947
Reviews
Reviews
947
Recommend
9 / 10
TrustScore
9.09 / 10
Justin K.
Verified Buyer
More images of the products including diverse angles.
The dimensions are also fairly vague.
The dimensions are also fairly vague.
Pamela M.
Verified Buyer
I have emailed and called 3 times regarding my recent order. The lid doesn't fit properly and the gold doesn't match my previous set of 18k. I would appreciate a response from customer service!
CRISTINA MARIA A.
Verified Buyer
EASY CHECKOUT
John M.
Verified Buyer
very easy to place order and get shipping time
dennis f.
Verified Buyer
I place an order for one dew drop vase and paid for one. I received two separate boxes with same item. I called customer service and received an answe asking me to call them. Because of the time difference(Iam on the West coast). It was difficult to connect. When I did finally talk to someone I was told th put the duplicate order on the poirch and UPS would pick it up that day. This is the second day and it is still at my door. I am tired of dealing with this and will not contact them again
Patricia G
Verified Buyer
Website was easy to navigate, items arrived quickly and in perfect condition.
Katherine J
Verified Buyer
I got a very quick, clear and helpful reply to my question.
Annette F.
Verified Buyer
Your customer service is excellent, far better than the quality of the martini glasses I received, which has little lumps on the rims. Not good for what is supposed to be high quality. Your support staff helped me to return them easily however, so thank you.
Jeannette R
Verified Buyer
So fast and easy
Ignacio H
Verified Buyer
Excellent customer care *** works quickly and I got what I need next day Thanks
Mikhail C
Verified Buyer
Prompt delivery.
sidney b.
Verified Buyer
prompt service
Thomas H
Verified Buyer
Everything arrived timely and in perfect condition. The dinnerware is lovely.
Beth C
Verified Buyer
Very satisfied. China arrived on time, as promised. It was well packed- nothing broken.
Alexander A
Verified Buyer
More pictures would be very beneficial. *** catalog, is a great example of awesome imagery.
Judith A.
Verified Buyer
Well wrapped for safe shipping. Prompt fulfillment of order. Well designed web site.
Chad B
Verified Buyer
Love your plates :)
Janis P.
Verified Buyer
this item is a gift. I was shocked to see how small it is.
Thomas T
Verified Buyer
The only reason you are getting 1 star is because I could not go lower. I ordered 2 replacement items for my set of 12 Maria White tableware. You got the cup correct but sent me a non matching rim bowl. Both the size and depth of pattern were different. Upon multiple emails with your staff (no one ever answered the phone), I learned that Rosenthal altered the pattern over the years. First, this was not stated on your website. Second, once it was agreed upon that I received an ill matching bowl, I was told to return it for a refund. However, it costed me *** to return the item when it was clearly false/incomplete information on your website. Now, I could have easily dropped the bowl and claimed it was broken upon delivery, at which time you would have paid the postage. Lesson learned and I would be happy to post to as many websites as possible.
Philip B
Verified Buyer
We ordered 4 fragile porcelain cups from Rosenthal. They came well packaged in bubble wrap and completely intact. The shipping was prompt to our US address from a New Jersey address, so they didn't need to come from Germany. We already had a cup like it, so we knew we'd be satisfied with the product. Excellent experience in every way.
About Rosenthal Online Store
ROSENTHAL USA - EVERYTHING FOR THE WELL SET TABLE
Rosenthal has continually developed its collections to meet the requirements of global markets and modern consumers. Each of the successful Rosenthal brands, including the Rosenthal studio-line with design oriented, avant-garde services and objects of art in porcelain and glass, the Rosenthal classic with its timelessly beautiful, elegant porcelain collections and Thomas, the Trend Factory with design oriented consumer porcelain, offers contemporary and high quality products. The extensive product range is complemented by the lifestyle collection Rosenthal meets Versace with its luxurious porcelain services and exclusive gift ideas.
TRADITION IN DESIGN
Over 135 years an extraordinary, richly diverse company has grown in the town of Selb/Upper Franconia, that today is one of the leading suppliers worldwide for contemporary, innovative design for the tabletop, home interiors and gift areas and a range of brands with an international appeal. The company was shaped largely by the two entrepreneurial personalities privy councillor Philipp Rosenthal and his son Philip Rosenthal until well into the 1970s. The company is influenced today by the exceptionally close work with leading artists and designers from across the globe. A unique corporate culture has developed upon these foundations shaped by design and the encounter with art and culture stretching from product development to brand image and architecture to the corporate CI and the promotion of cultural projects.
"Consumer articles and objects of art have only maintained their cultural and material value over the centuries if they were designed as contemporary objects of their era but never as imitations. We therefore only work with artists and designers who may well represent differing directions, but have all dedicated themselves to designing contemporary originals of our times."
Philip Rosenthal, 1962
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Rosenthal Online Store is a Verified Merchant
Questions? Contact Us
help@rosenthalusa-shop.com
2018048000
9AM - 5PM EST
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