945
Reviews
Reviews
945
Recommend
10 / 10
TrustScore
9.7 / 10
Miss K
Verified Buyer
After paying for my insurance, I never received my policy via email.
Nothing. Not even a thank you email for insuring with us.
Very disappointing to say the least.
I guess I'll just have to log in to my account to look for a copy of my policy.
I hope the service is better if I ever have to submit a claim.
Karen Woods NSW.
Nothing. Not even a thank you email for insuring with us.
Very disappointing to say the least.
I guess I'll just have to log in to my account to look for a copy of my policy.
I hope the service is better if I ever have to submit a claim.
Karen Woods NSW.
Response from AUZi® Insurance
Jan 10, 2025
Thanks for your feedback. We just checked our system and noticed the email we sent unfortunately bounced back due to the email address provided. This is exactly why we created our 24/7 online portal - so you'll always have instant access to your documents, regardless of email delivery!
For the most reliable delivery of important insurance documents, we recommend using established email providers like Gmail, Outlook, or Yahoo - they typically have better delivery success rates.
You're absolutely right about logging in to your account - all your policy documents are waiting for you there right now at our website. This immediate access is one of our key features, ensuring you're never without your important insurance information.
If you'd like to update your email address or need any assistance accessing your documents, our team is ready to help at mail@auzi.com
Thanks for choosing us for your insurance needs. We're committed to providing excellent service, both now and if you ever need to make a claim. 🧡
Mr D
Verified Buyer
Easy to understand process
Response from AUZi® Insurance
Dec 30, 2024
"Easy to understand" - three words that make our day! Because insurance should never feel like rocket science. Thanks for the awesome feedback! 🧡
Ms C
Verified Buyer
Recommend to is interested
Response from AUZi® Insurance
Dec 28, 2024
Hey there Ms C!
Thanks for recommending us! We love helping out new customers and really appreciate you spreading the word.
Keep that positive energy flowing! 🧡
Ms D
Verified Buyer
Easy to select what you need and pay. Quick and easy. Great rates! Thankyou!
Response from AUZi® Insurance
Dec 28, 2024
Perfect combo alert! ⚡
Love that you found us quick, easy AND wallet-friendly! Thanks for the shoutout - this kind of feedback keeps our team bouncing! 🧡
Ms T
Verified Buyer
Extremely easy to get insurance and specify what you need. Especially like the feature for Zumba instructors, makes it easy to get the right insurance.
Response from AUZi® Insurance
Dec 11, 2024
Hooray for hassle-free Zumba instructor insurance! 🌟
We get it - you're busy creating amazing Zumba experiences for your students, so we made sure getting the right cover is the easiest part of your day.
Keep the rhythm going! 🧡
Mrs H
Verified Buyer
Easy to use, good price.
Response from AUZi® Insurance
Dec 02, 2024
Simple + Affordable = Winner! 🎯
Thanks for summing up exactly what we aim for - no fuss, fair price, happy customers! 🧡
Mrs R
Verified Buyer
Signing up with Auzi was incredibly easy! The process of purchasing a policy online was straightforward and efficient. When I reached out to them, they responded immediately and provided clear answers to all my questions. I definitely recommend Auzi as they offer policies that are perfect for small businesses. Their excellent customer service and tailored options make them a top choice!
Response from AUZi® Insurance
Nov 24, 2024
Wow - this review just lit up our whole office! 🌟
We're absolutely stoked that you found everything from our online process to our customer service hitting all the right notes. Small business champions like you deserve insurance that just works - no fuss, no confusion, just the right cover served with a smile!
Thanks for this incredible shoutout and for recommending us to other small business legends. You're making our AUZI hearts do backflips!
Keep that awesome business of yours soaring! 🧡
Mrs M
Verified Buyer
Quick & easy application.
Response from AUZi® Insurance
Nov 24, 2024
Quick & easy? That's our middle name! 🚀
Thanks for the super-sweet feedback - we're all about keeping things simple and speedy for you! 🧡
Mr M
Verified Buyer
very happy with the quick turn around time
Response from AUZi® Insurance
Nov 18, 2024
Quick and happy - our favourite combo! 🏃♂️
Here at AUZi, we're all about that fast-track life when it comes to getting you sorted. Thanks for noticing our need for speed! 🧡
Mr W
Verified Buyer
Good easy process, happy customer.
