3697
Reviews
Reviews
3697
Recommend
10 / 10
TrustScore
9.49 / 10
customer
Verified Buyer
J Popelier is excellent and professional. Very helpful and very knowledgeable.
Rita
Verified Buyer
I was given one on one, fast, exceptional service. I highly recommend this company.
customer
Verified Buyer
It was difficult at times to get in contact on the phone with someone they never answered or returned my phone calls. They did respond to my emails
customer Erica
Verified Buyer
My experience was very smooth. I especially liked being able to scan and submit my documents via email. It was also very extremely helpful that I was able to communicate via text with any questions that I had.
Joanna
Verified Buyer
My Refinance agent was outstanding! She made the process so easy and rewarding. There were no hidden fees everything was straight forward. I feel like I truly got in and out and now I'm saving so much money now. I am pleased that she was able to get me with a credit union. She went above and beyond for me. The communication was clear precise and prompt.
customer
Verified Buyer
The loan officer was prompt, polite, answering all questions. Open road found a credit union to refinace with good rate saving lot's of interest. I am now a member of credit union with savings account as well. I recomend Open Road for anyone wanting to refinance.
customer
Verified Buyer
Awesome service
M Smith
Verified Buyer
Very easy and great to work with --- kept us in the loop throughout the process!
customer
Verified Buyer
They were polite and fast and was easy to work with...would work with them again...
Shane Miles
Verified Buyer
Great customer service experience
MW
Verified Buyer
Great service, when you are re establishing yourself, you must be patient with the amount of documents that will be required, however you will have a great outcome.
customer
Verified Buyer
Everything was done on line for convenience, yet there was always someone to talk to when I called. The entire process was quick and painless and was done in just a few days. I would not hesitate to recommend them to anyone looking to refinance their auto loan.
customer DC
Verified Buyer
This was a great, simple and efficient experience! i highly recommend them! Very Professional and courteous! ??
Doug
Verified Buyer
Sometimes a little confusing. Had the holidays to contend with. Slowed things up a bit.
R. D.
Verified Buyer
I had a very pleasant and easy experience with Wendy and she was great every step of the way!
Jacqueline
Verified Buyer
My agent was excellent. She kept in touch with me throughout the process. Completing the paperwork was efficient and easy. They were able to cut my interest rate in half, saving me alot of money over the life of the loan. I would recommend them to family and friends with no hesitation.
customer
Verified Buyer
The service agent was always easy to contact, and quick to reply to emails.
customer
Verified Buyer
Some people should not work with the public.some of the agents in spoke with were very rude. However my direct loan specialist was good
Daniel Lopez
Verified Buyer
Great customer service, I appreciate how patient my representative was with us during the whole process
customer
Verified Buyer
Easy process, questions were answered in a quick manner.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driver’s seat!
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- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- There’s no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
OpenRoad Lending is a Verified Merchant
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