3697
Reviews
Reviews
3697
Recommend
10 / 10
TrustScore
9.49 / 10
Patricia Beasley
Verified Buyer
Excellent, virtually seamless process which lowered my payment /apr. Kelli Rushing was very helpful in getting it done!
MARILYN STREET
Verified Buyer
My experience with OpenRoad Lending was wonderful and quick. My application took only about a week and my representative name Rachel was so pleasant and patient with me getting my information back to her. She returns your call and text messages in a timely matter and listens to your questions and concerns. On top of the great customer service I received I also had a chance to save a lot of money my new APR was lower than before on my auto finance loan. I would highly recommend Open Road Lending to my family and friends.
GLORIA CLARK
Verified Buyer
Lillian was very knowledgeable about the services she provided and made this transition very smoothly executed. I would refer my friends and family to share this same experience and request Lillian as their representative. I strive for individuals to give at least great Customer Service and I will truly say she met my expectations and went above and beyond. Outstanding and remarkable level of service . Thank you kindly!
Charles Greenfield
Verified Buyer
At first I thought this was a scam. It wasn't OpenRoad is the most professional company I've ever dealt with. They saved me over $100/month on my payments (which will now go in my savings). They are so far ahead of any other company's customer service it's mind boggling. Never had to wait on hold, every single person who answered my call was sincerely upbeat and knowledgeable. I could go on and on about the excellence of this company. If you're wondering whether you should commit, there is no better company to deal with. This is the best write up I've ever given. Thank you OpenRoad!
Response from OpenRoad Lending
Nov 20, 2017
Hey Charles, thanks for the awesome review! I am so glad you had a great experience and I will share your comments with our team. Enjoy those savings and have a great Thanksgiving! Sincerely, the OpenRoad Auto Loan Savings Team.
ISMAEL VALE
Verified Buyer
Openroad is an amazing company, the process was flawless. Thank you, great job.
JAMES LEWIS
Verified Buyer
Very easy process and more importantly saved me over $ 100 a month
ROGER SCOTT
Verified Buyer
Very satisfied with all your staff excellent to work with thanks again I will highly recommend you to everyone
Otoniel Rivera
Verified Buyer
Overall I had a great experience with openroadlending. The process was fast and easy, and the staff was very knowledgeable and helpful. I trust openroad and hope to use them in the future.
ANDREW LUNDBOM
Verified Buyer
Simple and fast
TAMMY HOFHINE
Verified Buyer
Friendly and fast
hector Nava
Verified Buyer
I want to thank you for being fast, not asking for more information then what you need, very polite professional , thank you, May Jehovah the God of the heavens and the Earth bless you all.
Janet VandenDries
Verified Buyer
I would recommend you to friends and family... working with OpenRoad Lending was so very easy and stress free!
Customer Service ~10 plus!
Thank you for putting me in a more affordable load.
Janet VandenDries
Customer Service ~10 plus!
Thank you for putting me in a more affordable load.
Janet VandenDries
Jill Weisbeker
Verified Buyer
OpenRoad Lending was so easy to deal with. No hassle with endless paperwork. I was paying nearly 20% in finance charges on my car loan and was able to refinance at 7.95% - what a savings! Not only that, but I was able to shorten my loan by 8 months! I would be sure to use them again or be happy to refer family and friends to use them.
Thank you, OpenRoad Lending!
Thank you, OpenRoad Lending!
Mary Culbertson
Verified Buyer
A bit of a "bait and switch" but also an honest mistake that was explained to me. I received paperwork that I should not have but human error is part of life.
Response from OpenRoad Lending
Nov 15, 2017
Hi Mary and thank you for your response. I'm sorry for the error on our part but am glad that we were able to get your refinance done and lower your payment! We do work hard to learn from our mistakes and will do so from this experience. Thanks again for your business, we appreciate it!
RICHARD ALTHOUSE
Verified Buyer
first of all i want to thank you for helping me through out the process..i just got a letter for my refinance...lower monthly payment and lower rate..it's really worth spending time working with openroad lending because they care and won't leave you till the end of the process...thank you !!! may you continiue helping more people who are struggling to pay high interest rate car payment!!
Clay Crooks
Verified Buyer
Shekita has been fantastic! Very helpful, very thorough, and very informative. Any question I had she answered, if not imidiately, she would call me back when she found out the answer. Look forward to working with you all!
WILLIAM KELLIN
Verified Buyer
Thanks to everybody who helped me at openroad, I will do business with you in the future.. thanks!
OSCAR PEREZ
Verified Buyer
Professional service from the very beginning to the end. Great place to work with!!!
Flavio Olmos Jr
Verified Buyer
I had a good experience with openroadlending. The staff was friendly and helpful.
ALLISON VALVIS
Verified Buyer
The loan process was easy to go through with great communication during the process.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
Visit Website
- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
OpenRoad Lending is a Verified Merchant
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