742
Reviews
Reviews
742
Recommend
9 / 10
TrustScore
8.89 / 10
Errick Cohen
Verified Buyer
5 star rating seller service & items !True professionals with great service & products !
Response from PBFY Flexible Packaging
May 28, 2015
Wow, thanks Errick! We're glowing with pride with ear to ear smiles! We love it when our customers recognize our wonderful employees and products. Please do us a favor and KEEP BEING AWESOME!
Shay Miller
Verified Buyer
Just the product I needed!Sure construction- streamlined!!
Response from PBFY Flexible Packaging
May 28, 2015
Thank you Shay! We're so glad to hear that our product(s) worked for you and thank you for the great compliments!
Earl Smith
Verified Buyer
Great organization!Their bags are superb! Not much more I can say. I recommend PBFY Packaging highly.
Response from PBFY Flexible Packaging
May 26, 2015
Thank you so much, Earl! There's not much else we can say, either, except you're a superb customer!
Edwin Simpson
Verified Buyer
Great service and quality products.Our experience with PBFY has been great. They are very responsive and their bags are high quality. The few issues we have had were remedied rapidly to exceed our expectations.
Response from PBFY Flexible Packaging
May 26, 2015
Awesome and honest review Edwin! Thanks for choosing PBFY as your bag supplier and sticking with us. We're grateful to have you as a customer and look forward to a long and prosperous relationship.
Justin
Verified Buyer
Very nice products!!!Thanks for sending me the sample bags we are in the early stages of packaging and will most definitely do our business with these guys!!
Response from PBFY Flexible Packaging
May 18, 2015
Thanks so much, Justin! We're happy to hear you love our bags and we are looking forward to being your partner and supplier for years to come. Don't forget to use the discount we gave you when you requested free samples! Let us know if you need anything else. Thanks again!
Nicole
Verified Buyer
Stand up pouchesI am looking for new packaging for my body scrubs and and body butter. The stand up pouches are a great alternative to jars. I hope to utilize for the Christmas Holiday season. I will keep you posted on they work out.
Response from PBFY Flexible Packaging
May 15, 2015
Thanks Nicole! Good idea planning ahead and preparing now for the holiday season. When you're ready to order, give us a call or conveniently order 24/7 on our website!
Diana
Verified Buyer
Received but not usedI received the order but have not used them yet, thank you
Response from PBFY Flexible Packaging
May 15, 2015
Thank you Diana! Glad you received your order. We'd be happy to volunteer to be taste testers for your beef jerky! Let us know how we can be of any more help to you and your business.
Jaime Moyano
Verified Buyer
Thanks!Very good customer service! Thanks you
Response from PBFY Flexible Packaging
May 12, 2015
Thank you Jaime! The PBFY staff is here to help you in any way we can. We really appreciate you recognizing just how wonderful, friendly and dedicated they are.
Sharon
Verified Buyer
Great options and follow-upI had seen PBFY products before at the CoffeeFest Atlanta trade show but at the time I wasn't thinking ahead far enough. PBFY has done a great job of keeping lines of communication open and sending specific samples so I can make better decisions.
Response from PBFY Flexible Packaging
May 12, 2015
Thank you Sharon! We're so happy to be working with you and we know @magiccoffeetrk is going to be a huge success! Hope to see you at the next CoffeeFest!
Lukas Warden
Verified Buyer
love you guysThanks again for everything. Great price, great product, great customer service and and free shipping over 400. Awesome!
Response from PBFY Flexible Packaging
May 07, 2015
Thanks for the amazing compliments, Lukas! Loyal customers like you make it all worth what we do. Next time we're in Kansas, we'll stop by for an espresso!
Jill
Verified Buyer
1/2 pound tin tie window bakery bags, White and Kraft (Brown)received sample of both tin tie window bakery/coffee bag. I'm excited to say I've order from several companies in the past but these by far are better. They are well made quality item, sturdy, I could find no flaws. Perfect for any business.
Response from PBFY Flexible Packaging
May 06, 2015
Thank you so much, Jill! We're blushing with pride at the PBFY office. :) I'm so happy that you appreciate the quality and craftsmanship that goes into our bags. We're proud to be your supplier and are so glad to be working with you.
