Silk & Snow https://www.silkandsnow.com/ Retail
4.7 From 1 to 5
Overall Ratings
5 Stars
85
4 Stars
26
3 Stars
6
2 Stars
0
1 Star
0
Reviews 117
Recommend 10 / 10
TrustScore 9.49 / 10
Émilie O
Sep 11, 2025
Confortable, mais pas solide
Verified Buyer
S&S Hybrid Mattress
Nous adorons notre matelas, par contre la base de lit craque beaucoup et les pattes ne sont vraiment pas solide…. Un peu décevant
Tania S
Sep 06, 2025
Sleeping in luxury !
Verified Buyer
S&S Hybrid Mattress
It has been 4 weeks since sleeping on my new S&S medium-firm hybrid mattress from Silk and Snow, and it feels like luxury! I have been sleeping better and it is so comfortable that I never want to get up. I am so glad that I made the purchase and will purchase another one in the future.
julie a
Sep 05, 2025
Love it
Verified Buyer
S&S Hybrid Mattress
It's our second silk and snow hybrid mattress. My husband has chronic back pain from a disc in his spine. We decided to try a new mattress and After doing a lot of research we decided on silk and snow about 5 years ago. We went with the hybrid in "firm". After our first night on it my husband said his back pain was gone. It now only hurts after he's done something strenuous instead of every single morning. We decided to order a second one for the cottage we are building and again went with the hybrid but in medium firm this time. We still love it and are happy with it. We recommend silk and snow to all our friends and family all the time.
Robert B
Aug 24, 2025
mattressMattress great- sent wrong size duvet
Verified Buyer
S&S Hybrid Mattress
Mattress
John E
Aug 24, 2025
2nd Time Purchaser - Hybrid Mattress
Verified Buyer
S&S Hybrid Mattress
Continue to love the King size S&S Hybrid that we purchased in 2020. This new Queen is for our guest room. Delivered more quickly than expected and appears to be the same quality as before, with some obvious improvements to edge stability - our King is a little soft on the edges but this mattress is very supportive to sit on. Great mattress - we expect that we will now have trouble getting our guests to leave, but that’s OK!
Simon H
Aug 22, 2025
A beautiful thing
Verified Buyer
S&S Hybrid Mattress
This is it folks. Stop the search.

I was sceptical on the mattress in a box. Is it foam? Maybe?.. I’m a hot sleeper on the best of nights, so I didn’t want to sleep on an insulating fabric.

Hands down, best thing I’ve purchased in a very long time. I use to sleepwalk almost 3 times a week before we bought this. And in the past three months of owning this, not once.

Jack sparrow would steal this over gold, aliens would abduct your mattress and leave you on the floor.

Stop lookin, you found it.
Deidre M
Aug 22, 2025
Hybrid Mattress and Upholstered Bed Frame
Verified Buyer
S&S Hybrid Mattress
While our order wasn’t without issues all have been resolved to our satisfaction, please read on!

The good stuff: Having owned other brands of bed in box mattresses previously we feel qualified to compare this mattress to others. This king-size medium-firm hybrid mattress is what we expected and we’re pleased with its performance after six weeks. The blend of support and comfort is just right for us and it’s not too hot even with the heat this summer.
The grid tufted upholstered bed frame in stone is well made of quality components and was easy to put together. There is lots of support for the mattress and there have been no wobbles or squeaks with normal movement. We’re sleeping well.

The not so good stuff: When the order was placed the confirmation indicated that the mattress would be shipped in 2-4 days however bed frame would ship in a week. The mattress and “free” Classic Sleep Bundle arrived promptly. 9 days later the bed frame hadn’t arrived nor had we been notified of a further delay. We contacted customer service speaking with the patient and lovely Cassandre many times over a two week period. While she tried her best to resolve the issue caused by an “inventory discrepancy” the poor internal communications between departments made it impossible to get a clear idea of when delivery would happen. Finally, 3 weeks after placing the order the bed frame arrived complete with a dark mark which we were able to largely diminish.

