75
Reviews
Reviews
75
Recommend
10 / 10
TrustScore
9.6 / 10
Christy Allen
Verified Buyer
My Mother passed away last week and we realized as a family were going to need a storage because we were just not ready to decide what to do with all of her belongings. American Storage was easy to get to so we just ran over there. We had no idea what size we need we had so many questions, They were very helpful and to this group of four upset people they were so nice. They took time to listen to stories about our mom ( I am sure they had other things to do) we in no way felt rushed through the process. We rented a 10x10 climate controlled unit at good price and the 25 dollar move in for this month was helpful, the storage is very clean. I was very impressed with the customer service great job guys! Thank you
Stefanie Kennedy
Verified Buyer
I had needed a storage unit at the last minute as my closing for my house was delayed. I showed up to American Storage the last ten minutes they were open and the managers were GREAT!!! Not only did they have exactly what I needed, they stayed open a little late to accommodate me and turned a very stressful situation into an easy move!!!! Thank you guys for showing me the kindness and professionalism that I very much needed. Ill spread the word around to let people know this is the place to go!!!!
Katie Johnson
Verified Buyer
Amazing customer service, management and competitive pricing!

Response from American Storage
Thank you Katie - we always appreciate customers who take the time to provide reviews!
Laura Schlotzhauer
Verified Buyer
Friendly staff, competitive rates, and management that actually cares!
Katie Johnson
Verified Buyer
Wonderful and honest care for customers and great integrity in their management.
Joseph Thornton
Verified Buyer
my job had me move abruptly to another state. I needed storage quickly. the office staff was very helpful. found me the right size unit for a great price. I was able to rent and move in that same day. thanks for going above and beyond.
Laura Greenwalt
Verified Buyer
Friendly staff, competitive rates, and management that actually cares.
Robin Rotert
Verified Buyer
Staff is super friendly. My unit is clean it is easy to get to the property is well lit. Very safe and I got a great price. I will use them for a long time to come.
Michael Mangin
Verified Buyer
It's a storage unit
Crickett Green
Verified Buyer
Always my go too storage solution.
Jessica
Verified Buyer
Thank you!!
Very friendly, fast and helpful. Thank you!!
Very friendly, fast and helpful. Thank you!!
Amanda
Verified Buyer
The most friendly people you will meet in your life!!!

Response from American Storage
Nov 14, 2018
Thank you Amanda! Great to have you as our customer!
Juan
Verified Buyer
Great overall package
Needed to get some storage space for business equipment, so I did a good bit of research into units around town. The location, price, facility access for veteran businesses is hard to compete with. Other places may have one or two things better than this facility but as a whole, this facility is difficult to compete with. They work with business owners for more options. Great overall experience
Needed to get some storage space for business equipment, so I did a good bit of research into units around town. The location, price, facility access for veteran businesses is hard to compete with. Other places may have one or two things better than this facility but as a whole, this facility is difficult to compete with. They work with business owners for more options. Great overall experience
Craig Peterson
Verified Buyer
THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED ---HAD A CAR IN A STORAGE UNIT WHILE WE SEARCHED FOR A RENTAL PROPERTY, TRIED TO CHANGE OUT THE AUTO FOR A U-HAUL TRAILER FULL OF FURNITURE---COULDN'T FIT IT IN. IT WAS AFTER 6PM, MY WIFE CALL THE EMERG NUMBER----GREY ANSWERED---HE WAS AT HE GROCERY STORE---STOPPED WAHT HE WAS DOING, RAN BACK TO THE STORAGE LOT AND WORKED TO SOLVE MY PROBLEM. OFFERED ME HIS STORAGE UNIT, STILL COULD'NE FIT, SO HE GAVE ME A SLOT OUTSIDE , SAID DON'T WORRY, MY HELPER, DJ; WILL COVER YOUR STUFF, KEEP IT DRY AND WILL GUARANTEE IT WILL BE ALRIGHT. KEPT SAYING THAT THIS COMPANY WANTED TO BE KNOWN FOR THE BEST CUSTOMER SERVICE AND CARE IN THE SPRINGS---
THEY ARE!!!!!!!!
WENT BACK THE NEXT DAY, ALL WAS DRY, ALL WAS CLEAN AND TAKEN CARE OF---GREY APOLOGIZED FOR THE MAKESHIFT COVER AS THE STORE WAS CLOSED AND HE COULD NOT BUY A BIGGER TARP---WHAT???? HE WAS GOING TO BUY A TARP TO COVER MY FURNITURE, IN A RENTED TRAILER???
CUSTOMER SERVICE AT IT'S FINEST---I WOULD RECOMMEND THIS STORAGE FACILITY TO ANYONE WITHIN 100 MILES---ABSOLUTELY THE BEST AND MOST CUSTOMER ORIENTED ORGANIZATION I HAVE EVER DELT WITH.
THEY ARE!!!!!!!!
WENT BACK THE NEXT DAY, ALL WAS DRY, ALL WAS CLEAN AND TAKEN CARE OF---GREY APOLOGIZED FOR THE MAKESHIFT COVER AS THE STORE WAS CLOSED AND HE COULD NOT BUY A BIGGER TARP---WHAT???? HE WAS GOING TO BUY A TARP TO COVER MY FURNITURE, IN A RENTED TRAILER???
CUSTOMER SERVICE AT IT'S FINEST---I WOULD RECOMMEND THIS STORAGE FACILITY TO ANYONE WITHIN 100 MILES---ABSOLUTELY THE BEST AND MOST CUSTOMER ORIENTED ORGANIZATION I HAVE EVER DELT WITH.

Response from American Storage
Aug 15, 2018
Thank you sir. It is our privilege to take care of customers in need!
DJ Barker
Verified Buyer
Secure location, clean facility, great staff!
B A
Verified Buyer
An excellent place for your storage needs. Staff is courteous, professional, and eager to help. The facilities are kept safe, clean and well lit, with convenient hours and, most importantly, plenty of security. You’re in good hands with these folks, in my experience.
John Sobecki
Verified Buyer
Had my camper here for a couple years, Very secure, easy to access, close to my house as it's right in town, and no hail storms as compared to storing out east.
Matthew Prosser
Verified Buyer
We had stored our camper and had a storage unit there for a while called to upgrade spoke with management they said they had the unit we wanted available I asked if I should pay now they said it wouldn't be a problem they could hold it till after I got off work I showed up after work they had rented it to somebody else there was no others available for the same cost but we could rent a more expensive one that was in climate control but we would prefer drive up sorry was said nothing else done to keep my business and the people who sold the camper to tried to call them for days and could not get a hold of them to rent the spot I had Taren I believe was her name lacks people skills and professionalism all the times before I had a really good experience the maintenance man is very nice and was always checking on everything due to a tight time schedule I wasted no time in moving to a different company the nice couple who bought the camper ended up there as well I hope they will not continue on this path it is a nice facility
Tina
Verified Buyer
Friendly
Good location, awesome staff, easy to access. I have recommended this place to many. Great deals and large variety of options.
Good location, awesome staff, easy to access. I have recommended this place to many. Great deals and large variety of options.
Tina
Verified Buyer
Awesome
Good price, great deals, great people, clean.
Good price, great deals, great people, clean.
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