3912
Reviews
Reviews
3912
Recommend
10 / 10
TrustScore
9.9 / 10
Mark G
Verified Buyer
Pangea you are great! I’ve made a few purchases from you but I am disappointed in shipping. I would leave USPS and go some where else. I was supposed to receive my items Tuesday but usps has no idea when they will be delivered. I do not live that far from Michigan to where it should take a week to get my items. They have literally been sitting in a usps hub an hour away from my house for almost 3 days now. Very disappointed as I need these items very soon before eggs are laid.
Response from Pangea Reptile LLC
Feb 15, 2024
Mark, we're sorry to hear your disappointed in the shipping, but your order is not late yet, with the flat rate shipping it has until Monday to arrive. We do offer faster shipping options if needed. That said, we do see it's been longer than expected, and we do apologize for that. If you haven't received it by Monday, please reach out through the contact us tab on our website and we will get this sorted out for you ASAP.
Jamie C
Verified Buyer
Highly recommend. it’s always a good experience shopping with Pangea
Response from Pangea Reptile LLC
Feb 15, 2024
Thank you so much Jamie. We appreciate you and your orders!
Jared S
Verified Buyer
Cheaper than amazon.
Response from Pangea Reptile LLC
Feb 15, 2024
Thank you for your order and the review Jared.
Shaylee C
Verified Buyer
I had a wonderful experience. The lights I ordered were packaged well, undamaged, arrived in a timely manner, and included a pangea sticker and hand written note of appreciation! Will order again
Response from Pangea Reptile LLC
Feb 14, 2024
Well that's great to hear Shaylee, thank you so much!
Asiah H
Verified Buyer
Exactly what I was expecting
Response from Pangea Reptile LLC
Feb 14, 2024
Thank you for the review and your purchase Asiah.
Lily J
Verified Buyer
Fast shipping, nice little handwritten thank you, and my package was everything I ordered - will surely be purchasing again!
Response from Pangea Reptile LLC
Feb 14, 2024
Lily, thank you so much! We look forward to working with you again.
Angela M
Verified Buyer
While the shipping was relatively fast, neither product worked.I am very disappointed with this purchase. Money wasted.
Response from Pangea Reptile LLC
Feb 13, 2024
Angela, we're so sorry to hear you're unhappy. We looked up your message history, and it looks like the conversation you were having with our customer service team ended, possible in your spam folder. We send instructions to return the products, we always offer a 30 day guarantee.
Courtney O
Verified Buyer
Fig and Insect was a winner for my new crested gecko! Can’t wait to try the other flavors. Have always read really good reviews so had to give Pangea a try and a licked clean food bowl will tell you just that! Will definitely be a repeat customer!
Response from Pangea Reptile LLC
Feb 13, 2024
Look at that beautiful gecko! Thank you so much for the great review!
Milla T
Verified Buyer
Excellent service as alway! I purchased a reptobator and a few other items that came safely shipped. I always know I can count on pangea for my reptile needs. Thank you!
Response from Pangea Reptile LLC
Feb 13, 2024
Thank you so much Milla! We appreciate you and your orders!
Jonae S
Verified Buyer
Stopped working after one day of using it.
Response from Pangea Reptile LLC
Feb 12, 2024
Jonae, we're sorry to see that you're disappointed, but we do have a 30 day guarantee, and we can see you have an active ticket with someone on our customer service team to resolve the issue.
Vyctoria M
Verified Buyer
The staff got back to my emails very quickly and they were really polite! The returning of a product was easy as well!
Response from Pangea Reptile LLC
Feb 09, 2024
Vyctoria, we're so glad to hear it! Thank you for being such a great customer while we worked through your return!
JOHN R GILLESPIE
Verified Buyer
Some order issues due to a third party app on their website, but they seem very helpful and on point. Fingers crossed that I can connect with my package of gecko food. I have heard nothing but good things about the product, and can't wait to try it out
Response from Pangea Reptile LLC
Feb 07, 2024
John, we're working on a resolution for you now!
Alexander
Verified Buyer
Great experience
Response from Pangea Reptile LLC
Feb 07, 2024
Thank you so much!
Cameron W
Verified Buyer
Cork flats and rounds were huge and perfect for my tanks, also got isopods and got extra!! Def recommend getting cork from Pangea when its available and any live insects
Response from Pangea Reptile LLC
Feb 07, 2024
Well that's a lovely review! Thank you so much for your order and this review Cameron.
Candice K
Verified Buyer
My crested loves Pangea food and absolutely love the orchids
Response from Pangea Reptile LLC
Feb 07, 2024
Candice, it's always great to hear about geckos happy with our products. Thank you so much!
Joe B
Verified Buyer
Bought and shiped the same day!
Response from Pangea Reptile LLC
Feb 06, 2024
We're glad we could turn shipping out that fast for you Joe! Thanks for your order!
Wendy H
Verified Buyer
Fantastic customer service and an easy website.
Response from Pangea Reptile LLC
Feb 06, 2024
Thank you so much Wendy! We're so happy you're happy!
KURTIS B
Verified Buyer
Fast and friendly customer service
Response from Pangea Reptile LLC
Feb 06, 2024
Thank you so much Kurtis, we really appreciate you as our customer!
Bryan C
Verified Buyer
Timely shipping
Response from Pangea Reptile LLC
Feb 06, 2024
Thank you Bryan!
Ashley C
Verified Buyer
Got more than I ordered and everything was alive and well cared for.
Response from Pangea Reptile LLC
Feb 06, 2024
Ashley, we're so happy your isopods arrived safe and sound! Thank you for your order and the review!
About Pangea Reptile LLC
At Pangea Reptile LLC, we are passionate about providing the best products and information for reptile enthusiasts. Our mission is to support the care, breeding, and enjoyment of reptiles and amphibians through high-quality supplies and resources.
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Visit Website
We offer a wide range of products, from innovative food options to essential habitat supplies, all designed with the health and happiness of your reptiles in mind. We believe that every reptile deserves a great home, and we are dedicated to helping you create the perfect environment for your pets.
Our team consists of reptile lovers who understand the unique needs of these fascinating creatures. We strive to share our knowledge and expertise with fellow enthusiasts, ensuring you have access to the best care practices.
Join us at Pangea Reptile, where your passion for reptiles meets our commitment to quality and service. Together, let's create a thriving community for reptile lovers everywhere!
Pangea Reptile LLC is a Verified Merchant
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