Nathalie
Verified Buyer
terrific response to my request!I was impressed by the rapid response to my request. I felt like an important client even if I was only requesting a sample!Received my sample within 5 days. I still have to test my product in the packaging. Thank you for your 5 star service!
Response from PBFY Flexible Packaging
Apr 28, 2015
Thank you Nathalie! You ARE an important client and we are so excited to have you! Our 5 star service will be there when you are ready to order or have any more questions. Looking forward to working with you!
Sherry J
Verified Buyer
Excellent pricing and service!I was searching for bags for my candy & these were just right!
Response from PBFY Flexible Packaging
Apr 22, 2015
Woohoo! Thanks Sherry! We're so happy to hear that you like the bags. Your candy will be nice and cozy inside.
Douglas Gondera
Verified Buyer
quality, price, serviceWe order 4-5 times a year! Always handled professionally
Response from PBFY Flexible Packaging
Apr 17, 2015
Internet high five! Thanks for being a loyal customer, Douglas. We appreciate your business and are very glad to be part of your success!
Frankie
Verified Buyer
Very please with samplesWill be ordering soon
Response from PBFY Flexible Packaging
Apr 10, 2015
Great to hear, Frankie! Don't forget to use the coupon we sent you when you requested samples. That will save you 10% off your first order with us! Looking forward to working with you.
Scott
Verified Buyer
Very easy to deal with, had great selectionI'll definitely buy again from PBFY and recommends them to professional contacts.
Response from PBFY Flexible Packaging
Apr 10, 2015
Thanks Scott! Appreciate you being a customer and recommending us to others.
Kirk
Verified Buyer
Mike has been awesome to work with he explained options and qualitys of bagsMike took the time to suggest options, we are small start up and he treated us like we were a major account, with professional and courteous service.
Response from PBFY Flexible Packaging
Apr 07, 2015
Thanks for the awesome feedback, Kirk! Mike is great with start-ups and he knows that every big business started out small at one point. Let's keep growing yours!
****
Verified Buyer
LousyI ordered packages 2 weeks ago. Not only have I not received them, they haven't even figured out how to charge my credit card for the packages even though I've called back and gave them the numbers again and/or a new card. Frustrating.
Response from PBFY Flexible Packaging
Apr 07, 2015
I apologize for the inconvenience and your frustration. We're looking further into this and will get back to you ASAP.Update: We've been in contact with this customer throughout the day to get this resolved and we were able to process the order and ship it out. Thank you for your patience and cooperation.
JaLeigha
Verified Buyer
Very Fast DeliveryI requested samples and they were all very nice and got here very quickly. Thank you!
Response from PBFY Flexible Packaging
Apr 07, 2015
Thank you JaLeigha! We hope to see you as a customer and let us know if there's anything else you need.
Ryan
Verified Buyer
12 Oz. Kraft BagsFor the most part the 12 Oz. Bags are good. The only problem that I have is that I have come across some issues with the back of the bags being sealed. I have packaged the coffee and sealed the top only to have it spill out of the back of the bags. It is a waste of time and product to have this happen.Update: I received a call from my sales representative within hours of writing this review. They have offered to send me replacement packaging and are working with their quality control to make sure this doesn't happen anymore. Excellent customer service!!!
Response from PBFY Flexible Packaging
Apr 07, 2015
We agree, Ryan! That's not the quality standard we abide by. I'm working with your Account Rep to see what we can do to fix this.Update: Thanks Ryan! We will be sending out replacement bags and really appreciate your patience. Let us know if this ever happens again and we'll take care of it! We hope that you remain a customer for a long time.
About PBFY Flexible Packaging
PBFY Flexible Packaging is a leading, innovative manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, restaurant packaging, pouches, films, custom printed labels and other products. We offer just in time inventory for stock and custom flexible packaging accounts. The markets we serve include industries such as coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet food and more.
WHERE WE DO IT
We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.
Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.
Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.
GLOBAL DISTRIBUTION
For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.
MAJOR BRANDS TRUST PBFY
PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
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WHERE WE DO IT
We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.
Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.
Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.
GLOBAL DISTRIBUTION
For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.
MAJOR BRANDS TRUST PBFY
PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
PBFY Flexible Packaging is a Verified Merchant
Questions? Contact Us
support@pbfy.com
1-877-224-7496
9am - 5pm PST
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