954
Reviews
Reviews
954
Recommend
9 / 10
TrustScore
9.49 / 10
Clarence T
Verified Buyer
Good pricing and excellent customer service - questions answered quickly and politely
Wai F
Verified Buyer
Efficient in delivery and good service.
Being the customer for several years. Very reliable.
Being the customer for several years. Very reliable.
Neil M
Verified Buyer
I asked for advanced notification of the day of delivery so that arrangements could be made to ensure somebody was at the house to take delivery. This was not done. The delivery person contacted me only when he was outside the security gate and I was not at home to let him in.
vincent c
Verified Buyer
Actually I am aiming 4.5 star to peer. Unfortunately I am not able to make such selection. Overall I am quite happy with the experience so far.
V Y
Verified Buyer
.
Maamar F
Verified Buyer
Satisfied customer. Thank you and keep up with the good work.
Laura P
Verified Buyer
I realised the food I ordered contained chicken fat so I asked for a refund. Stephen was very efficient and helpful. Very impressed with the service. Will come back
Maria H
Verified Buyer
As always, good quality and good service!
Anthony M
Verified Buyer
Very personal service. Excellent. The delivery guy is very friendly and knowledgeable 👍
MT C
Verified Buyer
Delivery is fast!
Pls note that your gift food is wasted because my dog is allergic to them. Pls leave a check box for me to uncheck the gift so that your gift can be enjoyed by the dogs in need.
Pls note that your gift food is wasted because my dog is allergic to them. Pls leave a check box for me to uncheck the gift so that your gift can be enjoyed by the dogs in need.
Thomas L
Verified Buyer
The water dispenser bottle that I bought from them were actually dripping while the one I previously bought from Whiskers and Paws will not.
kirsty a
Verified Buyer
送貨包裝穩妥
Philippa H
Verified Buyer
Great service! Rox is currently making friends with her new crate for travelling. Super helpful with their exchange policy when I initially purchased the wrong size product. Easily contactable via WhatsApp, they made the exchange smooth and efficient. Recommended!
Florencia
Verified Buyer
Always delivers on time and drivers are fast and very polite
STUART M
Verified Buyer
Competative price....Easy to order and efficient delivery with no problems. They find the house easy and deliver outside as asked and send picture of delivery. Very good service!
Ms. A
Verified Buyer
Good service
YuenFan Y
Verified Buyer
我透過網上找到ePet網站並尋找本人所須購買物品，且利用Whatsapp聯絡及詢問有關所購貨物之詳細資料，出乎意料的每次的詢問都會快速回覆和詳盡， 雖然昰文字上溝通，但可以感受到公司員工的熱誠和友善，購買後有email提供貨單並且可以網上追蹤貨物運送流程，今次購物的意外驚喜是ePet送贈多包狗糧試食包，是次購物我是感到非常非常滿意和開心，是愉快的購物。期待下次購買再有意外驚喜🤣🤣
Vivian W
Verified Buyer
Excellent customer service!
Sanjeev V
Verified Buyer
Timely delivery
Phyllis T
Verified Buyer
我覺得Epet 是一間良好老實的商店，接近到期日的特價食品會清楚寫明到期日，令我可以放心購買。職員服務態度亦很好，遇到問題也會跟進。
About ePet Limited
At ePet.hk, we put our Pet Friends first.
We’ve been trusted by thousands of Pet Parents to deliver food, treats, toys, health and hygiene products, directly to their door. We stock all major Pet Brands and quality-check every single bag, pouch, can, bottle and box. That’s why we’re confident in our 14 Day No Quibble Return Policy. On top of that, our products are immediately available for orders and we offer a speedy delivery service that is Free When You Order Over $250.
Don’t just listen to us, listen to our Pet Parents too, as they’ve sent us thousands of reviews. Every day we’re told our Pet Friends are satisfied and happy, which is why we continue doing our best day-in, day-out.
Don’t stop now, register with us to receive a $25 coupon for your first order, or place an order by clicking on the “Visit Website” button below.
ePet Limited is a Verified Merchant
Questions? Contact Us
sales@epet.hk
81913234
Monday-Friday: 10am-7pm // Saturday: 10am-2pm // Lunch Hour: 2pm-3pm // Closed on Sundays & Public Holidays
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