324
Reviews
Reviews
324
Recommend
10 / 10
TrustScore
9.9 / 10
Customer
Verified Buyer
The entire process went smoothly. Rick came to my house to give me the estimate and he explained my options thoroughly. The two men who replaced the fence were professional and friendly, worked quickly, and did not destroy any of my flowers which I greatly appreciated.
Customer
Verified Buyer
They showed up on time and did the job.
Customer
Verified Buyer
They put up a privacy fence in the rear of our yard. They also put in a driveway gate.
Customer
Verified Buyer
They did a wonderful job. I had one problem concerning the gate and they came back and fixed it at no charge.
Customer
Verified Buyer
They were very professional. Their quote was lower than other companies. They were able to put the fence up within a couple of weeks in the middle of spring! I was impressed with the speed and quality of the build. Having watched my neighbor hire a handyman to build a similar wood fence for them (they had to take the boards down 3 times!) I have a greater appreciation for the superb job that NEO Fence did.
Customer
Verified Buyer
I was amazed at how quickly they worked and that they cleaned up after themselves. Also left us other boards in case there is a problem with any of the boards they put up. Plan to hire them next year to repair back gates.
Customer
Verified Buyer
He was very thorough in his estimate. He brought samples and everything. He was very professional, and if I hadn't already gotten a lower bid I would have gone with them.
Customer
Verified Buyer
RON AND FRED WERE AN EXCELLENT WORK TEAM. FAST, FRIENDLY AND VERY WORKMANLIKE IN THEIR BUSINESS. DID AN EXCELLENT, HIGH QUALITY JOB. THIS WAS A VERY GOOD PRICE FOR THIS FENCING JOB.
Customer
Verified Buyer
ASK FOR PICTURE OF GATE BEFORE ORDERING - I was told I would get a shadowbox gate to match my existing fence except the horizontal bars would be metal, and what actually showed up looked like a chain link gate frame with wood boards on either side. Not awful, but not what I was expecting. They would not change it as it was custom welded, and I did not push the issue as I should have asked for a picture first. The gate is extremely sturdy. Salesman and crew supervisor I spoke with on phone were very polite and responsive, delivered gate earlier than originally promised when I told them I needed it earlier for a cookout we had. Installation crew polite but seemed like some might be summer only employees without much experience.
Customer
Verified Buyer
THEY INSTALLED A WOOD FENCE ON HALF OF OUR YARD. THEY WERE PROMPT WITH APPOINTMENTS, REASONABLY PRICED, PROFESSIONAL, & DID QUICK, QUALITY WORK. THEY LEFT BEHIND DIRT WHERE THEY DUG THE POST HOLES WHICH WAS DISAPPOINTING, BUT AFTER ASKING THEM ABOUT IT THEY SAID THAT THEY COULDN'T TAKE IT WITH THEM (FOR SOME REASON...). NOT HORRIBLE, BUT IT WOULD'VE BEEN BETTER IF THEY SET OUR EXPECTATION AHEAD OF TIME THAT WE WOULD HAVE A LOT OF SHOVELING/WHEELBARROW WORK TO DO AFTER IT WAS DONE.
Customer
Verified Buyer
THEY HAD INSTALLED A FENCE AT MY PREVIOUS HOME. THEY WERE NOT PUSHY AND I HIRED THEM TO BUILD THIS FENCE. THE OWNER HELPED ME EVERY STEP OF THE WAY. THEY WERE VERY RESPONSIVE AND PROFESSIONAL. I DIDN'T EVEN GET A SECOND ESTIMATE FOR THIS FENCE.
Customer
Verified Buyer
THE SERVICE AND QUALITY OF THIS COMPANY'S WORK IS EXCELLENT. I DEALT WITH RICK BERNARDO WHO RESPONDED PROMPTLY TO MY REQUEST FOR AN ESTIMATE. HE COMPLETED THE WORK WITHIN TWO WEEKS OF MY AGREEING TO THE ESTIMATE AND DID SO IN JANUARY WHEN IT WAS EXTREMELY COLD AND JUST AFTER WE HAD A HUGE SNOWSTORM. THE GATES LOOK GREAT AND ARE AN IMMENSE IMPROVEMENT OVER THE OLD RUSTED, BROKEN GATES.
Customer
Verified Buyer
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Customer
Verified Buyer
IT WAS A SMALL JOB. THEY DID A VERY NICE JOB. EVERYTHING I WAS TOLD BY THE COMPANY WAS TRUE.
Customer
Verified Buyer
COURTEOUS, BUT NEEDS A PERSON TO ANSWER PHONES IN THEIR OFFICE.
Customer
Verified Buyer
.
Customer
Verified Buyer
THE OWNER CAME OUT..I COULDNT HAVE ASKED FOR A NICER PERSON...OR A NICER JOB.
Customer
Verified Buyer
I AM VERY PLEASED WITH THE QUALITY OF MY FENCE. HOWEVER, I DID EXPERIENCE SOME MISCOMMUNICATION WITH THE COMPANY. I WOULD RECOMMEND DOUBLE CHECKING ALL ARRANGEMENTS TO AVOID THESE PROBLEMS.
Customer
Verified Buyer
ALL WORKMEN CAME ON THE DAYS AND TIMES WHEN THEY WERE SCHEDULED. WE HAVE A VERY HILLY, WOODED PROPERTY. THIS WAS NOT AN EASY JOB. THE INSTALLERS WERE GREAT. THEY ANSWERED ALL QUESTIONS AND EXPLAINED EVERYTHING. THEY EVEN STAYED UNRUFFLED BY OUR VERY RUDE NEIGHBOR.
Customer
Verified Buyer
ALTHOUGH THE PROJECT WAS A LITTLE MORE EXPENSIVE THAN WE ANTICIPATED, THE QUALITY WAS OUTSTANDING AND THEY BUILT THE FENCE AND DECK IN THREE WORKING DAYS.
About Northeast Ohio Fence & Deck
We here at Northeast Ohio Fence take pride in our courteous and professional service. Our in-house staff provides broad expertise in custom fence and deck building. We can fabricate any kind of fence or deck using our designs or yours. We are proud of our reputation in the fence and deck industry and work real hard to service our customers to maintain it.
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Northeast Ohio Fence & Deck is a Verified Merchant
Questions? Contact Us
contact@neofence.com
216-518-7444
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