Alliance Climate Control Home Improvement & Garden
5 From 1 to 5
1166 Reviews
Overall Ratings
5 Stars
1135
4 Stars
16
3 Stars
3
2 Stars
1
1 Star
2
Reviews 1166
Recommend 10 / 10
TrustScore 10 / 10
margaret leahy
Nov 25, 2016
Verified Buyer
Alliance provided quick honest and very friendly service. They kept their word on everything and I was particularly impressed with the clean site they left after the installation. I would recommend them highly to anyone.
Kara Littler
Nov 07, 2016
Verified Buyer
Excellent service! Could not fault Michael or his team at all.
Kathryn Fillmore
Oct 27, 2016
Verified Buyer
We had Alliance install 2 x Fujitsu split system air-conditioners in our house.
I was very happy from start to finish - Michael responded to my request for a quote very quickly and work began shortly afterwards. No hold-ups, no mucking about, just great service done on time for a set price.
The installers arrived early, got on with the job, and cleaned up afterwards.
Would not hesitate to recommend this company.
rpor1999
Oct 06, 2016
Verified Buyer
I have a contract with Alliance Climate Control, whereby they come to my house every 6 months to service the 3 air conditioning units.
They are a very efficient business.
Firstly, I get a reminder email from James to remind me of the 1/2 yearly service, and offering a suitable date for that to happen.
Secondly, i can't speak highly enough about the technicians that come to the house to complete the service. They are always polite, neat in appearance, efficient, and when necessary offer advice on things that need to be done for the units to operate at maximum capacity.
The last guy here was Alex, and he was outstanding. He said we needed a gas top up, and this was done on the spot. Furthermore, he reported back to James that we should instal better filters for our downstairs filters, which we are going ahead with.
This is the sort of service that is sadly lacking amongst other trades nowadays. Good, honest, reliable, service at the right price.
I highly recommend Alliance Climate Control. They are commercial in price, and I never feel they are trying to "hard-sell" me anything.
Suzanne Taylor
Sep 27, 2016
Verified Buyer
A really great experience - from an online enquiry I got a very prompt call the next day and the technicians were booked in. I thought I was getting a quote but all the work was done there and then. The guys were on time, polite and they cleaned up after the work. Very happy and I would totally recommend Alliance Climate Control.
Murray Aitken
Sep 25, 2016
Verified Buyer
Michael and Goran and the guys were a pleasure to deal with. Very professional, timely, and fitted a great ducted system in my place. I would definitely recommend to others looking for a heating/cooling solution in Sydney.
John Honeybone
Sep 23, 2016
Verified Buyer
We recently had installed a home air conditioning unit by Alliance. We were more than satisfied with the service, installation and the follow up by very experienced staff in a most professional manner. Congratulations Alliance for the job well done.
Edwina Dorney
Sep 23, 2016
Verified Buyer
Excellent Service from the quote through to installation. Punctual, friendly and professional.
Phyllis Conaghan
Sep 21, 2016
Verified Buyer
We were more than happy with the service that your company supplied and both workmen were very professional. I would not hesitate to recommend Alliance Climate Control to anyone.
Job well done.
GordanaLumakovski
Sep 01, 2016
Verified Buyer
The service provided by Alliance Climate Control was exceptional. We had an issue with our air conditioner and needed a service. I called Alliance and the service guy came out promptly. He checked out air conditioner and noted it needed a clean, he serviced our air conditioner, took care in providing the service and was very cautious not to dirty or mess up my place which I appreciated. I would highly recommend Alliance to my family, friends and acquaintances for their air conditioner needs.
Maria Markoulli
Aug 27, 2016
Verified Buyer
Michael Kuzmanovski and his team were fantastic from the get-go. Michael answered all my questions patiently over the phone, in person and on email. The installation team were on time, worked very hard over several hours and they cleaned after themselves. The Daikin air con system has turned a very cold house into something much more manageable. Thanks guys!!
