Love the build shampoo and conditioner. Decided to try the hydrate what a big mistake. My hair went frizzy and felt really dry, I tried it again and still the same. I couldn't do anything with my hair and it looked really awful.I contacted customer service about it but they have not had the decency to reply. I have gone back to the Build, seems I have wasted £35 at a time when I can't afford to.