Perfume Direct Other
4.7 From 1 to 5
2278 Reviews
Overall Ratings
5 Stars
2017
4 Stars
115
3 Stars
32
2 Stars
22
1 Star
92
Reviews 2278
Recommend 9 / 10
TrustScore 9.49 / 10
Derek Smith
Jul 13, 2020
Verified Buyer
Excellent quick service,very happy with purchase
Adel Harris
Jul 13, 2020
Verified Buyer
Excellent service and delivery!
Joanna Samuel
Jul 13, 2020
Verified Buyer
Great perfume for a great price! Thought the price was too good to be true but have worn the perfume and it lasts just as well as eau de parfams should
melanie usher
Jul 10, 2020
Verified Buyer
Anazing
Karen Davey
Jul 10, 2020
Verified Buyer
Very quick and efficient service.
I’m very happy with cloe nomade it smell so nice.
Pauline Burgess
Jul 10, 2020
Verified Buyer
Very good and helpful
Andrea Hammond
Jul 10, 2020
Verified Buyer
Very fast efficient delivery, highly recommended
Doug Daggart
Jul 09, 2020
Verified Buyer
I has a positive experience at PD, I trust the brands to be real and delivered directly to me in a short time. I am pleased. I'll be back again that's for sure. Recommend to my mum
Janet Beevers
Jul 09, 2020
Verified Buyer
Great prices and delivery was so fast. Definitely use this company again πŸ˜€
Andrew Ford
Jul 09, 2020
Verified Buyer
The product was exactly as describe, delivered quickly, well packaged and good value for money. Very Happy.
Danny Howden
Jul 09, 2020
Verified Buyer
Quick delivery good price would order again
Su Winders
Jul 09, 2020
Verified Buyer
Loved my products, all arrived well and the service was great. Definitely recommend.
JULIE MORTON
Jul 09, 2020
Verified Buyer
Fast efficient delivery
Trudi Smith
Jul 08, 2020
Verified Buyer
Very impressed quick delivery and packed very well
Robert Juchum
Jul 08, 2020
Verified Buyer
πŸ‘πŸ˜Ž
Nicole Ritchie
Jul 07, 2020
Verified Buyer
Good prices and quick delivery.
rosy sparrow
Jul 07, 2020
Verified Buyer
Fantastic
Leon Mark
Jul 06, 2020
Verified Buyer
Edit 6/7/20 at 18:48 - Thank you for your quick response. If you’re always going to reply to people that doubt authenticity with β€œ...we buy from reputable stockists...”, maybe your stockists are the problem. As I said in my original review - this isn’t an accusation, merely an observation. I have since been to Leamington Spa and purchased another bottle of Joop and already we can see and smell a MASSIVE difference. (We had a pre-planned engagement in Warwickshire).

I’ll put this one down to experience and Β£50 down the drain.

Unfortunately, I have not received any emails asking for more information regarding my review...however, I have received multiple identical emails notifying me that you had responded to my original review. If you are requesting more information, please provide me with an active email and name to contact. Thanks.
β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”-
Original review : Something just isn't right. I spent Β£50 on three different fragrances. I've only opened one and I'm not very happy so far.

I've been a Joop wearer for decades...and one thing I always find, is that Joop is either always sold out, or too expensive. So to find it in stock and relatively cheap at Perfume Direct was a blessing...or so I thought.

Anyone that wears Joop, knows that the smell is unmistakable. Whenever I've bought Joop in the past from other retailers, it always smelled strong, pungent, crisp and fresh. I could usually smell it a day later, even after having a shower...and on any soft furnishings that I'd sat on. But the bottle I got from Perfume Direct has none of these qualities. The texture of the liquid seems off, it doesn't even smell like Joop...it smells how you would expect it to smell if you bought it from Del Boy and Rodney!

The smell barely lasts an hour. I put some on, got dressed and ordered an Uber. On the way to my destination, I could barely smell it. My partner even asked if I'd forgotten to put some on. Basically, it seems watered down/not authentic. But please be aware that this is not an accusation, but merely an observation. I haven't open the other two fragrances, but I fear the same outcome.

In the current climate, going out to return them just isn't worth the risk to me or my family.

I highly doubt I will be returning as a customer.
Response from Perfume Direct
Jul 07, 2020
Hi Leon, I can see that we did send you across an email yesterday asking for you to provide us with further information so we can look into this further. I will resend this over to you now. Thanks, PerfumeDirect
Alison Turvey-Sealey
Jul 06, 2020
Verified Buyer
Speedy delivery. Excellent customer service. Perfume smells exactly like I hoped it would. I’m a very happy girl. Just ordered some aftershave and car scent so fingers crossed they’re just as good.
Ayisha Alleyne
Jul 06, 2020
Verified Buyer
Great value smells amazing!!
About Perfume Direct
Welcome to Perfume Direct, we bring you a collection of specially selected women's perfumes, men's aftershaves and both men's and women's gift sets at great prices.
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Perfume Direct is a Verified Merchant
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support@perfumedirect.com
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