4.9
From 1
to 5
Reviews
5020
Recommend
10 / 10
TrustScore
9.9 / 10
William
Verified Buyer
HiFlow 1 Micron Under Sink Inline Water Filter System
Water Filter was excellent and reminder to replace was well timed.
But my water filter is out of stock. and I did not like the many reminders after the first one when my filter is still out of stock.
I would have liked some response to my emails asking when the filter would be available
But my water filter is out of stock. and I did not like the many reminders after the first one when my filter is still out of stock.
I would have liked some response to my emails asking when the filter would be available
Response from My Water Filter
Mar 19, 2019
Hello William,
Thanks for the comment.
William, our apologies for this, the cartridge replacement reminders being sent to our valued customer such as you, is auto-generated by our system based on the cartridge replacement time of each water filtration unit.
We are have been updating our cartridge replacement program messsaging system, hence we would like to apologise if we weren't able to respond to your message.
Also, if a product is out of stock in our website, what you can do is visit the page and you can sign up to get notified when the product is back in stock.
Hope this helps William.
If you have more questions or need assistance, you can contact us at 1800 769 300, send us an email at customerservice@mywaterfilter.com.au or liaise with us over live chat through our website.
My Water Filter is always here if you need.
Cheers,
The Team at My Water Filter
Bronte
Verified Buyer
Sprite High Output Shower Filter
Seems Fine
The shower filter arrived safely and was not difficult to install. We don’t notice a difference in our water but, if the filter is removing chlorine as it says, we are happy.
The shower filter arrived safely and was not difficult to install. We don’t notice a difference in our water but, if the filter is removing chlorine as it says, we are happy.
Response from My Water Filter
Mar 19, 2019
Hello Bronte,
Thanks for the comment.
Bronte, be rest assured that the shower filter that you have is removing or reducing the Chlorine in the water.
The Sprite High Output Shower Filter, is a USA made filter with a patented Chlorgon media, which converts free Chlorine and some combined Chlorines to a harmless Chloride salt.
The converted Chloride salt is too large to be absorbed by the skin and it is then carried harmlessly through the water supply and down the drain.
Hope this helps Bronte.
If you have more questions or need assistance, you can contact us at 1800 769 300, send us an email at customerservice@mywaterfilter.com.au or liaise with us over live chat through our website.
My Water Filter is always here if you need.
Cheers,
The Team at My Water Filter
Tracy
Verified Buyer
Ecosoft Hard Water Shower Conditioner
Bought this product about a year ago and would highly recommend, we have harsh bore water and my skin would feel like it was burning sometimes under the shower, easy to install and a great alternative to the many expensive filtration systems you can buy, definitely softened the water and no problems with having a shower anymore, still going strong, cheers
Janice
Verified Buyer
My Water Filter RO 4000 Benchtop Reverse Osmosis Water Filter System
I have been using a 'My Water Filter' product for a couple of years now, and it's working great. The service is also fantastic; you can request reminders for when filters need to be replaced, and they are always willing to help with any questions.
Wendy
Verified Buyer
Sprite Hose Shower Filter - Chrome
I have had 80% of my body covered in 3 different rashes over a 15 month period. Although the shower filter hasn’t gotten to the source of my problem, it took the itchy feeling away immediately, thrilled with the product, thanks Wendy
Andre
Verified Buyer
UV Guard UV Lamp 11040 4 Pins 40 Watt - 843mm to suit SLT40
Great service and easy to re-order when parts needed
Keith
Verified Buyer
MWF 10" x 4.5" Single Stage Sediment Removal Big Blue Water Filter System
No problem with this filter housing. It does what it's spposed to do.
Karen
Verified Buyer
Grander Revitalising Board
Our water filter is wonderful. It makes our water taste great and the grander board makes it even better. Very happy with the service too very quick postage on our delivery of filters. Thank you very much
Kosio
Verified Buyer
UV Lamp 11040 4 Pins 40 Watt 840mm
The rubber band holding the wires disintegrated and stuck inside the thimble. Not a major issue but nonetheless annoying.
Response from My Water Filter
Mar 19, 2019
Hello Kosio,
Thanks for letting us know.
Kosio, we would like to extend our apologies to you for the inconvenience that you have experienced regarding the melted o-ring.
It sounds like it is too late now, but if we can assist you with this issue or any other, please do let us know?
