BoroughBox Food & Gourmet
4.6 From 1 to 5
957 Reviews
Overall Ratings
5 Stars
742
4 Stars
110
3 Stars
39
2 Stars
27
1 Star
39
Reviews 957
Recommend 9 / 10
TrustScore 9.29 / 10
Emma Wood
Jun 21, 2018
Verified Buyer
Fabulous service quality products
Mel Weedy
Jun 21, 2018
Verified Buyer
The content of the box was ok but the box/packaging let it down, was hoping it would arrive in a nice gift box not a squashed “shoe box”
Charlotte Jones
Jun 20, 2018
Verified Buyer
Great service.. very happy with item
Kevin Searson
Jun 20, 2018
Verified Buyer
Great information fast delivery
Bethany Thomas
Jun 20, 2018
Verified Buyer
DO NOT TRUST THIS COMPANY

I ordered this product 3 weeks in advance of Fathers' Day knowing I was going on holiday a week before.

For two weeks the product was not dispatched as there was a warehousing issue, then on the third and final week they upgraded my delivery to 24 hour. I then waited up all day after getting off of a plane at 3am and the box did not arrive.

Delivery company claimed they had attempted delivery but they had not. Product was then sent back to warehouse in Scotland and I was told it was then out of stock so would not recieve it by Fathers Day, leaving me two days to find an alternative present.

Fuming.
Response from BoroughBox
Jun 20, 2018
Hi Bethany, we are very sorry that Tipple Box had an issue getting this gift to you. It is very frustrating when a cog in the supply chain lets the process down. We are working with this seller to help improve that process.
Elaine Hill
Jun 20, 2018
Verified Buyer
shopping experience very good; products excellent
Nicola Taylor
Jun 19, 2018
Verified Buyer
Very happy how it was post in care and parcel
Very nicely
Penelope Wright
Jun 17, 2018
Verified Buyer
Recipient of my gifts from you said they were very interesting and very delicious!
Yvette Jones
Jun 15, 2018
Verified Buyer
I was disappointed when I saw the actual size of the cake - very small. I think it would have been more helpful if the measurement of the cake was given when I placed the order for me to make an informed choice re if the cake was the right size for 9 people. I was told that the cake would be big enough to serve 9 people and that I would have extra slices. I also noted that there was not a neat finish all around the cake - looked as though it was done by someone new to the skill. I am unlikely to recommend to others due to this experience.
Holly Warne
Jun 14, 2018
Verified Buyer
two out of three of my parcels were delivered on time. However, there was an issue with the third. I waited a week for it to be delivered and then got in contact with the company who said it had been delivered and left in a bush next to my front door. There was no notice to say where the parcel had been left. Bare in mind it is a food product. it was a good job ut was wrapped and packaged well.
Jacqueline Pennell
Jun 13, 2018
Verified Buyer
The celebration cheese cake was delivered on time, well packed and ready to set up. It looked spectacular and the cheese was delicious. A perfect variety of cheeses that kept everyone happy.
Liz Brown
Jun 13, 2018
Verified Buyer
This cheddar is the best,I am taking it to fans in Sweden
David White
Jun 13, 2018
Verified Buyer
I ordered chocolate at 8:30am on the way to the office as a follow up from a date the night before - the recipient text a few hours later after delivery was made to their office in the Ciry. They loved the chocs (and I got another date!)
Liam Bruce
Jun 12, 2018
Verified Buyer
Excellent product and great service. Would highly recommend.
Miranda Lodge
Jun 08, 2018
Verified Buyer
Bought this for my brother as a birthday present. He was chuffed with it!!
Jessamy Boyer
Jun 07, 2018
Verified Buyer
When making the purchase, I did struggle to find the voucher code box. However, I contacted customer services who replied so quickly and helped me fix my problem. I received the Gin Cocktail Set and I couldn’t be happier!! I bought it for my stepdad and he absolutely loved it! Such a fantastic idea and so well put together. I’m already looking to buy more for friends and family’s birthdays and I would 100% reccomned.
Gabrielle Ford
Jun 07, 2018
Verified Buyer
Great service and product
Graham Miller
Jun 07, 2018
Verified Buyer
Poorly packed, so rum had moved around and broken box, which was a shame as it was a present.
The bbq contents were disappointing and did not seem to be good value for money.
Maria Astley
Jun 06, 2018
Verified Buyer
8 Gins bought for my Son-In-Laws birthday. Great service, product, packaging, delivery and communications. Son-In-Law was thrilled
Claire Norfolk
Jun 05, 2018
Verified Buyer
Good range of items for a man who has everything! Haven't actually seen the hamper but the recipient was happy. Thank you.
About BoroughBox
BoroughBox is the ultimate independent food & drink marketplace. If the product is 'sold by BoroughBox' it's shipped directly on an expedited service from our warehouse. Whether you're stocking the cupboards, or buying one of our world-famous gifts, you'll enjoy carefully curated items from the world of food and drink. Hundreds of sellers then make up the rest of the website, shipping you their goods directly and helping curate one stunning foodie marketplace. The very best food & drink producers, all under one virtual roof, ready to ship goods directly to discerning foodies and hungry shoppers. What more could you want?
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BoroughBox is a Verified Merchant
Questions? Contact Us
enquiries@boroughbox.com
03331212155
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