I would like to say that although, I was not approved for any loan, nonetheless the quality of service I received was nothing short of exceptional. I really, REALLY was NOT expecting service at this level from your type of company. Let's be honest, your type of industry is not held in the highest of regards.
However, I would like to point out that Mr. Colin Buehler-Buchan was UNBELIEVABLY so helpful. I had to say something. He offered me advice, some direction and most importantly if EVER I was to encounter someone that would need your type of service LoanConnect would be HIGHLY recommended from me.
All my expectations were exceeded Mr. Healy. So although, you didn't gain my business you did gain a loyal customer from a referral standpoint - THAT MUCH I can guarantee you.
Thanks again for the best quality service ever. I am & have always been in the Customer Service field and this is the type of service I always give to my customers and rarely do I see the same level of service I offer given from others. I think (for the first time) I have been outdone by one of your staff members by the name (as mentioned earlier) Mr. Colin Buehler-Buchan. Great! Great! Great person to have on your team. Can't say enough about him. Adjectives like personable, empathetic, going over and beyond the call of duty, offering every possible solution & assistance he could think of, just to help me out, is so appreciated. I will NEVER forget LoanConnect & Mr. Colin Buehler-Buchan as its representative.
Well done sir and thank you much.
Regards,
Daniel Filion