I've gotten into the hobby of FPV quadcopters about a year ago now. Had a terrible time at first ordering garbage from Banggood, received no customer service and waited forever for shipping. I have grown incredibly in this year of experience and really diving into the community online and in person. I support my hobbbies fairly well, budget $100-200 a month, and I order just about everything I can from Helidirect. I recently built an Armattan Chameleon with DYS aria ESC from Helidirect and when 3 of them failed in a week your customer support gave me a refund and I purchased other parts from you immediately.
The one sore spot I did hit recently was when I called, got ahold of sales department, to check on a preorder item that hadn't shipped for a longer than expected amount of time. They gave great service and offered that they would include a SWAG item(hat, lanyard, stickers) to make up for the delay. I never received anything extra, I've even inquired via phone a few times when placing more orders since.
I would like to help promote your business because I live in MA and actively connect with FPV hobbyist, many who don't know about you! You provide thee FASTEST shipping of major U.S. fpv retailers because you are so close.
In closing I would love to hear back about acquiring some Helidirect branded merchandise, and about any possible affiliate/representative opportunities in the future.

Thank you,
Travis Whittle

I think that their combination of selection, availability, price and shipping options makes HeliDirect one of the best suppliers out there.

I had an issue with a ikon flybarless unit of getting it to work with windows 8. Greg, was very helpful in helping me resolve this issue. Great team at HeliDirect

Always had good customer service and every thing i purchase is top quality

Great Deal

Your prices are great, shipping is quick but the site needs some work. I use the iOS app, however it takes me to another area for the sales. When I add sale items to the inbox, it does not show in the app. The app refresh rate when you add or take items off the cart or favorites is super slow. Sometimes you have to refresh multiple times. Viewing items and navigating the site is good however. Making purchases also can be a hassle in the iOS app. When you hit purchase it takes a long time and again sometimes it times out. The online experience is a little better for purchases.

Help direct is my go to place for quadcopter/fpv gear. Prices are always great and shipping is super quick!

That is why I use helidrect

James Roberts

I've always received quick and accurate orders

Customer support is dreadful.

Awsome service thank you

Always a positive experience !!!

Thanks for the fast shipping on my orders and the points I get from buying. Your the best Helidirect.

I live on the west coast, and I could easily buy from other RC vendors here on this side of the US. But I choose to do business with helidirect, because I know for a fact if something goes wrong with my items, or whatever the case may be, they will handle it to the best of their ability, as soon as I tell them about it. Not just that, but they don't take days/weeks to reply to their customers, they are on it to solve the problem the moment you call them or submit a ticket. A+ business in my opinion. I will always be a loyal customer!

Thank you so much

During a change from V1 to V2 I lost one damper spacer (Damper Aluminum Sleeve) and no one sells 470L Damper Aluminum Sleeves
So
Should I buy $6 damper or buy Metal Rotor at a 43% discount price. It was a no brainer I upgraded my 470LP plastic rotor to Metal.
What was nice is part cost and shipping here was lower than EB or aligntrexstore

I am really disappointed with the service of my last order.
The processing of the order was very long in addition to the cancellation of some article of it.

Martin Durand

Helidirect company answered all my doubts. the delivery time Washington perfectly, and the quality of the products are excellent.

I started flying helis 8 yeras ago, then switched to racing quadcopters a year ago. Heli direct has aways been the place for me to get the best DEALS and the best shipping all the way out here in HAWAII !! THANK YOU HELI DIRECT!!!

This Heli is great! Not as easy to program as a bind and fly but there are great videos for that. Once dialed in it is very precise for some warm up flights during calm days. I flew it in gusting 15mph winds and it was a handful. Fun never the less though. Great product!!