Resolution: Following a second request to speak with a member of the management team one finally reached out to us. She listened intently to our concerns about the delays, damaged product and acknowledged that poor internal communication led to tremendous frustration and disappointment for us. As a gesture of good faith, she offered a gift which was accepted.
Siemion A
Aug 18, 2025
Verified Buyer
S&S Hybrid Mattress
We like it. It was easy to purchase it
Irene a
Aug 14, 2025
Great mattress
Verified Buyer
S&S Hybrid Mattress
We are enjoying our mattress. It came well packaged and was easy to open and get on the bed. It's very comfortable and would recommend it to others.
We also received a complimentary bedding package. It consists of a duvet, 2 pillows, a bottom sheet, 2 pillow cases and a mattress cover. All very nice. Two things however, 1. There is no top sheet. I think the assumption is that the duvet cover (which the customer provides) is the top sheet and you have to strip it each week, wash it and put it back on. No duvet cover is easy to get back on. 2. The bottom sheet and 2 pillow cases are made of cotton. For some that is a plus but after washing and drying them you need to iron them as they become tight wrinkled blobs! I am thankful for freebie but I don't have time to iron sheets each week. I will be donating them to someone who loves cotton. Thank you though for the bedding package. I appreciate it.
Jed D
Aug 07, 2025
the best bed
Verified Buyer
S&S Hybrid Mattress
It’s the best bed
William G
Aug 06, 2025
So far, so good
Verified Buyer
S&S Hybrid Mattress
I’m reluctant to give anything five stars any longer. Let’s just say burned by multiple well-reviewed products from Amazon that failed after months (after a good initial impression).

We have been pleased right out of the box with the comfort of the mattress. It replaced a less than four-year-old conventional mattress that was a disappointment. The new mattress provides great support and we aren’t aware of each other moving around during sleep and my wife is an active sleeper/insomniac. The dog seems to be happy with it too.
Rachelle W
Aug 06, 2025
Great mattress - love the hybrid
Verified Buyer
S&S Hybrid Mattress
This is a great quality mattress for a great price. Purchased a $5,000 mattress and it isn’t any better than the $1,200 Silk and Snow. Wait for a sale, and then buy one!
Margaret C
Aug 03, 2025
Queen sized Hybrid Mattress - Heavenly
Verified Buyer
S&S Hybrid Mattress
I recently purchased the Silk & Snow Hybrid Queen sized mattress, and I couldn't be happier with my decision.The comfort is simply incredible. As a back sleeper, I've struggled to find the right balance of softness and support, but this mattress delivers the perfect firmness. I can finally enjoy a peaceful night's sleep without any discomfort.

Additionally, the extra items that came with my purchase were top-notch. The Down Alternative Duvet is a game changer, adding that luxurious, cozy feel that transforms my bed into a dreamy retreat. Everything included is in use and has enhanced my sleeping experience immensely.

I highly recommend the Silk & Snow Hybrid mattress to anyone looking for a perfect blend of comfort and support. It has truly revitalized my sleep quality.
Rayleen H
Jul 28, 2025
Great Mattress
Verified Buyer
S&S Hybrid Mattress
We are super pleased with this mattress. It took a couple of days before it fully sprung into its full shape, so the comfort improved each day. Don't worry if the first day or two is not great. This was the perfect mattress for our cottage. The coils within the mattress, in my opinion, make for a much more comfortable mattress than just foam alone. We got the medium firmness which seems like a good mix of comfort and support. I would recommend it.
Tammy V
Jul 28, 2025
wonderful bed
Verified Buyer
S&S Hybrid Mattress
I was a little worried that I could not try the bed in person at first. I did a great deal of research and kept coming back to this bed. I am so happy that I did. It has helped with my body pain. I would, and have, recommend this bed to anyone.
Thanh H
Jul 21, 2025
Good mattress and sturdy bed
Verified Buyer
S&S Hybrid Mattress
I bought the hybrid mattress and a queen platform bed frame. Happy with them so far. However, I think Silk&Snow should invest in their logistics, having your own fleet will definitely give your customers more flexibility in scheduling shipments. Overall, happy with the products.
Gabriel T
Jun 29, 2025
best nights sleep in decades
Verified Buyer
S&S Hybrid Mattress
After years of trying to find the right mattress. Your hybrid mattress is a hotel quality sleep every day. I wake up rested, recharged and able to do a solid days work.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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