Hi A. This information is listed on the first page of the guide that comes with your kit. We break down the 4 key steps and the general order of events. For the very few companies that require a certain order (eg: Passport requires updated driver licence), then it's listed in the company checklist. AHPRA do not need photo ID to be updated. Health insurance don't need Medicare to be updated because they work off your Medicare number, which does not change as a result of a change of name. I'm a JP myself and there is no requirement for your photo ID to be in a particular name to have documents certified. Sorry if this was confusing because of the vast amount of information that can come with changing names, but we try to keep it as simple as possible and always encourage customers to read the guide and checklist first. We even have a checkbox where customers must agree to reading the checklist before sending off our notifications, simply so key information is not missed. If you are still unsatisfied with your name change kit we can always offer a full or part refund, at any amount you choose. Please contact customer service at askme@easynamechange.com