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4.6 / 5
  • 272Reviews
  • 10 / 10Recommend
  • 9.29 / 10 TrustScore

William

Verified Buyer

Aug 24, 2017

I would recommend DeedClaim to family and friends.

Response from DeedClaim

Aug 24, 2017

Thank you for taking the time to leave feedback, William. We are glad to hear that you would recommend our online deed preparation software to your family and friends.

Diane

Verified Buyer

Aug 23, 2017

IT WAS EASY TO DO

Response from DeedClaim

Aug 24, 2017

Thanks for leaving feedback, Diana. Glad to hear that you found it to be an easy process. That is what we aim for.

Ipso

Verified Buyer

Aug 22, 2017

quick, easy and cheap! what else do we need?

Response from DeedClaim

Aug 24, 2017

Thanks for leaving feedback, Ipso. We appreciate your comments.

Michael

Verified Buyer

Aug 21, 2017

Very handy for estate planning. Had to rewrite some of the text and correct names. Other than those issues it worked well

Response from DeedClaim

Aug 24, 2017

Thanks for leaving feedback, Michael. Glad to hear that you were able to edit the documents to correct your answers. We're always here to help if you need assistance with editing your answers.

Maria

Verified Buyer

Aug 21, 2017

Loved it! Easy, fast, hints and explanations on where to find the necessary information. Great software!

Response from DeedClaim

Aug 24, 2017

Thank you so much for feedback, Maria. I'm glad to hear that you found the explanations and hints that we provide in our interview to be helpful.

Amy

Verified Buyer

Aug 20, 2017

quick and easy

Response from DeedClaim

Aug 24, 2017

Thank you, Amy, for taking a few moments to leave feedback. We really appreciate it.

Isabelle

Verified Buyer

Aug 20, 2017

I loved the software. Thought it worked fantastic.

Response from DeedClaim

Aug 24, 2017

Thank you for taking a few minutes to leave a review, Isabelle. We appreciate your business.

Michael

Verified Buyer

Aug 17, 2017

So easy and quick.

Response from DeedClaim

Aug 17, 2017

Thanks for taking the time to leave feedback, Michael.

Steven

Verified Buyer

Aug 17, 2017

I wanted a Grant Deed. Your system generated a Warranty Deed. So, I got nothing, will have to start over, do it again, or find another source if your system continues to generate the wrong type of Deed.

Response from DeedClaim

Aug 18, 2017

Hi Steven, Thank you for taking the time to leave a review. We took a look at your answers. If you wanted a Grant Deed, you would have needed to select that option in the interview. Instead, when asked about the warranty, you answered: "General Warranty - I want the current owner or owners to be fully responsible for all title issues, including those that relate to the time before the current owner or owners owned the property." That's the option for creating a Warranty Deed. When you ask the system to create a Warranty Deed, that's exactly what it does. There is a notice on the screen that tells you that you're getting a Warranty Deed when you select that option. If you wanted a Grant Deed, you would need to select "Limited Warranty - I only want the current owner or owners to be responsible for title issues that relate to the time when the current owner or owners owned the property." That, by definition, is what a Grant Deed is. We understand that the process sometimes involves unfamiliar terminology. That's why we are always ready to help our users with any questions and allow them to edit their answers. But we can't help people who don't ask for help. Thanks again. DeedClaim.com

Dani

Verified Buyer

Aug 16, 2017

Very good Very easy to fill.

Response from DeedClaim

Aug 17, 2017

Thanks for the great feedback, Dani.

Kevin

Verified Buyer

Aug 15, 2017

Very user friendly interface to ensure deed preparation in compliance with state specific criteria for successful transfer of property. I was pleased with the cost and provided value of the document preparation.

Response from DeedClaim

Aug 15, 2017

Thank you, Kevin, for leaving such a detailed and thoughtful review.

Vickie

Verified Buyer

Aug 12, 2017

Super simple instructions from beginning to completion.

Response from DeedClaim

Aug 12, 2017

Thanks for taking the time to leave positive feedback, Vickie. We give a lot of thought to creating instructions to guide our users through the interview, so I am glad that you found those to be simple and the process to be intuitive. We appreciate your business.

Betty Fenelon

Verified Buyer

Aug 12, 2017

I spent a lot of time on doing a quick claim form and paid $29.00 only to get to bank to get it motorized and they would not accept it. I had to pay another $19.00 from Duval county to get the correct form because yours was not correct and did me no good. I would like to have a refund.

Response from DeedClaim

Aug 12, 2017

Hi Betty, Thank you for using DeedClaim.com. First, let me say that our deeds are routinely accepted for recording in Duval County. There isn't a problem with the software. We went back and looked at your answers, and the problem in your case appears to be that you did not follow the instructions for how to create your own legal description. The legal description that you entered was not the legal description from the prior deed, so the recorder probably rejected the deed on that basis. Of course, there isn't anything that we can do to prevent people from ignoring our instructions and entering wrong information on the form. But we understand that legal descriptions can be tricky, which is why we have notices and warnings in the interview to alert you to that fact. You apparently missed those, entered a wrong legal description, then left us a negative review instead of reaching out for help. We are always ready to help our customers address issues like these and gladly would have allowed you to re-access the interview at no additional charge to make the correction. I am sorry that you chose to leave a negative review instead. Thanks again. DeedClaim.com

Irene

Verified Buyer

Aug 08, 2017

Easy to complete.

Response from DeedClaim

Aug 12, 2017

Thanks for being a great customer, Irene, and for taking a few minutes to leave feedback. It is good to hear that you found the document to be easy to complete.

PR

Verified Buyer

Aug 08, 2017

The system easily walked me through the process. The final product was exactly what I had hoped for.

Response from DeedClaim

Aug 12, 2017

Thanks for taking a few minutes to leave feedback. We're glad the final product met your needs and that the system made it easy to create your documents.

Mae

Verified Buyer

Aug 07, 2017

Very easy to use and understand. Questions are answered immediately. Would recommend.

Response from DeedClaim

Aug 12, 2017

Thanks for the feedback, Mae. We're glad that you found the software to be very easy to use and understand and that you received prompt responses to your questions. A recommendation is the highest compliment you can give us, and we sincerely appreciate the time you took to leave a review.

Nancy

Verified Buyer

Aug 05, 2017

Was an easy web site to follow. I would recommend this site.

Response from DeedClaim

Aug 06, 2017

Thank you for taking time to leave feedback, Nancy. We are glad to hear that you found our online deed creation service to be easy to follow.

Jeri

Verified Buyer

Aug 04, 2017

DeedClaim made the process of preparing a deed quick and easy.

Response from DeedClaim

Aug 06, 2017

Thank you for taking the time to leave feedback, Jeri. "Quick and easy" is just what we are aiming for.

Frank

Verified Buyer

Aug 01, 2017

It seems helpful and easy to follow. I have processed the deed yet, so I will have a better rating once that happens.

Response from DeedClaim

Aug 06, 2017

Thank you for taking the time to leave feedback, Frank. I trust that you had no issues with processing the deed, but please let us know if we can help with anything. Your feedback is important.

Richard

Verified Buyer

Jul 30, 2017

Easy to follow directions.

Response from DeedClaim

Aug 06, 2017

Thank for the review, Richard. I'm glad you found the directions to be easy to follow.