3912
Reviews
Reviews
3912
Recommend
10 / 10
TrustScore
9.9 / 10
Geck
Verified Buyer
The food is good quality and my geckos love it. The shipping is fast and the products are fabulous. Highly recommend PangeaReptile!
Steve W.
Verified Buyer
My 13cyear,son placed an order with my permission. Upon reviewing the order later, I noticed it was done incorrectly. He place the order at about 6am. I immediately tried to contact the store but realized they don't have a, listed phone number. So I went to "contact us" portion of the site and send a request to be contacted by phone. I also filled out a written request to cancel the order and to be contacted by phone. A couple hours later I got an email the order had been cancelled and a refund would be processed. About 2, hours later I got an emai that the order had processed and shipped. I again requested by email to be called... No call ever came. Not happy with the level of customer service I received...
Response from Pangea Reptile LLC
Aug 18, 2018
We do not have anyone making calls until 9:00 AM so we were not able to call the customer at which point he had requested to cancel and refund, so we did that. His shipping label was voided but the ship notification had been sent already. I apologize for the trouble, we do our best to provide fast and curteous service.
Alaska D.
Verified Buyer
i only buy my gecko food from pangea! it made him grow into a strong lizard & im so grateful
edward a.
Verified Buyer
Very easy to work with excellent communication excellent shipping and tracking all around a positive experience!
Viper810508
Verified Buyer
Fast shipping and order arrived perfect thank you
Riverfamily07
Verified Buyer
Very quick shipment and delivery. We were completely satisfied with the hides we received and they were the perfect size. Pangea did great at emailing updates so we knew exactly what was going on and when to expect our order.
Justinsjaaheim
Verified Buyer
I’d been contemplating ordering some Pangea cgd for a while. Pangaea customer service & swift turn around time made it feel like I had picked up my order nearly the same day I ordered it. This was by far the best shipping experience I’ve ever had & I highly recommend Pangea.
Michelle P.
Verified Buyer
Great product. Easy ordering and product came sooner than expected.
Jonathan W.
Verified Buyer
Fast shipping, informative, I’ll definitely buy from Pangea again.
Rizzoj
Verified Buyer
Great, high quality food. Arrived in a very timely manner
JEFF H.
Verified Buyer
Fast frendly service,great food and products
Cassandra
Verified Buyer
I have been ordering things for years on Pangea. They are absolutely amazing! The geckos love their diets and I love the cheap shipping. They package everything so amazingly.
peter b.
Verified Buyer
Always great products and service
Ragjhudson
Verified Buyer
All 3 Rock Ledges I purchased were a "Very Cool" addition to my Bearded Dragon Tank ... Not only do they look really nice, and very natural looking, but my "Dragon LOVES them" as much as I do, and Already is using ALL of them with only a little verbal prompting!!! :) VERY HAPPY with those, and would totally recommend them!!!!! ... In fact, my daughter wants to buy a set of them for his brother/her dragon as well!!! :) Was a little worried whether they would support him or not (He's just over 1 year old) but no problem so far! ;) ... DS 6000 Digital Reptile Scale - Had an issue with the plastic tray being cracked/broken due to damaged packaging (that prbly occurred at factory or warehouse), and one side of packaging looked fine, so could've easily been overlooked by Pangea when they packaged it. Also had a minor communication issue as well, but easily could've been the way I worded things when I contacted them. ... Either way, they were not only extremely quick to get my order to me, but we're equally fast in sending me the replacement tray I requested ... Never had such fast service from Anyone before!!! :) ... Anyway, all in all the scale appears to be a very nice scale for the money I paid for it, and I believe Pangea cares about their costumers, add they have taken care of me very well and made me feel like a valued customer ... So would recommend doing business with them!!! :) ... Thankyou Pangea!!! :)
Racquel M.
Verified Buyer
The product was just as pictured, heavy duty, no issues. I don’t know if the snake will like it yet but that’s up to each individual animal and their personality I guess. Thank you pangea reptile for exceptional service and good prices <3
Dark S.
Verified Buyer
They messed up my order initially, but i emailed customer service and they were polite and prompt about fixing the mix up. Would order from them again
Des A.
Verified Buyer
Years ago I was always impressed with Pangea’s drive to provide quality products and show that they care about every individual’s reptiles. To this day they continue that in creating unique ways to provide our reptiles with food that will stimulate them as they would be in the wild. You will not be disappointed in choosing Pangea, their incredible service, and attention to detail. Thanks Pangea!
Kassiegarwood
Verified Buyer
Products arrived quickly!! Everything was perfect!
Kelsey F.
Verified Buyer
My order came quickly and well packaged. The products were great quality and I am very pleased with my experience. I will definitely order from this site again.
Jbbcustom
Verified Buyer
Love the fast shipping love the price an will buy from more
About Pangea Reptile LLC
At Pangea Reptile LLC, we are passionate about providing the best products and information for reptile enthusiasts. Our mission is to support the care, breeding, and enjoyment of reptiles and amphibians through high-quality supplies and resources.
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Visit Website
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Pangea Reptile LLC is a Verified Merchant
Top Rated Products
|
Pangea Gecko Diet with In... |
|
|
Pangea Gecko Diet with Wa... |
|
|
Redline Science Heat Tape... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.