1451
Reviews
Reviews
1451
Recommend
10 / 10
TrustScore
10 / 10
Saira Beebeejaun
Verified Buyer
The bamboo was in excellent condition and looks amazing in my garden! I will definitely be ordering more from here.
Phil Martin
Verified Buyer
Great service. Quick delivery. Fantastic plants and great follow up
Frances King
Verified Buyer
I ordered 4 tall bamboo, I was reassured they would really be as described because the website guarantees it, Plus the photo of the team member standing in front of the bamboo made a clear how tall it really was . The customer service is amazing , very quick to Respond and super helpful. I’m very happy with my bamboo and Bamboo giant , and would definitely buy from them again.
Rachael Brown
Verified Buyer
Love the bamboo, so much so I’ve ordered more!
Ray Fox-Cumming
Verified Buyer
Lovely healthy tall plants, promptly delivered with compost. Perfectly fulfilled order.
Helen Wills-Wood
Verified Buyer
Easy to order, arrived quickly and in good condition
Very happy
Very happy
Richie Li
Verified Buyer
Items arrived as expected. Love the witty emails about how to care for my new bamboos. Would buy again!
Tony Miki
Verified Buyer
Very clear website dedicated to bamboos - everything you need to know about planting bamboo is in there. Ordering process was so easy…. Digging the trench for the bamboo was a big pain but worth it!
Andrew Traub
Verified Buyer
Great job by Matt and the team!
Gay Foxwell
Verified Buyer
I wish to give Matt 5 stars for the service he provided in supplying me with a bamboo which is looking really healthy.
I found him very sympathetic, knowledgeable and true to his word. He supplied the bamboo on the given date and was able to deliver one which was taller than 2 metres, whereas other firms will not.
I found him very sympathetic, knowledgeable and true to his word. He supplied the bamboo on the given date and was able to deliver one which was taller than 2 metres, whereas other firms will not.
Richard Evans
Verified Buyer
Brilliant! This is a company that really understands customer experience. The product is great, we received 5 healthy bamboo plants but unfortunately they weren’t the height we ordered. I left a message and within minutes had a call back from Matt who couldn’t have been more helpful. The advice is all clear and I love the marketing and follow up email which made me smile. Well done BambooGiant a refreshing experience 👍😁
Paul Nowell
Verified Buyer
i love the bamboo, i see it as a friend and not a possession, my bamboo goes by the name of Bernard. we are very happy.
Graeme Batchelor
Verified Buyer
Plants arrived quickly and in very good condition. A good company to deal with!
Miranda Ellis
Verified Buyer
Love the bamboos so much ordered 3more !! So quick to arrive extremely happy
Pamela Kay Taylor
Verified Buyer
My experience of buying from Bamboo Giant was a delight from start to finish, The web site is attractive, informative & full of humour. Matt was extremely helpful in helping me choose my bamboo and the delivery service used was excellent. The plants arrived in great condition on an extremely windy day after a lot of awful weather. My beautiful bushy bisset bamboo are doing very well. Thank you BambooGiant.
Fran Osborne
Verified Buyer
Fantastic product, service and communication. Thank you
Gwen Griffith-Dickson
Verified Buyer
Excellent, human, humorous customer communication and support. Bamboo specimen was bigger and healthier than I've ever seen in a garden centre or bought online. Really, a perfect plant. Best-ever information, even reminders on care. I'd use again and again, and fill my garden with bamboo if I could!
Andrew Hodgkins
Verified Buyer
Fantastic service everybody very helpful. The plants themselves are superb quality and do not disappoint. THE place to go for bamboo.
Charles Tory
Verified Buyer
Quick delivery and healthy and mature plants
Steve Yorke
Verified Buyer
Great service and communication.The bamboo plants are very healthy and look great planted up.The bamboo are so good I am going to order 2 more.
About BambooGiant
We are a plant nursery in East Sussex that specialises in bamboo. Basically we love bamboo and what it can do.
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BambooGiant is a Verified Merchant
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