Thanks again for the honest feedback, we value that, Campbell. 🙌
We’re glad to hear the product has been good and consistent for you. When it comes to pricing and loyalty programs, we made a very intentional business decision. Instead of running a points or rewards system, we invest heavily in having real inventory on hand, a larger fulfillment team, and customer service available 7 days a week. That allows us to pack and ship within 24 hours in most cases - we’re not a drop-shipping operation where you wait weeks wondering if your order will show up.
Most sites in Canada operate as drop-shipping platforms. They don’t carry their own inventory, don’t pay fulfillment warehouse costs, don’t invest in in-house stock, don’t cover COA testing expenses, and don’t maintain a 7-day-a-week customer support team. That allows them to list lower prices but that model comes with trade-offs. You truly get what you pay for. If you want Lamborghini-level performance and reliability, you can’t expect Hyundai pricing.
Regarding Canada Post, once the parcel is handed over - even with Xpresspost - delivery timelines are unfortunately outside of our control. We fulfill quickly and provide tracking immediately, but carrier delays can still happen.
We appreciate your continued trust and hope to keep supporting you long term with quality, speed, and real service at www.AlphaPharmCanada.is 💪🔥