Thanks for the feedback, Tanya. We understand delays can be frustrating, but we'd like to clarify the timeline for anyone reading this review. π Your order was placed on Saturday, June 20, when both our warehouse and Canada Post were closed for the weekend. As soon as business resumed, we processed your order immediately, and it was picked up by Canada Post on Monday, June 22.
According to the Canada Post tracking number we sent you, your parcel has been waiting for pickup since June 27, and Canada Post left a pickup notice with instructions on where to collect it.
We take pride in what we control: fast order processing and same-business-day fulfillment whenever possible. π¦ Once Canada Post has the parcel, their delivery routes, pickup notices, and transit times are unfortunately outside our control.
We'd appreciate if reviews reflected your experience with our service and fulfillment, which were completed promptly, rather than the carrier's handling after the parcel left our facility. Thanks for choosing www.AlphaPharmCanada.is πͺπ₯