183
Reviews
Reviews
183
Recommend
10 / 10
TrustScore
9.9 / 10
Joan Hague
Verified Buyer
Bought the jungle animals and train for my grandsons first birthday cake...
It went down a storm everyone loved it and asked me where I got them. Price was good and delivery first class and they were wrapped carefully in a little pot ... nobody wanted to eat them though they were too nice . I have bought stuff from this company before and always found them first class and efficient ....Jokatrina.....would leave a photo but not sure how to do this .
It went down a storm everyone loved it and asked me where I got them. Price was good and delivery first class and they were wrapped carefully in a little pot ... nobody wanted to eat them though they were too nice . I have bought stuff from this company before and always found them first class and efficient ....Jokatrina.....would leave a photo but not sure how to do this .
Ertina Dyrma
Verified Buyer
Cake Decorating Store are such an amazing team. I had find the perfect pram topper and needed it to be send as soon as due to last minute cake arrangements with my cake lady. The team dispatched same day and I received it next day! Amazing service! And the pram topper is lovely and detailed. Thank you team!
heidi Smith
Verified Buyer
The products are brilliant- very well made and look just like the characters on TV. The service was exceptional, after an error made by the delivery company, the Cake decoration store soon rectified the situation and ensured I got my items in time.
jojo Morel
Verified Buyer
Quick delivery and excellent customer service
Kelly Stevenson
Verified Buyer
Fantastic company!!! My order was misplaced/lost and the cake decorating store were excellent at sending a replacement out to me, allowing me to decorate my cake in time :) thankyou very much for everything I really appreciated it!!! Fantastic team!!
Mathew Farrand
Verified Buyer
Excellent customer service, allowing me to add to a placed order. Good range of products and clear delivery rates.
Elaine ngan
Verified Buyer
Jaqui was so helpful with advice & samples for the wedding cake I was making. She kept me informed when the product was out of stock and dispatched it immediately it was available. Excellent communications and v good prices. Highly recommend.
Jill Clark
Verified Buyer
Lovely products, although I've not tried out the mixes yet. Super fast delivery and very responsive customer service. Will be using again.
Lesley Armstrong
Verified Buyer
Brilliant service, order came within 2 days . I would definitely use this company again
Erin Mace
Verified Buyer
Great local company, easy to get to for free collection, very quick service! Would (and have) recommend.
Jan Bourne
Verified Buyer
I was very pleased with the response received regarding the product I was interested in.
Davina Woodcock
Verified Buyer
Fantastic product choice
Delivered within day of placing order
Service excellent, nothing too much trouble
Would 100% recommend and use again
Delivered within day of placing order
Service excellent, nothing too much trouble
Would 100% recommend and use again
Helen Reynolds
Verified Buyer
The lady in the shop was very helpful and helped with lots of technical questions I had, which all proved invaluable. The shop is very well stocked, and I have never come away disappointed.
Liz Dey
Verified Buyer
Brilliant customer service
My cake box got returned by Royal Mail by mistake and the team acted quickly to get me a replacement. Great customer service.
My cake box got returned by Royal Mail by mistake and the team acted quickly to get me a replacement. Great customer service.
Regine
Verified Buyer
Good product, great service!
Icing snowflakes arrived broken (some!) two times, third time all was fine. Service was impeccable though, replacements were sent very quickly and without too many queries. Snowflakes themselves are beautiful!
Icing snowflakes arrived broken (some!) two times, third time all was fine. Service was impeccable though, replacements were sent very quickly and without too many queries. Snowflakes themselves are beautiful!
Alison Ashley
Verified Buyer
Recent Order
Super fast efficient service, a slight issue with icing that was resolved without quibbles and efficiency. Quality of the products are great quality. Will definitely use again, thank you for a seemless transaction
Super fast efficient service, a slight issue with icing that was resolved without quibbles and efficiency. Quality of the products are great quality. Will definitely use again, thank you for a seemless transaction
PATRICIA HENNESSY
Verified Buyer
Christmas cake toppers
These toppers are so popular and great value, & look really nice on the cakes, Jacqui who I dealt with was lovely & really helpful, rang me when the new stock arrived into stock, delivery time was excellentt definitely five star product & service, thank you Jacqui.
These toppers are so popular and great value, & look really nice on the cakes, Jacqui who I dealt with was lovely & really helpful, rang me when the new stock arrived into stock, delivery time was excellentt definitely five star product & service, thank you Jacqui.
Jodie Tripp
Verified Buyer
Highly recommended
I have just used this company for the first time to buy some bits for my daughters first birthday. I ordered the party animals cake toppers and some 2d sugar jungle animals. The website is quick and easy to use and I had no problems. I received updates via email for my order, stating when it had been processed and dispatched. I received the package today after under 48 hours of placing the order. It was very well wrapped with bubble wrap and fragile signs so highly unlikely anything would arrive damaged. The products were perfect, just as shown in the pictures and great quality. Cannot recommend enough.
I have just used this company for the first time to buy some bits for my daughters first birthday. I ordered the party animals cake toppers and some 2d sugar jungle animals. The website is quick and easy to use and I had no problems. I received updates via email for my order, stating when it had been processed and dispatched. I received the package today after under 48 hours of placing the order. It was very well wrapped with bubble wrap and fragile signs so highly unlikely anything would arrive damaged. The products were perfect, just as shown in the pictures and great quality. Cannot recommend enough.
Lucy Dearden
Verified Buyer
Great customer service, even after a mix-up!
Absolutely loved our party animal cake toppers, which we ordered for my daughter's 1st birthday cake!
There was a bit of a mix-up and we were sent the wrong product, but this was quickly resolved and the correct items arrived in good time.
Everyone commented on how great they looked. Just as well the cake tasted good too!
Absolutely loved our party animal cake toppers, which we ordered for my daughter's 1st birthday cake!
There was a bit of a mix-up and we were sent the wrong product, but this was quickly resolved and the correct items arrived in good time.
Everyone commented on how great they looked. Just as well the cake tasted good too!
Leila Sandford
Verified Buyer
Excellent service
Ordered fondant, buttercream and accessories. I found prices very competitive, and a good selection of colours. Order arrived within a few days and due to spending over £25, postage was free. Will be ordering again :-)
Ordered fondant, buttercream and accessories. I found prices very competitive, and a good selection of colours. Order arrived within a few days and due to spending over £25, postage was free. Will be ordering again :-)
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