Peter bakyrtsis
Aug 10, 2016
Verified Buyer

9 MONTHS AGO
I was referred to Alliance through a friend after having numerous quotes from other companies who made me feel uncomfortable as it was a tricky install (the confidence in completing the job wasn't there) from the moment I contacted alliance I was WOWED by their professionalism, they had a technician over in no time who put my mind at ease and ran me through the method of the install, provided me with multiple options on ducted systems and helped me make the right decision. Professionalism in this company is shown right through to the install team, prior to starting they ensured all work areas were protected with drop sheets, then ran me through the job once again confirming locations of outlets. I was confident enough to leave the technicians alone in my house. Upon completion I received a phone call and headed home to run through the operations of the system to my amazement I found a clean house, It didn't seem like I even had a installation done. Thank you Alliance for the amazing experience, I will recommend you to the world!!
Suzen Barnes
Aug 08, 2016
Verified Buyer
Great service from quoting through to installation. Explored all options with us to ensure the most suitable outcome for our townhouse. Friendly and technically experienced team. Highly recommended for your domestic climate control needs.
Sharon Luedecke
Jun 27, 2016
Verified Buyer
VERY happy that we accepted the quote from Alliance to replace the ducted air-conditioning unit in my two-storey home. They provided the best of four quotes I obtained, answered all my questions, and then efficiently carried out the installation. They arrived on time to quote and install, and all the staff are friendly and helpful.
Vinh Bui
Jun 15, 2016
Verified Buyer
Quick in response (email and phone)
Straightforward in negotiation and quote
Professional in service (get thing done neat and tidy )
Highly recommended to anyone .
Adam Grollino
Jun 02, 2016
Verified Buyer
Very professional workmanship and service. Definitely recommend them for another job.
Kendall Brodie
May 27, 2016
Verified Buyer
I was replacing an old air con with a new top of the range Actron EPA Ultima which I am very happy with. I had a good experience with Alliance from start to finish including restorative gyprocking. Alliance is small enough that the boss (Michael) keeps his team focussed and you get to negotiate issues (e.g. choice of systems) with the boss who is knowledgeable. Alliance is also large enough that the installation happened in a very timely fashion (up to 5 tradies on site). I intend to use Alliance for maintenance because they have good response times - no diversion to message bank as was my experience with other installers that I approached to quote for the job.
Tanya Gorg
Apr 18, 2016
Verified Buyer
Best service by Alliance Climate Control. Polite guys, very professional and got the job done without any issues. I will most definitely be referring you to all my friends
Jovana Nedic
Mar 06, 2016
Verified Buyer
I needed my air condition served urgently as my air conditioner was leaking all over my apartment! After calling Alliance it was a relief when Jonathan arrived the same day and fixed the leaking air conditioner.
He also took the time to explain how important it was to have annual maintenance on the air conditioner, which i was very impressed with!
I would definitely recommend Alliance as Jonathan and also the person who took my inquiry over the phone from their office were very polite and professional! Great Job !
Fenella Killeen
Feb 22, 2016
Verified Buyer
I was most unhappy with the service. It cost $200 for their "assessment" of what the problem was. It took a few minutes and was assessed as a gas leak. They fixed the gas leak in the two units at a cost of $1400. Soon after they left, and it rained, then there was an electrical problem where the power kept turning off. I got an electrician out urgently and he found that the power cord from the A/C unit was full of water, was plugged in and was shorting out my power every few minutes. We drained it and unplugged it and the electrician could see that there was a big hole where all the water could go in. So although they had allegedly assessed the problem, they neglected to mention this issue on the grounds of "not our problem, nothing to do with a gas leak". Except that they had come to tell me what the problem actually was, not to leave out half of it. Unfortunately they would not take any responsibility claiming that I was missing the point that it was an electrical problem and that there was no problem there when they started. Apart from a big hole of course.. Surely if you come to tell someone what the problem is, you tell them that there is a gas leak and also a big hole where the water can come in and drain into the electrical cable and that it needs to be fixed? This was very dangerous and I hate to think what could have happened.
Its a very disappointing reaction, especially given that I paid $1600 to them to assess the problems and repair my airconditioners. No way would I recommend them.
Response from Alliance Climate Control
Feb 22, 2016
Dear Fenella, Thank you for your review. We are sorry that you are unhappy with the service, The electrical issue could not be detected prior to repairing initial fault with system, upon inspection field tests on both system revealed no refrigeration (gas) in both systems (gas leak repair required). After systems were repaired and tested both system were running OK, day after it had rained power tripped due to water build up in system trunking. Please contact our office if you would like to discus this matter further, once again thank you for your review.
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