It is a beautiful item but did not come with the black shoulder straps shown in the pictures.

What an amazing buying experience! Easy ordering with INCREDIBLY fast shipping. The corset is of exceptional quality and I love it, thanks so much

Customer service during the exchange process was amazing!

Great products and super fast delivery. Thank you!

Great quality

Shipment was fast and everything fit like was told by size chart.

Excellent experience. Beautiful, well-made corsets and an efficient, straightforward return/exchange process. Plus, that 4 for 1 deal was just amazing!

So cute and fits perfectly! Absolutely love it

The store was fairly easy to use. I did have to finangle my purchases to actually get 4 for the price of one, which was frustrating, and one of my corsets broke as soon as I tried it on, but the shipping time was fast and 3/4 corsets are wonderful

Absolutely amazing! I'm 4"11 and around 180ish lbs, bust 44" waist 38" and hips around 41". I ordered an 18 and I could've ordered smaller but this worked out perfect. The corsets are amazingly good material and very comfy. I would 100% recommend getting one from here. Only thing that's keeping it from getting five stars is the fact that one of the ones I received smelled kind of strange? My order came a lot faster than I expected as well, only took maybe 3 days? Just as good as ordering something off Amazon except you know the quality is going to be perfect!

Great Customer service and fast delivery

Easy, quick and fun

Customer service is very helpful, the corsets look great and feel great!

I was surprised by how comfy this was. Beautiful over clothes, I got lots of compliments. Love it and will be shopping here again!!

I live in LA and these guys rock. They were very, very patient with me with all my gazillion questions and even make arrangement to adjust my order. 1st time corset buyer, so I was really confused with my waist size. The orders came faster than the pre-order stated date, so I am really, really happy. When I receive it I knew I was in for a treat because the products are heavy. And yes, the material was really nice and if I have to choose between spending $$$ for some blouse out of Nordstrom vs getting one of these, I would choose these corsets. For me who use the corset only as a fancy outing top, these corsets are fabulous. I am already ordering the next set just because hahaha.

shipping was insanely fast and the corsets are just gorgeous!

super quick and good quality. really cute too.

When I first saw that corset story was doing a 4 for 1 I was excited. There was one particular corset that I had been wanting for a while but couldn’t really justify spending so much on one thing. With the multibuy I figured it was totally worth it. Although there was really only the one corset that I loved I picked out 3 others that were ok, and that I thought I’d wear and figured it was still a really good deal. Unfortunately when I received my order, the one corset, the one I really wanted, was too small (even though I followed the size chart and measurement instructions exactly)
When I checked the website, the size up was out of stock. I specifically sent an email asking what the return process was for items that were out of stock. I wanted to know how it worked so I could decide whether to it send back or try to make the too small one work, since this was the only one in my order that I absolutely loved, and the entire reason I even made the purchase.
They replied to my email, not actually answering my question, just repeating the same information that is already on the website. but they did say “Please let me know when you have dropped off the parcel and I can then arrange the exchange for you.” Since that was the only information I was given, I assumed I’d be fine to send them back and still be able to get the size I wanted when it was back in stock, even if it meant waiting a while.
However I then received another email after my package was picked up by DHL to be returned that since that one was out of stock I’d have to pick another. When I pointed out that I specifically asked about this, they said:
“When you sent your email and returns request on 25th May we had good stock levels available in the size you requested, so there did not seem to be any concern about designs going out of stock.” and that “ During 7 days between receiving your initial email and your parcel being in transit, we have seen huge sales of summer designs and sadly, these two items have now gone out of stock.” And “we can not set up an exchange for items which are out of stock. These designs may take over 6 months to be restocked or may be discontinued.” Which is what I asked about in the first place!!!!!!

Polite enough statement, sure, but it is full of inaccuracies. Maybe they thought that because I was pleasant in my first few emails that I’m also stupid. When I sent the first email on May 25th, I didn’t actually say which item or size it was I wanted so how could they know that it was in good stock? And before I even sent that email I checked the website and it was already out of stock. THAT IS WHY I ASKED. I also did not send in a returns form on May 25th; I sent my question first and did the returns form on May 27th once I had my answer. The entire purpose of that email was to have the policy explained to me so I could decide if I should send it back or not, but I guess I wasn’t worth the time. I guess it was easier to blatantly lie to me, and deflect the blame onto me than to admit they made a mistake. On top of that, the “seven days” was because that was when DHL was available for pick up at my location.
I’d already taken the tags off another one of the corsets from my order, (which of course was my own fault) which means I can’t return any of it for my money back so I picked 2 corsets that I think my friend will like for the exchange, or maybe I can sell them later. But for now I’m out $300.
I’m not even upset that I lost out on the corset I really wanted; after all, it’s just an article of clothing, even if it was expensive. I’m upset at the way I was spoken to and treated. I just really, really don’t like that I was lied to. The whole thing feels very manipulative.
I understand that policies are in place, and I certainly wouldn’t expect them to be changed for me, but that’s why I took the time to ASK for information beforehand. If they’d just been upfront and honest from the beginning, or taken the time to explain the policy to me properly I would’ve understood. Even if they had admitted to a mistake, apologized and clarified afterwards that I actually couldn’t do it, that would’ve been ok too! But to brush me off when I ask for clarification and then LIE to me about it, just makes this situation so much worse. That’s what I can’t understand. They already had my money, why couldn’t they just help me? Why did they have to try and make me feel terrible by lying to me? In the end, they did eventually say I could wait until July when the one I really wanted would be back. If they’d said that when I initially asked, that would’ve been totally fine but after everything, I honestly didn’t even want it anymore. And before anyone replies to this saying it never happened, I have screenshots of all the emails, as well as the originals. Like I said, I’m not stupid.

Sent the wrong corset and then no longer had the one I wanted. So very disappointed with my first experience but the return process seems easy enough (the pickup should be today) and the quality of the corset they sent was very good (although I didn’t have a chance to try it on hahaah)

All corsets I've received from Corset Story have been very high quality, and when it turned out I'd gained more weight during the pandemic than I had thought, exchanging three of the four I'd bought for a bigger size was a breeze. When the ones shipped back had a delay getting marked "received", I sent an email about the status and within 24 hours had a response explaining what happened and that they'd gone ahead and immediately shipped the replacements.
I couldn't have had a better experience with them!