4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Carlson L
Verified Buyer
S&S Hybrid Mattress
Comfortable and relaxing bed
Response from Silk & Snow
Nov 13, 2021
Thank you for taking the time to write to us, Carlson, we appreciate your feedback!
All the best, Katie
Trevor B
Verified Buyer
S&S Hybrid Mattress
We received our mattress two weeks ago. Both my wife and I have slept more sound and through the night since we got it. The support in the hips and shoulders has been exceptional. The mattress feels soft and comfortable and provides great support.
Response from Silk & Snow
Nov 13, 2021
Excellent news, Trevor! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. Here's to many more restful nights!
All the best,
Katie
Shannon B
Verified Buyer
S&S Hybrid Mattress
Love our new mattress!
Response from Silk & Snow
Nov 03, 2021
Hi Shannon,
Wonderful! Thank you for taking the time to write us. Happy sleeping :)
Sincerely,
Brooklyn
Edward C
Verified Buyer
S&S Hybrid Mattress
i have only had the mattress a couple of weeks but am very pleased I had my doubts about purchasing a mattress in a box but after comparing other mattresses in a box as well as other brand name mattresses sold at retail outlets, i decided to take the gamble knowing i could return it in 100 days. i was pleasantly surprised. The delivery - 4 days after placing the order - the customer service, the packaging, the quality and so far the comfort. With my previous mattress I was constantly waking up with a sore neck and shoulders and this is not happening with this mattress. It is not quite as firm as I am used to but it is very comfortable. I do not think i will be returning this mattress.
Response from Silk & Snow
Nov 13, 2021
Great news on all fronts, Edward! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Kadeesha L
Verified Buyer
S&S Hybrid Mattress
I love my new silk and snow mattress. After searching for about 3 months and trying 20+ different mattresses, my trip to silk and snow in the Toronto location was the winner. I bought the King size mattress for me and my partner. We’re both plus sized sleepers and this mattress has taken care of any back pain that we have from years of sleeping on our old foam mattress. The mattress did come with a small dirty fingerprint from the manufacturer and the silk and snow team was accommodating and provided an adequate compensation for that. I highly recommend this mattress for people who need a little extra support. I’ve never slept better.
Response from Silk & Snow
Nov 13, 2021
Great news on all fronts, Kadeesha! We are happy to hear that you’re enjoying your new mattress. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us!
All the best,
Katie
Jolene F
Verified Buyer
S&S Hybrid Mattress
I’ve only had my bed a couple weeks. So far I am very happy with the purchase. Sitting on the edge you would think it would be super soft, but while laying flat I would say the description of medium firm is accurate. I have a bad back and its been great. Also enjoy my pillow and will consider purchasing a second. I cannot report on longevity of this product however at this time. My brothers response after showing him “…this came in a box…?” Yup
Response from Silk & Snow
Nov 13, 2021
Excellent news, Jolene! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Michelle B
Verified Buyer
S&S Hybrid Mattress
A lovely sleep so far
Response from Silk & Snow
Nov 12, 2021
Great, Michelle! We are happy to hear that you’re enjoying your mattress.
All the best,
Katie
john t
Verified Buyer
S&S Hybrid Mattress
Purchased king mattress and bed frame w headboard. Mattress had little odour and expanded quickly and very comfortable. As one of the non-handiest men in world, instructions left something to be desired - I could suggest some simple fixes to make things clearer should they be interested. Once assembled, looks great
Response from Silk & Snow
Nov 16, 2021
Hi John!
Thank you for your honest feedback. We are glad you are enjoying your S&S goodies! We appreciate your offer and we are always looking to improve. Feel free to send your suggestions to hello@silkandsnow.com :)
Warm Regards,
Brooklyn
Shelly G
Verified Buyer
S&S Hybrid Mattress
We have been sleeping on our new mattress for a week now and so far no complaints. I find it comfortable and easy to turn over on it.
Response from Silk & Snow
Nov 12, 2021
Wonderful, Shelly! Here’s to many more nights of happy sleep!
All the best,
Katie
Claudette Y
Verified Buyer
S&S Hybrid Mattress
Have had the bed for a week now. was very easy for two me to lift (box left at door weighs 70 pound) and take bed out then take the mounds of plastic wrap off and open onto the bed. It rose to fullness quite instantly!
Still has a foam like odour. Fits our regular sheet set well. Is softer than I expected but I love how it feels like it cuddle the curves. I was hoping it would cure my one sore hip that I get when I sleep on that side - but it still happens. it gives great support and and distributes the 100 pound weight difference between my husband and me so there is no longer any sinking in the middle! Very lovely mattress! So pleased to buy from the Toronto manufacturers!!
Still has a foam like odour. Fits our regular sheet set well. Is softer than I expected but I love how it feels like it cuddle the curves. I was hoping it would cure my one sore hip that I get when I sleep on that side - but it still happens. it gives great support and and distributes the 100 pound weight difference between my husband and me so there is no longer any sinking in the middle! Very lovely mattress! So pleased to buy from the Toronto manufacturers!!
Lauren G
Verified Buyer
S&S Hybrid Mattress
Took time to get used to, we really like it now. Easy set up and great delivery time.
Response from Silk & Snow
Nov 12, 2021
Wonderful, Lauren! Here’s to many more nights of happy sleep!
All the best,
Katie
Allison D
Verified Buyer
S&S Hybrid Mattress
The best! So comfortable.
John S
Verified Buyer
S&S Hybrid Mattress
I’ve only had the Hybrid mattress for a week. So far it proves to be a good as advertised. I’m getting the support without losing any of the comfort I was hoping for.
celine f
Verified Buyer
S&S Hybrid Mattress
the silk and snow company are rated in the best in canada that it why i choose them.
Response from Silk & Snow
Nov 16, 2021
Wonderful! Here’s to many more nights of happy sleep! - Katie
Emilia F
Verified Buyer
S&S Hybrid Mattress
Excellent customer experience, great and prompt delivery and fabulous product!
Response from Silk & Snow
Oct 29, 2021
Great news on all fronts, Emilia! We are happy to hear that you’re enjoying your new mattress. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us!
All the best, Katie
Philip G
Verified Buyer
S&S Hybrid Mattress
Very Comfortable mattress. Worth every $$$
Response from Silk & Snow
Oct 29, 2021
That's great to hear, Philip! Thank you for taking the time to write to us, we appreciate your feedback!
All the best, Katie
Manpreet L
Verified Buyer
S&S Hybrid Mattress
Very comfortable and great quality
Response from Silk & Snow
Oct 29, 2021
Excellent news, Manpreet! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep.
All the best, Katie
HIBA Z
Verified Buyer
S&S Hybrid Mattress
It’s a good mattress, so far so good.
Response from Silk & Snow
Oct 29, 2021
Great! Thank you for taking the time to write a review, we appreciate your feedback.
All the best, Katie
Austin B
Verified Buyer
S&S Hybrid Mattress
The rest of my family is jealous of my bed
Response from Silk & Snow
Nov 16, 2021
Hi Austin,
We love to hear it! Here's to many more cozy nights :)
Sincerely,
Brooklyn
Tony H
Verified Buyer
S&S Hybrid Mattress
truthfully, this replaced a very old dilapidated mattress but it’s been a few months now and our sleeps have been excellent.
Response from Silk & Snow
Oct 29, 2021
That is wonderful to hear, Tony. Here’s to many more nights of happy sleep!
All the best, Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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