471
Reviews
Reviews
471
Recommend
9 / 10
TrustScore
9.49 / 10
Barbara Stanbridge
Excellent service from start to finish.
Laybrook’s explained the products and the process from the outset and the support from everyone I dealt with along the way was second to none.
Unfortunately in my case, and with all their support, the bed was not suitable for my needs, however they were true to their word and as per their returns policy, the bed was collected and the refund processed within the timescales given.
It is very refreshing to deal with such a trustworthy company.
Laybrook’s explained the products and the process from the outset and the support from everyone I dealt with along the way was second to none.
Unfortunately in my case, and with all their support, the bed was not suitable for my needs, however they were true to their word and as per their returns policy, the bed was collected and the refund processed within the timescales given.
It is very refreshing to deal with such a trustworthy company.
Jill Mckechnie
To start with a WOW what a bed I received it's amazing the difference of quality in the bed you provided to another well known company. The bed is exactly as described firm but so comfortable. Honestly see the relief that I'm safe again in my bed. My family can also sleep soundly again as they know I won't be falling out the bed during the night. From start to finish the customer service was excellent so thank you kindly for the service you provided
Ken Samson
Very helpful from the word go! Having briefly explained what I was looking for they then helped me reach a decision on the correct bed and mattress
to suit my needs.
Communication was very good and prompt with agreement on delivery. This went very smoothly Lee and Dave putting it all together taking us through different aspects of the bed and making sure we were happy with it.
to suit my needs.
Communication was very good and prompt with agreement on delivery. This went very smoothly Lee and Dave putting it all together taking us through different aspects of the bed and making sure we were happy with it.
ALISTAIR GRANT
I can only say THANK YOU for the first decent night's sleep in months!
Mr Cuttell
Verified Buyer
I really found your company very helpful. I shouldn’t name names but when my wife was not entirely comfortable with her new bed Priscilla came to our fescue and we were soon sorted.
Thank you all
Thank you all
Mr Smalley
Verified Buyer
I recently had a bed made to my requirements by Laybrook and I am a completely satisfied customer. At every stage my questions and needs [I am disabled] were met with a cheerful and professional response. My bed is very comfortable indeed, the electrical raising and lowering is quiet and gentle, the bed is solidly made and has a reliable 'feel' about it.
Really good value for money incidentally.
The delivery was perfectly executed with great care taken with my property by an excellent team who worked to create a perfectly assembled product. Everyone with whom I interacted with at Laybrook was an excellent ambassador for the company. I could not be happier and my nights are as comfortable as I could possibly wish.
Really good value for money incidentally.
The delivery was perfectly executed with great care taken with my property by an excellent team who worked to create a perfectly assembled product. Everyone with whom I interacted with at Laybrook was an excellent ambassador for the company. I could not be happier and my nights are as comfortable as I could possibly wish.
Elizabeth Moughton
Verified Buyer
Telephone conversations between my daughter, myself and the Laybrook team worked very well.
We are confident that we have the best combination of variations for our needs.
We are confident that we have the best combination of variations for our needs.
Mrs M Russell-Fish
Verified Buyer
From the first phone call to thanking and saying goodbye to James and his No2 the service was absolutely excellent...professional, efficient. everything on time and according to plan.. Delighted with the bed and the service. I would highly recommend this company to anyone who is looking to buy. thank you.
Mr & Mrs G Smith
Verified Buyer
Excellent specialist advice when choosing . Delivered with in timeframe . Excellent delivery and assembly
Mr & Mrs Evans
Verified Buyer
I only wanted to purchase non-standard memory foam mattresses for my existing electrically operated bed. I rang up to see if they sold a mattress to suit my needs. They were very helpful and courteous and advised me that they were able to supply the mattresses. The delivery was quick the drivers very helpful and respected our property.. I would have no hesitation in recommending this company.
Caroline Southern
I would like to thank you and your team for the fantastic job you did for my son who is in assisted living. You went above and beyond to make sure his new electric bed was installed and up and running. The carers were very impressed your company . A great help as was a early delivery so they needed help dismantling his old bed. Thank you again
Mrs Wendy Ellis
Verified Buyer
We can wholeheartedly recommend this wonderful company thank you
For everything, especially to your delivery and installation lads! They went above and beyond for us and we greatly appreciated them , bless you and thank you so much
For everything, especially to your delivery and installation lads! They went above and beyond for us and we greatly appreciated them , bless you and thank you so much
Miss Lake
Verified Buyer
Made the purchase of a profile bed for our daughter an easy process with helpful staff steering us through the requirements and a good delivery service which was prompt and set the bed up with no problems. Would definitely recommend
Mr D Rees
Verified Buyer
Excellent sales, walking me through the whole process and all the possible options. Delivery and assembly was effortless. Would highly recommend.
Mr Morris
Verified Buyer
The riser recliner bed has made a big difference to my husband's in being able to get out of bed, especially at night, when his Parkinson's mobility is worse.
Mr Tim Moon
Verified Buyer
You texting me saying I bought something from you but I have not bought any thing from you well you STOP asking me to rating you but i can't now STOP IT i've tried to oped out utterly you still keep texting me now stop this SHIT..
John dale
Ordered the Richmond extra long adjustable bed. The bed arrived with the wrong base and as a consequence the bed collapsed on us. The fitters did not know what to do. The base was damaged. They did sort out a new base and surround for us. They mentioned compensation but we have not heard anything from them
Mr & Mrs Hall
Verified Buyer
First rate product - first rate company -first rate service . What more can I say ?
Mr Harvey
Verified Buyer
all good
Mr R Ward
Verified Buyer
Very helpful when ordering.Delivery man phoning before hand to let know when he was going to be here. He was cheerful and efficient.
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
