Healthy Rips has always been great to me. Products are as advertised, arrive quickly, packed well, etc. Customer service is excellent, always very accommodating and really delivered on warranty promises. My actual product this time (Rogue dosing capsules) are more of a 4/5 - work well, I'd rather use them than not, but can get stuck shut and be very hard to open. Usually requires Q-tips and iso alcohol. But for how small and simple they are, I'm not sure you could avoid this.