Laybrook Health & Medical
4.7 From 1 to 5
466 Reviews
Overall Ratings
5 Stars
386
4 Stars
51
3 Stars
11
2 Stars
9
1 Star
9
Reviews 466
Recommend 9 / 10
TrustScore 9.49 / 10
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Jul 17, 2024
Verified Buyer
I recently had a bed made to my requirements by Laybrook and I am a completely satisfied customer. At every stage my questions and needs [I am disabled] were met with a cheerful and professional response. My bed is very comfortable indeed, the electrical raising and lowering is quiet and gentle, the bed is solidly made and has a reliable 'feel' about it.
Really good value for money incidentally.
The delivery was perfectly executed with great care taken with my property by an excellent team who worked to create a perfectly assembled product. Everyone with whom I interacted with at Laybrook was an excellent ambassador for the company. I could not be happier and my nights are as comfortable as I could possibly wish.
Jun 30, 2024
Verified Buyer
Telephone conversations between my daughter, myself and the Laybrook team worked very well.
We are confident that we have the best combination of variations for our needs.
Jun 26, 2024
Verified Buyer
From the first phone call to thanking and saying goodbye to James and his No2 the service was absolutely excellent...professional, efficient. everything on time and according to plan.. Delighted with the bed and the service. I would highly recommend this company to anyone who is looking to buy. thank you.
Jun 14, 2024
Verified Buyer
Excellent specialist advice when choosing . Delivered with in timeframe . Excellent delivery and assembly
Jun 14, 2024
Verified Buyer
I only wanted to purchase non-standard memory foam mattresses for my existing electrically operated bed. I rang up to see if they sold a mattress to suit my needs. They were very helpful and courteous and advised me that they were able to supply the mattresses. The delivery was quick the drivers very helpful and respected our property.. I would have no hesitation in recommending this company.
May 07, 2024
I would like to thank you and your team for the fantastic job you did for my son who is in assisted living. You went above and beyond to make sure his new electric bed was installed and up and running. The carers were very impressed your company . A great help as was a early delivery so they needed help dismantling his old bed. Thank you again
Feb 19, 2024
Verified Buyer
We can wholeheartedly recommend this wonderful company thank you
For everything, especially to your delivery and installation lads! They went above and beyond for us and we greatly appreciated them , bless you and thank you so much
Dec 20, 2023
Verified Buyer
Made the purchase of a profile bed for our daughter an easy process with helpful staff steering us through the requirements and a good delivery service which was prompt and set the bed up with no problems. Would definitely recommend
Dec 14, 2023
Verified Buyer
Excellent sales, walking me through the whole process and all the possible options. Delivery and assembly was effortless. Would highly recommend.
Nov 04, 2023
Verified Buyer
The riser recliner bed has made a big difference to my husband's in being able to get out of bed, especially at night, when his Parkinson's mobility is worse.
Nov 01, 2023
Verified Buyer
You texting me saying I bought something from you but I have not bought any thing from you well you STOP asking me to rating you but i can't now STOP IT i've tried to oped out utterly you still keep texting me now stop this SHIT..
Oct 30, 2023
Ordered the Richmond extra long adjustable bed. The bed arrived with the wrong base and as a consequence the bed collapsed on us. The fitters did not know what to do. The base was damaged. They did sort out a new base and surround for us. They mentioned compensation but we have not heard anything from them
Oct 23, 2023
Verified Buyer
First rate product - first rate company -first rate service . What more can I say ?
Oct 19, 2023
Verified Buyer
all good
Oct 18, 2023
Verified Buyer
Very helpful when ordering.Delivery man phoning before hand to let know when he was going to be here. He was cheerful and efficient.
Oct 18, 2023
Verified Buyer
Lovely bed
Oct 18, 2023
Verified Buyer
This company are good and the staff are very friendly and helpful
Oct 17, 2023
Verified Buyer
I am very pleased with my new electronically adjustable bed. I can easily make adjustments to get a comfortable nights sleep.

As I suffer from Obstructive Sleep Apnoea (OSA) it would normally be difficult to find a suitable sleep position throughout the night. With my new bed, I can not only easily find the comfortable position to fall asleep, but also adjust it through the night with very little conscious effort.
Oct 13, 2023
Verified Buyer
Very happy with my new bed very comfortable
Oct 13, 2023
Verified Buyer
Excellent advise provided and ordered by phone after studying the brochure. Happy with delivery and product was given 2x medium firm mattresses in error but happy that both were suitable
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