Dear Lynn, Thank you so much for taking the time to share your experience with the Noriko May wig in Razberry Ice. We truly appreciate your loyalty to Valentine Wigs and are glad to hear that you love the rich and vibrant colour! We apologise for the sizing issue you encountered. We understand how important a comfortable fit is, and we appreciate your feedback regarding the elastic extenders. Your insights will help the manufactuerer ensures better consistency in future. It sounds like you’re making the most of your wig by customising it to your liking! We’re excited to hear that you’re enjoying the process of styling it and that you’re taking care to achieve the perfect look. If you have any further concerns or need assistance, please don’t hesitate to reach out. We're here to help and want to ensure you have the best experience possible with our products. Thank you again for your review. Best regards, Tina Valentine Wigs Customer Service

Hi Denise Thank you so much for your lovely review and for your continued support — it really means a lot to us 💛 We’re so sorry to hear you've experienced delays with your orders. We completely understand how disappointing it is when something you’re excited for isn’t immediately available, and we truly apologise for the wait. To help keep our prices low and pass those savings on to you, we don’t hold stock. Instead, we place orders with the manufacturers the next working day after your order is placed. While many items arrive quickly, if something is out of stock at the supplier’s end, there can unfortunately be a longer wait. Please know that as soon as new stock arrives, your order is prioritised, and you’ll be the first to receive it. We're always happy to check availability in advance if that helps for future orders. Thank you again for your patience and understanding — and we’re so sorry for any inconvenience caused. Warmest wishes, Bet Valentine Wigs

Hi Thank you so much for this incredibly thoughtful and generous review! 💖 We're truly touched by your kind words and so glad to know that our care and commitment have made a difference in your experience. Providing helpful, timely, and kind service is something we genuinely care about, and it means the world to us that you feel valued and supported. Thank you for your continued trust in Valentine Wigs—it’s always a pleasure to serve you! 😊 Warmest regards Bet Valentine Wigs

Hi Gillian Thank you so much for your fantastic review! 💖 We're thrilled to hear you had such a great experience with us. We have passed your kind words on to Jodi—she’s so pleased to hear she made a difference! Thank you 😊 We're always here if you need anything. Best wishes Bet Valentine Wigs

Hi Helen Thank you so much for your lovely review and recommendation! 🌟 We’re so glad you’re happy with our pricing, offers, and customer service. It’s great to hear that our communication and delivery updates made a positive difference. We truly appreciate your support and look forward to serving you again! 💖 Warmest wishes Bet Valentine Wigs

Hi Jayne Thank you so much for your kind words! 😊 We're so pleased to hear you were happy with the service and communication from start to finish. It means a lot to us—thank you for choosing Valentine Wigs! 💖 Best wishes Bet Valentine Wigs

Dear Susan Thank you so much for your wonderful feedback! 🌟 We're thrilled you found us and that we could offer your favourite wig at a better price. It's lovely to hear our customer service and speedy delivery made a great impression—and we're glad you enjoyed the little thank-you chocolate too! 🍫 We truly appreciate your support 😊 and thank you for choosing to shop with us at Valentine Wigs 💖 Best wishes Bet Valentine Wigs

Dear Miss M, Thank you so much for your kind review! 🌟 We're delighted to hear you're happy with your experience at Valentine Wigs. We're glad our returns process was smooth for you and that your second wig met your expectations! If you ever need any help in the future, we're always here for you. 💕 Best regards, Bet Valentine Wigs

Dear Monique, Thank you so much for your wonderful review! We're thrilled to hear that you love the Impact wig and that it looks so natural on you. Your kind words about the design and your experience with our service truly mean a lot to us. We aim to make every customer feel fabulous, and it sounds like we hit the mark with you! If you have any more feedback or need assistance in the future, please don't hesitate to contact us. Best regards, Bet Valentine Wigs

Dear Susanna, Thank you so much for your wonderful review! We're thrilled to hear that you have had a positive experience with Valentine Wigs. Our team works hard to ensure timely dispatch and delivery, so it's great to know that we’ve met your expectations. We also take pride in offering quality wigs at competitive prices, and your feedback reaffirms our commitment to customer satisfaction. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Bet Valentine Wigs Team

Dear Irena, Thank you so much for your thoughtful review! We're thrilled to hear that you found our shopping experience easy and our team helpful and responsive. We understand how important timely delivery is, and we truly appreciate your patience regarding the delay caused by the supplier. As an online store, we don’t keep a physical stock of wigs; instead, we source them directly from our manufacturers' warehouses. This allows us to offer a wider range of styles at competitive prices. However, it also means that we depend on our suppliers’ stock levels, which can occasionally lead to delays. We do our best to keep our customers informed throughout the process, and we’re glad to hear you felt updated. We’re delighted that you love your wig, and your feedback is invaluable to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We hope to serve you again soon! Best regards, Bet The Valentine Wigs Team

Dear Cathy, Thank you so much for your kind words! We’re thrilled to hear that you experienced fast delivery and brilliant service. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again! Best regards, Bet Valentine Wigs

Dear Tricia, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Valentine Wigs. Our team works hard to provide a wide selection of high-quality products, along with exceptional service and communication, so it’s rewarding to know that our efforts are appreciated. We truly value your feedback and are grateful for your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Bet Valentine Wigs Team

Dear Lesley, Wow—what a fantastic review! Thank you so much for taking the time to share your experience. We're delighted to hear that you find our prices competitive and our communication excellent. It’s wonderful to know that our discounts are worth looking out for! We completely agree—YouTube reviews and wig support groups are great resources for researching styles, and it’s always helpful to see real women wearing the wigs you're considering. It sounds like you’ve really embraced your wig-wearing journey, and we’re honoured to be your go-to site! We also love hearing from you—your emails always bring a smile to our faces! Lancashire humour is certainly something we appreciate. 😊 If you ever need anything, whether it's advice or just a chat about your latest wig adventure, we’re always here. Thanks again for your kind words and for choosing Valentine Wigs. We look forward to serving you again soon! Best wishes, Bet The Valentine Wigs Team

Dear Karen, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your experience with us for the second time. At Valentine Wigs, we strive to create a friendly and welcoming environment for all our customers, and it’s heartwarming to know that you feel that way. We appreciate your trust in us and are glad to know that our pricing and customer care have met your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future! Warm regards, Bet Valentine Wigs Team

Dear Kerry, Thank you so much for your wonderful review! We're thrilled to hear that you love your second Robin by Noriko wig in Sandalwood H. It’s great to know that both colours have met your expectations and that you were able to customise the fringe to your liking! We pride ourselves on providing excellent customer service, and your kind words about our prompt delivery mean a lot to us. Your recommendation is truly appreciated, and we’re here to help you with any future needs. Enjoy your new look, and we hope to assist you again soon! Best regards, Bet Valentine Wigs

Dear Gill, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service and making your choices easier, so it means a lot to know that our efforts are appreciated. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Bet Valentine Wigs