Response from AUZi® Insurance
Nov 14, 2024
Short, sweet and happy - just like our process! Thanks for the awesome feedback Mr W.
Making insurance easy is what gets us bouncing out of bed in the morning!
Cheers to being a happy customer! 🧡
Mr J
Verified Buyer
Very easy allround experience for a newbie. Thankyou Auzi.
Response from AUZi® Insurance
Nov 08, 2024
G'day and welcome aboard Mr J.!
First time getting insurance? Piece of cake! 🍰 We're stoked you found it easy-peasy - that's music to our ears!
Thanks for choosing to be part of the AUZI crew. 🧡
Ms J
Verified Buyer
Easy instructions to complete the On-Line application for Public Liability Insurance Cover for a market stall holder.
Response from AUZi® Insurance
Nov 06, 2024
Love that you found our process easy-peasy Ms J! We figured you'd rather spend time planning your awesome stall than wrestling with insurance forms.
Keep crushing it at the markets! 🧡
Mrs Avril Summers
Verified Buyer
The online application was straightforward. My inquiry regarding not receiving my policy was dealt with a simple phone call, the problem was resolved immediately and policy received. I was very happy with the service I received
Response from AUZi® Insurance
Nov 05, 2024
Hi there Mrs A!
Thanks for taking the time to share your feedback! Great to hear the process was straightforward - that's what we like to hear.
About your policy documents - you can grab these anytime by logging into your account at www.auzi.com. But if you'd prefer, our team is just a quick email (mail@auzi.com) or phone call (1300 939 698) away!
We'll get those documents zooming your way pronto!
Mrs P
Verified Buyer
I am new to all this and applying for the insurance with you was all good and thank you 🙂
Response from AUZi® Insurance
Nov 05, 2024
Welcome aboard Mrs P!
We love helping first-timers navigate the insurance world - and hey, thanks for the smile! 😊 It means the world to hear your journey with us was "all good" (that's exactly what we aim for).
Here's to making insurance feel less scary and more smiley!
Cheers 🧡
Mrs A
Verified Buyer
It was super easy and quick
Response from AUZi® Insurance
Nov 02, 2024
BOOM! We love quick and easy! 💪
Three words that make us do a happy dance - because that's exactly what we're all about! No fuss, no drama, just smooth sailing all the way.
Thanks for the awesome feedback! 🧡
Ms S
Verified Buyer
all good, but this form is a pain!
Response from AUZi® Insurance
Oct 28, 2024
Hey there Ms S!
Thanks for the awesome 4-star review! We appreciate your honesty about the form - we work with 'Rave Capture' to keep things secure, trust worthy and running smoothly, though we know it can feel like an extra step sometimes.
Thanks for powering through - you rock! 🧡
Ms S
Verified Buyer
So easy to understand and the price was the best thanks
Response from AUZi® Insurance
Oct 26, 2024
Woohoo! Love hearing that we nailed both simplicity AND price - that's our sweet spot! Thanks for giving us a shoutout on scoring you the best deal.
We look forward to serving you again in the future. 🧡
Mrs J
Verified Buyer
Nice and easy to get
Response from AUZi® Insurance
Oct 26, 2024
Boom Mrs J! That's what we're talking about!
Five words that made our day - because making things "nice and easy" is exactly what gets us jumping out of bed in the morning!
Quick, smooth, done. That's how we roll!
Thank you for taking the time to post a reply. 🧡
Mr B
Verified Buyer
I found the website very easy to use and helpful of information.
Response from AUZi® Insurance
Oct 19, 2024
Thanks for the thumbs up on our website! We're stoked you found it user-friendly and packed with useful info. That's exactly what we're aiming for.
Got any suggestions to make it even better? We're all ears!
Thanks again for taking the time to share your experience. 🧡
Ms C
Verified Buyer
Was relatively easy. Much faster getting interested parties and payment sorted than your competitors!
Response from AUZi® Insurance
Oct 17, 2024
You just made our day Ms C! "Faster than the competition" is music to our ears. We're thrilled our streamlined process saved you time and hassle.
We're always fine-tuning our services, so your feedback is golden. Thanks for choosing AUZi and here's to more swift and smooth transactions in your future! 🧡
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