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4.8 / 5
  • 217Reviews
  • 10 / 10Recommend
  • 9.7 / 10 TrustScore

Steve C

Verified Buyer

Oct 10, 2017

Highly recommend. Great product with a A+ customer service. You have earned a life time customer. Thank you!

Response from Educator Collars

Oct 10, 2017

Thanks Steve!!

Autumn D.

Verified Buyer

Oct 03, 2017

I needed to order a car charger for my collar. I was able to chat with someone through the website and they quickly directed me to what I needed so I could place my order. I was really impressed with the quick service.

C. B.

Verified Buyer

Oct 01, 2017

I don't use e-collars during training, but every now and then you run across a dog that doesn't respond well to standard training techniques. I rescue, foster, and own Belgian Malinois, which are very intelligent and persistent. When you get one that has a very strong pray drive, he or she will often be so focused on something that verbal commands go unnoticed. This collar offers a wide range of options that can be used before stimulation is necessary. I have found that both the sound and vibrator functions are quite effective at breaking the dog’s contrition, allowing them to refocus on the training. My only complaint is that I wish the manual would have been better written, as it tends to leave the owner on their own to figure out many things about its operation.

Response from Educator Collars

Oct 01, 2017

Hi C.B., thanks for the review. We apologize if the owners manual lacked any information about the product. There is a phone number on the back of your remote that goes directly to E-Collar Technologies tech support.They are available for any product related questions Monday - Friday 8am to 8pm and Saturday from 8am to Noon EST

Dan B.

Verified Buyer

Sep 28, 2017

I would like to thank Byron for his 5 star customer service with dealing with me order as I changed it twice and he sorted it out extremely quickly without question. I run my own company and the level of customer service you guys offer has shown me I need to improve ours :) Keep up the good work and I look forward to my next purchase from you!

Response from Educator Collars

Sep 28, 2017

Hi Dan, thanks for the awesome review!

michael c.

Verified Buyer

Sep 28, 2017

I am very pleased to see a quality product have the backing of a first rate service dept.

Response from Educator Collars

Sep 28, 2017

Thanks for the wonderful review, Michael ;)

Emily H.

Verified Buyer

Sep 24, 2017

I've had no issues with this product and it works well. Did not come with the e-book advertised in the purchase price.

Response from Educator Collars

Sep 24, 2017

Hi Emily, thanks for the review! Regarding the e-book, you get instant access to that inside your account under "My Downloadable Products" section. You just need to create the account and purchase while logged in. If you didn't do this we can easily email a copy to you and I will do that right now ;)

Jennifer L.

Verified Buyer

Sep 22, 2017

Products are great! Thanks!

Vince C.

Verified Buyer

Sep 18, 2017

Exact match shipped quickly and works great.

Toni P.

Verified Buyer

Sep 18, 2017

Loved the website, very easy to order and read about the different models. Liked that they had videos to help demonstrate how to use them effectively. My order was received on time and it was what I purchased.

Warren R.

Verified Buyer

Sep 17, 2017

Excellent product and company. Easy to use and very, very reasonable prices. I look forward to using them in the future.

Kimberly R.

Verified Buyer

Sep 13, 2017

I have used the Educator Collars with all 3 of my dogs the product is excellent and the customer service is great. I had one of my collars die while on vacation I called and spoke to the customer service rep. he helped me trouble shoot and finally decided the item was dead. They shipped me out a new one immediately.

Marta

Verified Buyer

Sep 12, 2017

Excellent customer service and excellent products for a variety of different dog needs. I spoke with a gentleman named Byron and he was very informative and helpful in helping me choose my next educator e collar model. The model i current have is the 302 but my training needs have changed. Byron was amazing and i will be going with the 800 model. The 300 is a great model and has lasted through all kinds of different harsh environments and consistent daily use. I will always stick to educators they are build to last and take a beating where other remotes and collars have failed on me.

Response from Educator Collars

Sep 12, 2017

Thanks for the wonderful review, Marta! We really appreciate the kind words ;)

Guest

Verified Buyer

Sep 06, 2017

Excellent products to choose from. I have 2 e-collars and will be adding another one soon. The assortment of accessories are great! I highly recommend these products.

trainer

Verified Buyer

Aug 29, 2017

I do a lot of training and I just happen to loose a receiver.. I have it. that said.. Byron, the help guy, was right on time. Made my stressful tragedy a little less complicated

Response from Educator Collars

Aug 29, 2017

Glad we could help. Thanks for the review ;)

JessieZoey

Verified Buyer

Aug 25, 2017

I purchased a Zen 300 and have been very happy with the product. I am considering to get additional reciever for my other dog but didn't know what would be the best option. I reieved very quick (instant) yet thorough information from Bryon in the chat and now I know what to do! Overall, great experience with this company!

Response from Educator Collars

Aug 25, 2017

Thanks for the awesome review, Jessie!

LeAnn S.

Verified Buyer

Aug 21, 2017

Easy to use and small size

Nathan S.

Verified Buyer

Aug 19, 2017

We initially didn’t want to use these but all other training approaches we tried didn’t work on our two young shelter dogs. Working with a great trainer, we went this route and have seen remarkable progress in their training.

Patricia W.

Verified Buyer

Aug 18, 2017

I am thrilled with the results of using your collar.now I can let my dog be loose in the unfenced yard knowing he will come when called. He is happier being able to run and chase balls and butterflies and not be restricted ny leash. The adjustable power levels were perfect for different levels of distraction .

Max V.

Verified Buyer

Aug 09, 2017

Fast shipping and superior selection, liked it

Heather T

Verified Buyer

Aug 03, 2017

I'm very impressed with the customer service!! Byron the Product Specialist was so incredibly helpful in helping me pick out a size appropriate ecollar for my 6 pound Chihuahua. Ended up picking out the vibrate only collar as its receiver is smaller. He even swapped out the bulkier regular collar for a 3/4 Nylon one. I'm thrilled to get the product. Very impressed!

Response from Educator Collars

Aug 03, 2017

Thanks for the awesome review, Heather! We love it ;)