It is disappointing to hear you had a issue.
Your satisfaction is what we aim for, hence we want to do the best we can for you and help you out in every way we can.
You can reach us anytime at 1800 769 300, send us an email at customerservice@mywaterfilter.com.au or liaise with us over live chat through our website.
Many thanks again, Kosio.
My Water Filter is always here if you need.
Regards,
The Team at My Water Filter
Mark
Verified Buyer
Triple Stage 10" Under Sink Water Filter System with Ultraviolet Light for Untreated Water
Arrived quickly and intact. Easy to install and has worked perfectly since.
Sam
Verified Buyer
MWF 20" x 4.5" Triple Big Blue Whole House Water Filtration System Complete With Hard Water Protection & Kineti
The triple big blue filters are fantastic. My water tastes amazing. Although we still have hard water it is better than before. The calcium stains wipe off easily now and the soap lathers up twice as much in the shower. If this system removed flouride also i would have given it a 5 star rating
Response from My Water Filter
Mar 07, 2019
Hello Sam, Thanks for your comment. Sam, we are very glad to hear that the water filter system is working great for you. With regards to the Calcium stains, although it is still present in the water, since it has been treated by passing through the Limetron Descaler, you are very correct, it will wipe off easy. You can also check on the video link below on how to clean the Limetron conditioned minerals from your shower glass. www.mywaterfilter.com.au/how-to-clean-the-limetron-conditioned-minerals-from-your-shower-glass In line with the Fluoride removal for the entire house, we are still trying our very best to search one that can do this without affecting the flow rate of the main water supply to homes. As soon as we can find one, be rest assured that we shall inform you about the product. Until then, we will still search diligently. Again our thanks Sam. If you require assistance, just message us anytime. My Water Filter is always here if you need. Cheers, The Team at My Water Filter
Noleen
Verified Buyer
ULTRAPURE 0.5 Micron Ceramic Stainless Steel Benchtop Gravity Water Filter
I live in a country town where the water is very cloudy to brown in colour. It also doesn’t taste very nice.
Since I bought my gravitational filter my water is crystal clear and tastes like water should. Due to the low quality of my local water I have to clean the ceramic stone regularly as the brown water covers it but this is so easy due to the design of my system.
Since I bought my gravitational filter my water is crystal clear and tastes like water should. Due to the low quality of my local water I have to clean the ceramic stone regularly as the brown water covers it but this is so easy due to the design of my system.
Sean
Verified Buyer
Doulton Ultracarb 0.5 Micron 10" Twin Benchtop City Water Filter with Fluoride Removal
I send my sincerest apologies for not saying anything, because this water filter is undoubtedly the best I have found in this country thus far. Rod and his team are a blessing for us people who are very conscious of our water quality. To Rod and his team, keep on working at it because we need people like you help raise awareness on the importance of clean water.
Anthony
Verified Buyer
MWF 10" x 4.5" Triple Big Blue Whole House Water Filter System Complete with Hard Water Conditioner
I have found that the product we ordered from you has fulfilled our our expectations and we are very happy with it.
Lubisa
Verified Buyer
MWF 20" x 4.5" Triple Big Blue Whole House Water Filter System Complete with Hard Water Conditioner
Excellent filtration. Beautiful soft water from your shower to your dishwasher. We love it....
Joseph G
Verified Buyer
HPF 5 Stage Reverse Osmosis Water Filter System with Alkaliser
Great service and top quality product
John
Verified Buyer
Classic Long Reach Stainless Steel Water Filter Faucet
A truly professional service.
Michael
Verified Buyer
HiFlow 1 Micron Under Sink Inline Water Filter System
Easy to install. Works well. Great tasting water.
Joanne
Verified Buyer
HiFlow 1 Micron Under Sink Inline Water Filter System
Works very well and produces top quality filtered water at high volum.
Grant
Verified Buyer
MWF 20" x 4.5" Triple Big Blue Whole House Water Filter System Complete with Hard Water Conditioner
Product is awesome really recommend anyone in the pilbara use one of these filters
About My Water Filter
At My Water Filter, we believe that everyone deserves access to clean, safe drinking water. With a passion for health and sustainability, we offer a wide range of high-quality water filtration systems designed to meet the needs of every household and lifestyle.
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
Visit Website
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
My Water Filter is a Verified Merchant
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