I purchased this pole and bracket kit recently and installed it the day it arrived. Unfortunately for me that same weekend we had some unusually high winds (30mph). I woke up the next morning to a broken bracket. I emailed Grand New Flag about a replacement bracket. I received a reply immediately and was sent a replacement. Also in the email reply was a suggestion I upgrade my bracket due to the unforgiving Las Vegas heat. Needless to say everything was seemless from the beginning. Great customer service. I even received my replacement bracket with a hand written note. Definitely five star service!

Good service, product arrived promptly and in good condition.

Excellent customer service and short delivery window without paying extra. High quality product. So nice that I ordered one more.

The flag display case is beautiful and well crafted. Item was shipped quickly and arrived sooner than expected.

We absolutely LOVE our new flag. It sits on top of a 30' pole with a solar light that makes it awesome day or night. We thoroughly enjoyed the act of raising our flag on Veterans Day 2016. Thank you to all our vets for your service and thank you Grand New Flag for your service. Martin's Farm

The flag mounting rings worked as advertised and the service and timeliness of deliver were excellent. Will buy from this vendor again when the need arises.

Our city has strict restrictions when it comes to flag poles. I bought what I thought I needed. It ended up being too short so I con texted Philip. He sent me another section. It is easy to mount in the ground and very sturdy. I have the stars and stripes and the Gadsden flag blowing proudly in the breeze. I added a solar light to the top and it is wow. Made in the USA! Thank you Philip for carrying products made here.

Great quality products and fast shipping. We are very happy with our purchase and will choose to do business with Grand New Flag again.

Excellent customer service that goes the extra mile for you satisfaction. Would highly recommend to everyone!

We ordered an American flag a few months ago, and loved the quality product that we received. We just recently ordered another American flag and a New Mexico state flag. I had to call as the state flag is a special order and leave a message, but was contacted very quickly. The gentleman that I spoke with was so very helpful, and actually saved us quite a bit of money (we were planning on ordering flags that were a little too big). We plan on ordering all of our flags from Grand New Flag in the future.

Overall a great product, and perhaps the best option for the money if you are looking for all American-made products (and why wouldn't you be, especially for something like this?). I will be recommending this site and these products to anyone looking for flag products.

I was worried that the "dark gray ABS" ball top would be an eyesore, but it is painted a gunmetal chrome, and looks very nice without adding unnecessary weight to the end of the flagpole. I did opt to purchase a cast aluminum bracket from this site to use instead of the HDPE bracket included in this set, as I was mounting the bracket on brick and was concerned that the heat from the sun and bricks would make the plastic bracket flex or warp. I also might have preferred the flagpole be of a slightly heavier gauge steel (26 or perhaps even 24), but I recognize that this would make for a heavier pole, which would in turn might necessitate the heavier bracket and stronger anchors (I used 2 1/2" sleeve anchors and the aluminum bracket, so this would not have been an issue). I also like the idea that another reviewer had of using set screws instead of the thumbscrews for the flagpole for a cleaner look.

All in all, I consider this set to be an excellent value for the money, in addition to be American-made in its entirety, and am very happy with the value and service from this site. That being said, if a "deluxe" set were available with set screws in addition to the thumbscrews, a slightly heavier-gauge pole, and the aluminum bracket, I would gladly have paid a premium for it.

Bought the 3X5 American flag about a month ago. Very satisfied! Very high quality and brilliant colors, and flies proudly on the flag pole that I purchased 4-5 yrs ago also from Grand New Flag!

Hi, I'm very happy with our new flag. I'm sure it will last us for a long time. The next time we need another flag we'll be contacting the Grand New Flag co.

It's been 2 years since I lost my son, a highly decorated Marine Combat Veteran. I've been looking at flag cases off and on since his death waiting until I was emotionally ready to display the flag I was given at his funeral and finding one made in America. When I found the Grand New Flag website, asked a question of the company and actually got a prompt reply from the owner, I knew I wanted to buy from them. Delivery was prompt and the 15% veteran discount as well as 5% of annual proceeds going to a Veteran organization were icing on the cake. Excellent service, very pleased with the quality of the beautiful flag case.

I wanted to wait until we had our flag up for awhile before I reviewed it. I ordered the Defender 17 foot flag pole late Monday afternoon and received it Thursday. I was very impressed with the prompt delivery. The flag pole and flag appear be high quality. We've had ours installed since a few days before Memorial Day 2016. It's beautiful! I would highly recommend purchasing a flag pole from Grand New Flag. We have some pretty strong winds at our house. The Defender Flag Pole is holding up nicely. I'm sure we will have many years of enjoyment from it. I would like to post a couple pictures but I don't know how!

I purchased a 2 position cast aluminum bracket to replace a store purchased one that broke on Memorial Day (of all days) While searching Amazon for a replacement, one reviewer suggested "Grand New Flag.com" Well made, light weight bracket w/ 3 mounting holes and hardware included. I happened to use longer screws and anchors mounting into brick face. Quick shipping too. Makes perfect sense to me to use American made parts, poles, and flags to display our flag and our pride. Thanks Philip!

Good quality. Been hanging on the front porch since we've received it. Has not faded and the colors have not run. Would purchase from GNF again!

Great kit with a high quality flag and pole. If you're looking to hang Old Glory on your house, do yourself a favor and buy this kit. Everything is made in the USA and the folks at Grand New Flag shipped mine the same day and it was here super fast.
Great product and a great company!

Phillip was extremely helpful and timely during the whole process. He went the extra mile to help us with the purchase. Would definitely recommend him and the company.

Thanks, Phil. Your attention to your customers is the best. We'll be back again.