4.7
From 1
to 5
Reviews
6306
Recommend
10 / 10
TrustScore
9.49 / 10
JenMExx
Verified Email
Glycolic Acid Cream
I really wanted to love this moisturizer. It leaves my skin so smooth in the morning. Unfortunately, it causes me to break out in really nasty pimples and I'm someone who gets one pimple about once a year. I tested it by using it for 2 weeks, I broke out so I stopped for 2 weeks, pimples went away, then I started up again and bam pimples came back. I suspect it has something to do with the lavender oil in it. It's my only skincare product that has lavender oil in it. Oils are meant for diffusers not skin care. I didn't think it bother me at the time of purchase. I really love this product because of the peptides and how it exfoliants my skin while I sleep. So sad because for the price vs ingredients it's excellent but the lavender oil ruins it plus it goes on greasy as a result and you can really smell it right out of the bottle.
Response from InstaNatural
Nov 03, 2020
Hi Jen!
Thank you for your feedback!
We’re so sorry to hear that you experienced an adverse reaction to the formulation of the Glycolic Acid Cream! While our products are natural and gentle for use, the results are highly contingent upon skin type and we recognize that some types might be more sensitive than others.
The good news is that our products are backed by a 100% Satisfaction Guarantee. That means we are more than happy to provide a full refund or a replacement item, hassle-free. Additionally, we are always available to provide free consultations and skin-care routines tailored to each unique skin type and skin concerns.
Just contact us directly by email with your order details and we’ll be happy to help!
Best,
InstaNatural Customer Care
JAMES G
Verified Buyer
5ML Mini Triple Strength Vitamin C Serum
I've used this before, but the sample 5ml was too empty for the dropper to even use. I added a bit of water to so it wasn't a complete waste.
Kelly
Verified Email
Glycolic Cleanser
The formula has changed, it used to be amazing, but now it isn't quite as effective. It is still one of the best I have found, but now that they've adjusted the formula I am trying to see if I can find something somewhere else that can match the effectiveness of the original formula.
Response from InstaNatural
Oct 29, 2020
Hi Kelly!
Thank you so much for your feedback!
We are so sorry that you are disappointed in your experience with the Glycolic Cleanser! This product features the same great formula with the only difference being that we improved the aroma based on customer feedback.
The good news is that our products are backed by a 100% Satisfaction Guarantee. That means we are more than happy to provide a full refund or a replacement item, hassle-free. Just contact us directly by email with your order details and we’ll be happy to help!
Best,
InstaNatural Customer Care
Kelly I
Verified Buyer
Vitamin C Toner
This is just an amazing product, it helps with pores, fine lines, AND discoloration. Follow with one of their amazing moisturizers and you will absolutely love this product.
Qushandia H
Verified Buyer
Vitamin C Serum Duo Bundle
Absolutely love this serum! I will be forever using this, as long as they’re making it!
Ashley M
Verified Buyer
5ML Mini Triple Strength Vitamin C Serum
Love it!! I could really tell a difference with my skin.
Aria Morgan
Verified Buyer
Dark Spot Corrector
This product did not work for me. It made my skin and dark spots more sensitive. (I'm guessing that I am sensitive to Glycolic Acid.) I really LOVE the Age Defying Skin Clearing Serum so MUCH better.
After writing my review, InstaNatural kindly offered to replace or refund any product at any time. I love their customer service. Thank you!
After writing my review, InstaNatural kindly offered to replace or refund any product at any time. I love their customer service. Thank you!
Response from InstaNatural
Oct 27, 2020
Hi Aria!
Thank you so much for your feedback!
We are so sorry that you experienced an adverse reaction to our Dark Spot Corrector!
Although our products are natural and safe for use, the effect of the product is highly contingent upon skin type and we recognize that some products will work better than others for some people.
The good news is that our products are backed by a 100% Satisfaction Guarantee. That means we are more than happy to provide a full refund or a replacement item, hassle-free. Just contact us directly by email with your order details and we’ll be happy to help!
Best,
InstaNatural Customer Care
Lee A
Verified Buyer
Exfoliating Glycolic Mask
While I have only used this mask a few times, I like it. It leaves my face so soft. I follow up with the peel, then moisturizer.
Sherry A
Verified Buyer
Hyaluronic Acid Serum 85%
I love it
Michelle
Verified Email
Glycolic Acid Cream
I don't like how it smells, seems just okay.
Response from InstaNatural
Oct 27, 2020
Hi Michelle!
Thank you so much for your feedback!
We are so sorry that you are dissatisfied with the scent of our Glycolic Acid Cream! We work hard to ensure that our products are free of any synthetic dyes and fragrances, but we understand that sometimes the natural scent from the ingredients may disagree with some.
The good news is that our products are backed by a 100% Satisfaction Guarantee. That means we are more than happy to provide a full refund or a replacement item, hassle-free. Just contact us directly by email with your order details and we’ll be happy to help!
Best,
InstaNatural Customer Care
Roberta A
Verified Buyer
Glycolic Acid Cream
This has really smoothed out my face. It smells great too!
DeBoles S
Verified Buyer
5ML Mini Skin Clearing Serum
Unfortunately, I received an empty sample of the serum, unable to write a review.
Response from InstaNatural
Oct 27, 2020
Hi DeBoles!
Thank you so much for your feedback!
I’m so sorry to hear that the sample of Age-Defying & Skin Clearing that you received arrived empty and we definitely want to help!
The good news is that our products are backed by a 100% Satisfaction Guarantee. That means we are more than happy to provide a full refund or a replacement item, hassle-free. Just contact us directly by email with your order details and we’ll be happy to help!
Best,
InstaNatural Customer Care
Yelena T
Verified Buyer
Collagen Night Cream
I love it.
Kaitlin H
Verified Buyer
5ML Mini Skin Clearing Serum
I liked this product as a nighttime serum. I will probably buy the full a size size version as my skin seems to like it and it has a pleasant smell.
Vicki R
Verified Email
Firming DMAE Collagen Serum
So far I like this. The bottle was half gone too when I got it and was pretty thick. Seems to work okay tho.
Christine M
Verified Buyer
5ML Mini Triple Strength Vitamin C Serum
Love this product! My friends have noticed my face soften within 1 month of use. Almost like I created my own filter!
Christine M
Verified Buyer
2.5% Retinol Bakuchiol Serum
Love this product! Friends have noticed a difference in my face within 1 month of use.
Suzy J
Verified Buyer
5ML Mini Triple Strength Vitamin C Serum
Love it...
Vicki C
Verified Buyer
MultiVitamin C Serum
Amazing product!!
Brooke E
Verified Buyer
Zinc Vitamin C Serum
I have been using this serum for slightly over one month. Have been through one bottle and already ordered another. I have noticed a significant decrease in how oily my skin gets throughout the day when using this. I would definitely recommend this serum for anyone dealing with excess oil and breakouts. Instanatural is the only brand of facial products that I now use. They have been a miracle for my skin.
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