Corset Story US Apparel
4.7 From 1 to 5
16895 Reviews
Overall Ratings
5 Stars
13070
4 Stars
3549
3 Stars
175
2 Stars
50
1 Star
51
Reviews 16895
Recommend 10 / 10
TrustScore 9.49 / 10
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JaNae Cottam
Aug 28, 2012
Verified Buyer
Thrilled with the fast service.
Nia Newton
Aug 28, 2012
Verified Buyer
I have been looking for a site that I can get these type of corsets that are so authentic and beautiful. I love them!!!
jamie bear
Aug 28, 2012
Verified Buyer
I love love love this site!
Rosita Ringrose (Mrs Lush)
Aug 28, 2012
Verified Buyer
Great site with good contact after I placed my purchase - right up until I received it. Quick reply with any enquirey I've had
|Elaine Blackmore
Aug 28, 2012
Verified Buyer
Good quick
Response from Corset Story US
Aug 29, 2012
Elaine, Thank you for your feedback, I am sorry to hear that you are still waiting for your item to be delivered. I have taken a look into this for you and I can see that your order was dispatched from us on the 20th August to be delivered under your selected 5-12 working day method and today is the 7th working date. Please contact our customer services team in regards to any further inquiries in regards to your order: sales@corsets-uk.com Kind Regards.
holly mcgee
Aug 27, 2012
Verified Buyer
has not arrived yet
Response from Corset Story US
Aug 28, 2012
Holly, Thank you for your feedback, we are sorry to hear that you have not yet received your order from us, I have looked into this for you and I can see that your order was dispatched from us on the 17th August to be delivered under the 5-12 working day method and today is the 7th working date, your order should be due for delivery soon by the 12th working date! Kind Regards.
Alisha Honeycutt
Aug 27, 2012
Verified Buyer
Good service once I was able to get ahold of them. Might have been due to the time difference though. So no hard feelings. I will still order their products.
MATTHEW RUBINBERG
Aug 27, 2012
Verified Buyer
Response to my emailed question took awhile.
Response from Corset Story US
Aug 28, 2012
Matthew, Thank you for your feedback. We are sorry to hear that a response to your email was slow, we do allow a 48 hour response window in regards to replies from us and we do apologise about this. We are happy to hear that you liked our merchandise! Kind Regards.
Richard A. Scott
Aug 27, 2012
Verified Buyer
The info for making a informed decision on the website was good. The online support could use a little help. and giving a person an ideal of the GMT (in my case -8) is a good ideal. (1am in the morning calls for support isn't good)
Holley LeFeber
Aug 27, 2012
Verified Buyer
The 3 for 2 offer was perfectly times for our bachelorette party and we received our order within 48 hours despite having to come to the US. There was sufficient selection for all budgets
Audra Coats-Hudson
Aug 27, 2012
Verified Buyer
I bought a COTD and was really pleased with the price I paid for a steel boned corset.
Edward Gahrmann
Aug 27, 2012
Verified Buyer
When I ordered the first three corsets, I received them in a week. Then I needed a fourth right away, but did not receive the corset until almost two weeks. The fourth corset did not arrive in time. Initially, I was not aware that the corsets were coming from the UK when I ordered. The site appears that the corsets were being shipped from the US, thus I did not consider the extra delivery times or delays that are usually expected for international shipments.
Response from Corset Story US
Aug 28, 2012
Edward, Thank you for your feedback, we are happy to hear that you received your first three corsets quickly! But we are sorry to hear that you had a slight delay in regards to your fourth item being delivered. At the bottom of our website is our UK address to state we are located within the UK, we are sorry to you were unaware of this, if you have any further inquiries, please email us and our customer services team will be happy to help: sales@corsets-uk.com Kind Regards.
Chrystal larsen
Aug 27, 2012
Verified Buyer
Fast and helpful responses.
Sarah Car
Aug 27, 2012
Verified Buyer
The website was very easy to navigate. I think this business is great. I will be buying more from this company.
Lorelei Redmond
Aug 26, 2012
Verified Buyer
I got my order, it was to small. I followed the return instructions. Although I havent recieved my replacements yet, they are already on their way!! Excellent service.
Darline DeMott
Aug 26, 2012
Verified Buyer
Delivered as promised, and great website - made ordering so easy.
jozef bachleda
Aug 26, 2012
Verified Buyer
Good service and excellent products one of the best. My sister recently bought 2 corsets from them they are beautiful.
Gabrielle Anderson
Aug 26, 2012
Verified Buyer
The corset I ordered was a clearance item, and was out of stock before they got to my order. Alix promptly emailed to tell me of this, and told me they would send me a different one if I wanted. I found one I liked and replied to the email. First thing the next morning I got an email back stating that the website listed the wrong color, and asked if that would be okay, or if I wanted the other corset I listed in my email (which was more expensive). I okayed the other color, and Alix sent me an email before the end of that day saying that s/he had filled and shipped the order. This took a few days because of the time difference. So, in my opinion, the customer service is amazing! Alix was prompt to respond and fix the issue. The corset I got was actually $10 more than the corset I originally ordered and they did not charge me the difference. And after stating that I needed the corset by the end of the next week, they shipped it with the fastest shipping method and I got it in 2 days! Which they did not charge me for either. (from the UK to the US!) I originally paid for the 2nd fastest shipping which was 1-2 weeks. I am very satisfied with their service and will definitely order from Corset-Story again! Thank you so much Alix!
Response from Corset Story US
Aug 28, 2012
Gabrielle, Thank you for your feedback, we are sorry to hear that the item you originally ordered was out of stock, I have looked into this for you and I can see that this was an inventory on our behalf, which we sincerely apologise for! We are very happy to hear that Alix was able to help you in regards to this situation for you and you like the merchandise you received! Kind Regards.
Suzette Mariotti
Aug 26, 2012
Verified Buyer
I got exactly what I ordered, much sooner than expected. Thank you!
amy marchetta
Aug 26, 2012
Verified Buyer
i had problems with shipping, but i don't mind because corset-story had excellent, quick customer service!
About Corset Story US
Corset Story is a UK company which designs, tailors and manufactures quality corsetry for all occasions. Whether you are looking for a special top, concealed shape wear, sexy lingerie or something special for your special day we have something to suit you. Visit our online store to find your perfect corset today!
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Corset Story US is a Verified Merchant
Questions? Contact Us
sales@corset-story.com
email support only
7 days x 24 hours
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