277
Reviews
Reviews
277
Recommend
8 / 10
TrustScore
8.69 / 10
Guest
Verified Buyer
the press seal breaks on the first use so I have to use a long clip to seal the bag. Hope it can be improved. Flavor is fantastic, and I will definitely come back to try more flavors.
Response from LushProtein
Oct 13, 2017
Thanks for your feedback! Yes noted on the sealer issue - we are in the midst of changing our packaging supplier and stress testing our existing stock. Great to hear your enjoying the flavours.
Shankar Laxminarayan
Verified Buyer
Love the products, they taste great and of superior quality. Delivery was efficient too!
Mohd Farhan Mohd Zulkipli
Verified Buyer
Delivery service before this was just fine and clear but now its such a disappointment to me. Don't put your company in shame. Your product so far I've tried is good. So please get over this problem.
Response from LushProtein
Oct 13, 2017
Hi Farhan - thanks for your feedback and we apologise for the shoddy delivery from our courier partner. Its a constant challenge but we are working on this issue - we are dropping courier providers who do not meet our delivery service standards.
Santosh Kumar
Verified Buyer
The whey protein is great however the zip lock does not work after a few days. I had to transfer it to a container. Pls put a better quality lock.
Response from LushProtein
Oct 12, 2017
Hey Santosh - thanks for the feedback and thanks for letting us know about the zip quality. This has been taken note of, we are in the midst of changing packaging suppliers - to address this concern and other issues associated with the packaging.
Albert Ing Hock Wong
Verified Buyer
Awesome! Super easy to shop
BALA MURUGAN CHANDIRAN
Verified Buyer
Fast action in assisting customer.
Nathan Lyon
Verified Buyer
Great quality product, and great responsive service. I have used Vanilla Whey, Endurance Fuel, Creatine, and other products. It comes in a simple easy to store container, it is cheaper than other places, and comes quickly.
Guest
Verified Buyer
Very helpful and responsive to queries on materials shipment. First time using lush protein products would give review after 3 weeks usage
Shane Snijders
Verified Buyer
Initially I was disappointed as the delivery didn’t arrive in the day that I booked . However I must commend the customer service team in the way they repsonded, when I lodged the complaint. Very good!
Douglas Bong
Verified Buyer
Long processing time
Response from LushProtein
Oct 02, 2017
Hey Douglas ! Sorry for the delay - we will be in touch via email.
Guest
Verified Buyer
Good
Guest
Verified Buyer
Fast delivery.
Fab Arm
Verified Buyer
Delivery was a headache. So I got to write to the customer service and I got a reply from Daniel (if it's his real name?).
He showed excellent customer service, recovery, and an unequalled sense of humour.
Now I'm always looking forward to the next issue with LushProtein so I can have a chat with Daniel!
Great job, Danny. Great job.
He showed excellent customer service, recovery, and an unequalled sense of humour.
Now I'm always looking forward to the next issue with LushProtein so I can have a chat with Daniel!
Great job, Danny. Great job.
Response from LushProtein
Sep 26, 2017
Thanks for the review Fab - we miss you already.
We don't charge for chats but we highly recommend you make very frequent purchases from LushProtein so you can chat with Daniel, hopefully without the delivery woes. Yes, that's his real name, but you may give him any pet name you like.
Guest
Verified Buyer
Good products! But Malaysia custom was overreacting, they suspect you were delivering drugs across border. Products had been hold at customs for almost 5 days for checking purpose ????????
Matt Fielder
Verified Buyer
Brilliant products and brilliant service
Guest
Verified Buyer
Love the product for its simplicity. Way to go for the brand and company. However delivery took some kickback due to last mile delivery partner. Nevertheless believe is it a rising star that hits the sweet spot in the industry. Are you guys hiring? ????
Response from LushProtein
Oct 02, 2017
Give us 5 stars and your hired!
https://www.lushprotein.com/careers
YEE GEE TAN
Verified Buyer
Tastes amazing, however can improve on packaging :)
Harvey Ferrer
Verified Buyer
Good customer service support, but slow in delivery as other sites are able to deliver the next day.
Seah Liwei
Verified Buyer
Awesome! Fast delivery, and loving my purchase so far!
Mai Nur Diana Meor Wazir
Verified Buyer
Love the products !
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