60
Reviews
Reviews
60
Recommend
8 / 10
TrustScore
8.6 / 10
Ongezwa Mondli
Verified Buyer
The service is excellent!
Mariette Taljard
Verified Buyer
Very quick and sufficient response. However, a follow up question on the same subject was not answered at all.
Response from Lexum
Nov 15, 2017
Dear Mariette, Thank you for using Lexum! We appreciate your feedback. Regrettably, we cannot trace any evidence of the follow-up questions added to your original post. We would appreciate if you'd get back to us via feedback form (https://www.lexum.co.za/feedback/) and describe how you did post your follow up questions so we can check it. All the best and hope to see you again on Lexum!
Natasha Maraj
Verified Buyer
Thank you for the free advise. I followed the advice that was shared with me, and currently seeking legal representation.
Response from Lexum
Nov 15, 2017
Dear Natasha, thank you for using Lexum! We're wishing you all the best in solving your issue. Please come back to Lexum if you any further legal assistance.
David Hagerman
Verified Buyer
Wasn't a help at all
Response from Lexum
Nov 15, 2017
Dear David, thank you for using Lexum. We're sorry we couldn't assist you the way you expected. However, please note that you are allowed to ask follow-up questions and clarifications on your questions if any. If your problem is still actual you are welcome to post your question again. Regards, Lexum.
Trish Heeralall
Verified Buyer
The advice went well , yet with out a lawyer this company is still using my face to promote their business and I can't seem to make them stop .
Marianne Fouche
Verified Buyer
Thanks for the quick response.
Donovan Murray
Verified Buyer
Didnt quiet answer the question .
Response from Lexum
Nov 15, 2017
Dear Donovan, thank you for using Lexum. Please note that you are allowed to ask follow-up questions and clarifications on your questions if any. Regards, Lexum.
Zweli Rangaka
Verified Buyer
Fantastic and educational
Thapelo Mahlangu
Verified Buyer
hi
Thank you, yes the respond I got was very help. I contacted Wesbank and they asked me to email the my late brother's certified ID, death certificate and executor of estate letter.
Thank you, yes the respond I got was very help. I contacted Wesbank and they asked me to email the my late brother's certified ID, death certificate and executor of estate letter.
Response from Lexum
Nov 15, 2017
Hi Thapelo! Thank you for using Lexum. We're wishing you all the best in solving your issue. Please get back to Lexum if you need any further legal assistance.
JOHAN KRITZINGER
Verified Buyer
I am very surprised in the quick replies and information you gave me in answering both my questions by using your FREE service.
Charisse Thomson
Verified Buyer
I feel my question was not read correctly.
Response from Lexum
Nov 05, 2017
Dear Ms. Charisse, thank you for using Lexum. We're sorry we didn't deliver the result you expected. However, every customer on Lexum is allowed to ask unlimited follow-up questions and clarifications on the legal problem until it is solved. If you feel like asking any follow-ups then we can reopen your question and the legal expert will be happy to assist you. Please contact us via feedback form (https://www.lexum.co.za/feedback/) and indicate that you are willing to reopen the question and ask follow-ups. Best regards, Lexum Website Administrator.
Deon Steyn
Verified Buyer
Very quick prompt response thanks
Thess Jonker
Verified Buyer
Did not get a answer for my question
Response from Lexum
Oct 18, 2017
Good day! Thank you for using Lexum! We're sorry to know that we could not assist you this time. However, please note that you can do follow-ups and clarifications using the comments on the website. We have checked and see that there is an answer from our expert to your question. We assume that if there are no follow-ups or comments then the answer is clear and satisfactory. However, Lexum guarantees a detailed answer for Premium questions. You may try to add follow-up questions or clarifications on your original post or you can go for Premium and get a guaranteed detailed answer from a verified legal practitioner. Have a good day!
Charlie Joubert
Verified Buyer
Really appreciate the quick response, and guidance.Regards
Response from Lexum
Oct 18, 2017
Hello, Charlie! Thank you for using Lexum! We're glad to know we could help you! If you have any suggestions or feedback for us you can always let us know here: https://www.lexum.co.za/feedback/. Have a good day!
Charne Hooper
Verified Buyer
Your service and support is amazing I had someone contact back almost immediately. You are amazing. I received help with my situation and learned true employee law that I never even knew existed previously. Thank you so much
Response from Lexum
Oct 13, 2017
Hello, Charne! Thank you so much for your review! We are pleased to know that we helped you and hope to see you among our customers again. Please, spread the word about Lexum among your friends and let them get quality legal advice online too. Have a great day!
Razia Van Doorsen
Verified Buyer
Did not answer my question. I want to revert to my birth name not my maiden name.
Response from Lexum
Oct 13, 2017
Dear Razia, thank you for using Lexum. We are very sorry to hear that you are disappointed with our service. We will do what we can to make it better in future. However, please note that you can do follow-ups and clarifications using the comments on the website. We assume that if there are no follow-ups or comments then the answer is clear and satisfactory. Please note, that your question is also free which means that there is no liability on providing the answer or ensuring its quality. Our legal expert tried to assist you to the best extent he could given the input you provided in your question. We suggest you ask your question again with more detail. If you need a very comprehensive and detailed answer from the lawyer you may consider a Premium option when asking your question.
Lungile Mnukwa
Verified Buyer
Thanks for the answer and the referral.
Sheries Alberts
Verified Buyer
It's really great
Marcel Morgan
Verified Buyer
Good day,
I only received one comment on my question/post. However it was very helpful and no other comments where required. Great service and a very helpful platform.
Many Thanks
I only received one comment on my question/post. However it was very helpful and no other comments where required. Great service and a very helpful platform.
Many Thanks
Response from Lexum
Oct 11, 2017
Dear Marcel, thank for your warm review! We are glad that we could help you. However, since you have rated Lexum only 4 out of 5 we would love to know if there is anything else we can do to make Lexum even better. Please, feel free to share any feedback with us at https://www.lexum.co.za/feedback/
Amanda Laubscher Holtzhausen
Verified Buyer
Thanks for the help, I would like an attorney to assist me with scrutinizing some documents that I've drafted to ensure my submissions are in the correct format as I am representing myself at the magistrates court.
Response from Lexum
Sep 26, 2017
Dear Amanda, document review will be available on Lexum as a paid option very soon. At the moment you can create a new paid (premium) question and specify a link to your document (e.g. from Google Drive or any other service). The lawyer will review it. This question will be private and no one will be able to see your document or your conversation with a lawyer. Have a great day!
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