The only mix up was that we had agreed on a price that would include shipping and they charged that separately, but they took care of that professionally.
I know you get a lot of refurbished stuff, but this one was a little more crappy looking than I expected. A power washer on it beforehand would have been nice. It does what it is supposed to do, but could be cleaner looking.
The crew is great. We had plenty of communication back and forth, Mike is great as always. I think the communication between us and WH1, we have done this before, so we knew what to expect, I know who to talk to if there are issues.