely be back for more.

Katya S

Verified Buyer

Nov 18, 2019

I enjoyed shopping here. Great to see a company put so much emphasis on sustainability and minimalist fashion!

Jessie K

Verified Buyer

Nov 12, 2019

You reached out to me to ask if I was okay with waiting for one of the garments since it was going to be delayed. I wasn’t too thrilled with the waiting, but I appreciated caring customer service.

Melissa V

Verified Buyer

Nov 11, 2019

I have bought 2 pieces so far and I love wearing them. Very well made clothes.

Jacqueline L

Verified Buyer

Oct 24, 2019

Delivery was quick. Had a couple of questions and the team was very responsive and friendly.

Christine N

Verified Buyer

Oct 21, 2019

I bought my dress during labor day weekend without knowing there was a sale. The company notified me there was a sale going on and refunded me the sale amount. 5 stars customer service.

Christa L

Verified Buyer

Sep 12, 2019

The customer service was amazing and the products were awesome! Will definitely be ordering more dresses as they come out with them in the future.

Adrienne S

Verified Buyer

Sep 07, 2019

The order processing was quick, and the product arrives promptly.

Ciera R

Verified Buyer

Aug 31, 2019

Quickly shipped