Tia is a great communicator and makes you feel at ease and that you will be taken care of while also having the professional confidence to make know she has command of Loop's capabilities.
The customer agent assigned to my ticket was very professional and courteous. Once email troubleshooting did not work, he called me back at our scheduled time to focus on my issue.
It works fantastic but when it comes to reach to support is a little challenging via email; Via phone works faster and they work really efficient on the requests. Thank you guys for providing a good service.