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4.8 / 5
  • 1065Reviews
  • 10 / 10Recommend
  • 9.7 / 10 TrustScore

John P Dennis

Verified Buyer

Aug 16, 2017

was sent by usps. not sure it will work as the inside of the package the liquid was leaking

Response from E-Z Test Pool Supplies

Aug 16, 2017

Dear John, We learned of your damaged product through your review, and want to let you know that we will be sending you a replacement at no additional charge. We apologize for the inconvenience this has caused you. Sincerely, E-Z test Pool Supplies

J. McAllister

Verified Buyer

Aug 15, 2017

As described and delivered.

Kevin Lemieux

Verified Buyer

Aug 12, 2017

These guys know their stuff. I had issues with foam on pool various times this summer. Couldn't get rid of it...it kept coming back. I took video and pics to other pool stores and none of them could tell me what it was. I go here, show the pics to the young guys working. Within seconds, the kid (compared to me) knew what the issue was and how to solve it. Highly impressed! ...and relieved! Saved my summer!

Customer

Verified Buyer

Aug 10, 2017

My first robot cleaner after using a leaf bag and water hose for 3 years, whats not to love!

Paula J.K.

Verified Buyer

Aug 10, 2017

So far, a delightful experience. Item is as described. Works well and customer service is a dream. Buy with confidence and joy.

Luis Ernesto Orellana Rios

Verified Buyer

Aug 05, 2017

Timely delivery and product quality as per described.

Kathleen M. Knopp

Verified Buyer

Aug 04, 2017

Arrived today way ahead of schedule! Can't wait to use it tomorrow!

Nicole

Verified Buyer

Aug 03, 2017

I love this caddy. It makes moving my dolphin from place to place so much easier. Also storing the Dolphin.

Kathy D.

Verified Buyer

Jul 13, 2017

Fast shipping, thank you, great buy

Cheryl Sartori

Verified Buyer

Jun 26, 2017

I called EZ Test Pools and talked to John. He could not have been nicer or more patient with me, answering all of my questions. I ended up ordering a pool from him and trusting that it would be installed in 2 weeks. Just like I was told, my pool was up and running in 2 weeks. Glen was the installer, and he was also great to work with! The only thing I would change is that I wish I had called them earlier. SO easy to work with and my pool is amazing! I am forever grateful and would recommend EZ Test Pools to anyone looking for a pool. Thanks again!

John White

Verified Buyer

Jun 25, 2017

Buyer beware. I purchased a $1500.00 Maytronics Dolphin, and my experience was an absolute NIGHTMARE! We tried using it in our inground pool on a Saturday, and the unit simply wouldn't move more than a few inches. Given the unit was brand new, we checked to see if there was any packing material prohibiting the movement of the robot, and that wasn't the issue. I have owned 8 houses with inground pools, and have owned many Maytronics robots, so this isn't a question of me being inexperienced with how these things operate. When I attempted to return the unit (and I wasn't interested in a refund...I simply wanted the functioning unit that I paid a small fortune for), I was told by Kent at the Plaistow store that they would not give me a functioning robot. Instead, I was told I had to leave the M500 at their store for "Service". I remind you that this unit is all of 24 hours old! This is unacceptable to me. I have no interest in a product that isn't working on day one, and needs service. Again, before you give this store a nickel of your money, you better make darn sure that you never have to return anything, because if you do, it will be a nightmare of an experience for you. I am filing a small claims court case against this AWFUL company! Be aware that this company has several locations, all owned by Patrick O'Keefe, and you should expect the same AWFUL service at every one of Mr. O'Keefe's locations! This company is yet another example of why brick and mortar retailers are dying a slow death. Horrible company, that you should steer clear of, unless you want to be extremely inconvenienced and frustrated!

Response from E-Z Test Pool Supplies

Jun 26, 2017

Dear John, The manager of our robot repair shop opened up your cleaner and found that you didn't remove all of the packaging material, as the plastic wrap that covers the tracks, when new, was jammed between the gears. We've posted a picture of the plastic for your records here: https://goo.gl/64Apxr Sincerely, E-Z Test Pool Supplies

Stephen Parsons

Verified Buyer

May 26, 2017

The staff is always friendly and helpful. I will only use EZ Test.

Rg Pohl

Verified Buyer

Apr 10, 2017

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Lanis Marbut

Verified Buyer

Mar 24, 2017

Great

Joel Novatne

Verified Buyer

Mar 01, 2017

Fantastic customer service. I used the contact link off their website after hours figuring it would be next business day before I heard back. Same night I get a reply, I send a reply, get a reply back; just wow!

Response from E-Z Test Pool Supplies

Mar 01, 2017

Thank you, Joel, it was our pleasure to assist you with your questions and your order.

Anonymous

Verified Buyer

Oct 17, 2016

Great price, fast service.. nothing more, nothing less...

Anonymous

Verified Buyer

Sep 21, 2016

A couple of weeks ago I went to E-Z Test Pool Supplies to buy supplies to put my pool away for the winter. In the store on the counter they had this product called Btu bricks for wood burning stoves. I bought a couple of the bundles and brought them home. Last night there was a chill in the house, so instead of going out to the wood pile I threw a couple of these BTU Bricks in the stove. They worked great! Easy to light, heated the stove then the house in no time, nice flame and lasted for a long time before I needed to add more bricks. I will be using these bricks much more during this winter.

Kim Incampo

Verified Buyer

Aug 01, 2016

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Julie McCormick Dellea

Verified Buyer

Jul 25, 2016

Very knowledgable and honest. We had be burned by other pool company and they worked with us to get our pool up and running and saved us a ton of money and stress at the same time!!

Response from E-Z Test Pool Supplies

Jul 25, 2016

Thank you for the review! We pride ourselves on being knowledgeable and honest, so we are glad to hear it comes across. Very glad we could help you, stress free! Hope to see you in stores.

Paul Casey

Verified Buyer

Jul 17, 2016

We have used ez test for about 15 years or more! They are honest and trustworthy.