4.7
From 1
to 5
Reviews
1249
Recommend
10 / 10
TrustScore
9.49 / 10
Andrea C
Verified Buyer
Pet Crate Pad Intermediate
Super fast shipping and items were exactly as described. The Pet Crate Pads are a hit with our two beagles, practice training in their airline crates is going even better since the pads arrived. Wish I would have realized you had cable ties, as well…missed ordering those from you, but you have everything covered all in one spot. Thank you for making our relocation from abroad so easy!
Response from Pet Travel Store
Mar 08, 2023
Andrea - thanks for taking the time to review your order. These pads are the best the market has to offer and being reusable is such a plus! We offer cable ties through our Accessory Kits. Pet Travel Store Team
Charles H
Verified Buyer
Pet Passport & Medical Record
The first one the picture was not protected. I called and they sent a replacement right out. It is great.
Pet Travel is the Best!
Pet Travel is the Best!
Response from Pet Travel Store
Feb 28, 2023
Charles - we regret that there was a defect in your product. We appreciate the heads up and are glad that we could replace it quickly.
Robert M
Verified Buyer
Travel Cat Litter Box
Served the purpose. However, having a little larger cat gave a little bit of an issued for him to enter the box
Response from Pet Travel Store
Feb 28, 2023
Robert - thank you for your comment. The larger size is suitable to pack without being too bulky. We wish that it came in a larger size and will certainly jump on it when it comes available.
Heidi G
Verified Buyer
HomeAgain Microchip Scanner
Fast shipping and the product works as described. Very friendly staff on the phone. Will use again in the futire!
Response from Pet Travel Store
Feb 28, 2023
Heidi - this is a very dependable scanner with a good read. Nice that they offer a sturdy carrying case. We were happy to answer all your questions and hope to be here for you in the future.
Brian F
Verified Buyer
Pet Microchip
Exactly what I needed for traveling abroad.
Response from Pet Travel Store
Feb 28, 2023
Hi Brian - the Datamars Slim Chip is the best chip made and Datamars really offers great support with regard to their registration database and customer support. This chip is accepted in every country in the world.
Rene H
Verified Buyer
DATAMARS Microchip Scanner Compact Max
Five stars for product quality and design. Three stars for price. Average four stars.
Response from Pet Travel Store
Feb 28, 2023
Rene - we appreciate your honesty. We have priced this scanner as best we can. It is a real workhorse scanner and portable as well. It should last a very long time.
Adriaan V
Verified Buyer
Pet Crate Pad Extra Large
Product description is on point. Swift delivery and good price setting.
Frances S
Verified Buyer
Pet Crate Pad Junior Medium
Really glad I purchased these. Wash beautifully.
LYNN
Verified Buyer
Bergan Pet Carrier Black Small
This carrier is the best. It is perfect for flying. It fits perfectly under the seat and it continues to hold its shape. The material of the carrier is high quality. This is the second one I own,
Karissa
Verified Buyer
Pet Passport & Medical Record
They are very great. I received my first one but all the ink was smudged and was happy they sent me a replacement!
Carline B
Verified Buyer
Pet Microchip
This is great, it is the second time I've purchased the chip. My dogs travel with me every where I go and internationally this chip is needed for entry/identity. It is easily inserted by the vet and read by your and their scanner with no problem. One of my dogs just turn 16yrs and she has had her chip since she was 2 and I've never had a problem.
Kelly O
Verified Email
Pet Crate Pad Extra Large
The absorbent layer is so thin it's almost non-existent. The moisture just sits on top of the pad. I poured 1/2 c water on it and hours later my hand was covered with water when I touched the surface. My pet would have been cold and soaked in her urine had I not tested this before the trip and found out it is garbage. The "foam core" is just an egg crate between 2 sheets of plastic and does nothing to keep the pet drier or cleaner unlike what the description says. Total product misrepresentation. Returning!
Response from Pet Travel Store
Jan 26, 2023
Kelly - we are both surprised and sorry about your disappointment in your pet's Pooch Pad. These are extremely high-quality pet pads and we have been selling these pads in our store for over 17 years with no complaints whatsoever. We will be contacting the company with your comments for their response. Our apologies. Please return for immediate refund. Pet Travel Store
Sara D
Verified Buyer
Bergan Pet Carrier Black Small
This bag was perfect for our international flight with cat from USA to France with Air France. She was very comfortable, was allowed in cabin in the bag, the bag fit under the seat in front and the little zip at the side enabled us to pet and comfort her whilst on the plane. Would highly recommend this product!
Carmen S
Verified Buyer
Prefer Pets Backpack Carrier with Privacy Covers
Nice and roomy. Well made. Plenty of room.
Lisa L
Verified Buyer
Petmate Airline Cargo Crate Medium
I brought one crate in 2019, shipped to Japan and I had a great experience. A missing piece was send right away and arrived very fast. This time I brought 3 crates. The delivery cost to China was very high and it took 2 months. The medium sized crate was not well packed and arrived broken.
Response from Pet Travel Store
Jan 26, 2023
Lisa - we are sorry that the medium sized crate arrived broken. Can you send a picture of the broken crate to custsvc@pettravelstore.com? May we replace it for you? Pet Travel Store
Laureen
Verified Buyer
Pet Crate Hardware Accessory Kit
Everything that I purchased worked perfectly for a flight with 2 cats in the Pet Travel Store crates.
Frances S
Verified Buyer
Petmate Airline Cargo Crate Intermediate
The crates were very solidly constructed. Unfortunately, I ordered the wrong size. Pet Travel Store took them back. Their Customer Service is outstanding.
Kiki G
Verified Buyer
Pet Crate Pad Giant
The travel crate pad was PERFECT for our 700 series travel crate. We are a military family, traveling from Louisville, KY to Honolulu, HI. We arranged for Monty to be driven from KY to JFK, and then flown from JFK to Honolulu, he was in the crate for the majority of 36 hours. When we picked him up, the pad was dry (so YES, definitely absorbent) and he still loves laying on it (after a washing, of course). The Pet Travel Store shipped this to me expeditiously, just within a couple of days of Monty's travel.
Denise C
Verified Buyer
SturdiBag Pet Carrier Black
Excellent service. Excellent product. Shipped was fast. Very glad I ordered from this store.
John G
Verified Buyer
SturdiBag Pet Carrier Black
Product arrived on time and was exactly what we needed. Thank you for a great recommendation!!
About Pet Travel Store
Pet Travel Store stocks only the best products essential for traveling pets. Our prices are extremely competitive, we ship orders fast, and our customer service is outstanding. Find everything you need for your pet's travels including crates, carriers, microchips, scanners as well as instructions and forms for over 200 countries worldwide. How can we serve your pet?
Visit Website
Pet Travel Store is a Verified Merchant
Questions? Contact Us
custsvc@pettravelstore.com
1-954-566-7300
M - F 9:00 AM - 5:00 PM EST
Top Rated Products
|
Pet Microchip |
|
|
Pet Passport & Medica... |
|
|
SturdiBag Pet Carrier Bla... |
|
Facebook
RaveCapture Commitment
RaveCapture is a review and reputation management company that collects and displays 100% verified buyer reviews. We take authenticity very seriously, which is why we're the only review service that only allow reviews from verified paying customers. No fakes, no nonsense... just real reviews. That's our promise.
The RaveCapture Triple Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
