947
Reviews
Reviews
947
Recommend
9 / 10
TrustScore
9.09 / 10
Kathleen Feller
Verified Buyer
received my glasses in a timely fashion. They were packaged carefully so there was no breakage. Love the glasses.
Seamus Henry
Verified Buyer
Excellent packaging and wonderful quality of your products exactly what I remembered. Thank you very much!
Dixie Haugen
Verified Buyer
Very reliable - easy ordering - almost immediate shipping - superior packaging - all equates to a happy customer.
Sylvia Roman
Verified Buyer
Awesome fast service
Sonia Alexander
Verified Buyer
Great glasses. I wish I could find a box of the tall ones too!
Francisco Lara
Verified Buyer
Very pleased
Raymie Tand
Verified Buyer
I am highly disappointed. I called the company to insure I was getting the correct color I wanted and I was misguided. Now I am stuck with a product that I can’t exchange for a different color. The amount I paid for the vase and from such a reputable company, I feel this is very disappointing. Would not buy from this company again.
Raymietand@gmail.com
Raymietand@gmail.com
Gisela C Koleszar
Verified Buyer
Process to get a few dishes and cups and saucers took 6 months.
Janelle Reiring
Verified Buyer
actually no stars. Re. order # 15351 - I ordered 4 bowls and one arrived broken on 4/16. On 4/17 I called and spoke to A Borrero who asked me to email a photo of the broken bowl which I did. She said a replacement would be sent right away. Ince then I have heard nothing and have not received the new bowl. I repeatedly call your customer service and email but receive NO response.
GLENN R RICHMAN
Verified Buyer
Beautiful vase. I gave this as a present and my girlfriend loved it! Great quality. Excellent packaging Quick delivery.
Ann Shanklin
Verified Buyer
Easy Peasy! The ordered vases were beautifully packed and arrived safely and within the week. I would have ordered more, but online Rosenthal was out of stock of several products for my consideration.
Cristina Trujiilo
Verified Buyer
I got my product wrong.
Meir Seggev
Verified Buyer
The ordering process was flawless.
Reasonable shipping charge.
The items arrived in perfect condition, very well packed.
The china is of very high quality, a pleasure to use.
Reasonable shipping charge.
The items arrived in perfect condition, very well packed.
The china is of very high quality, a pleasure to use.
Blake Burns
Verified Buyer
Order was incomplete. Shipment arrived missing an item, and no response from customer service as of yet (3 business days ago, 5 actual days but including Easter, so really thought I’d at least hear back yesterday or today$
Eric Blau
Verified Buyer
My order was filled and send quickly and the glasses were the typically high quality one expects from Rosenthal. However, I sent an email 1 week ago with a question about finishes on an espresso cup, and I still haven’t heard back (other than an auto-response that Rosenthal would reply soon).
Pietro Deguerrero
Verified Buyer
Easy ordering on line. Lighting fast shipment! Will continue to do business.
Ali Yeyinmen
Verified Buyer
Great experience
Paula Kramarik
Verified Buyer
Beautiful products. Wrong vase sent to us in initial order .. a bit disappointing. Inventory management and customer communications could be better. Customer rep was helpful in getting a resolution.
Eugene Jay
Verified Buyer
The Rosenthal online site was easy to navigate and make my purchase. I was kept informed about the shipping. The items ordered arrived in a timely fashion, extremely well-packed and in good condition.
John CRAYSTON
Verified Buyer
Fine. Nothing more to say
About Rosenthal Online Store
ROSENTHAL USA - EVERYTHING FOR THE WELL SET TABLE
Rosenthal has continually developed its collections to meet the requirements of global markets and modern consumers. Each of the successful Rosenthal brands, including the Rosenthal studio-line with design oriented, avant-garde services and objects of art in porcelain and glass, the Rosenthal classic with its timelessly beautiful, elegant porcelain collections and Thomas, the Trend Factory with design oriented consumer porcelain, offers contemporary and high quality products. The extensive product range is complemented by the lifestyle collection Rosenthal meets Versace with its luxurious porcelain services and exclusive gift ideas.
TRADITION IN DESIGN
Over 135 years an extraordinary, richly diverse company has grown in the town of Selb/Upper Franconia, that today is one of the leading suppliers worldwide for contemporary, innovative design for the tabletop, home interiors and gift areas and a range of brands with an international appeal. The company was shaped largely by the two entrepreneurial personalities privy councillor Philipp Rosenthal and his son Philip Rosenthal until well into the 1970s. The company is influenced today by the exceptionally close work with leading artists and designers from across the globe. A unique corporate culture has developed upon these foundations shaped by design and the encounter with art and culture stretching from product development to brand image and architecture to the corporate CI and the promotion of cultural projects.
"Consumer articles and objects of art have only maintained their cultural and material value over the centuries if they were designed as contemporary objects of their era but never as imitations. We therefore only work with artists and designers who may well represent differing directions, but have all dedicated themselves to designing contemporary originals of our times."
Philip Rosenthal, 1962
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Rosenthal Online Store is a Verified Merchant
Questions? Contact Us
help@rosenthalusa-shop.com
2018048000
9AM - 5PM EST
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