4.6
From 1
to 5
Reviews
21592
Recommend
10 / 10
TrustScore
9.29 / 10
Anabel P
Verified Buyer
S&S Hybrid Mattress
Really like the mattress, it’s amazingly comfortable and I don’t notice my husband movements. 🤟🏻
Response from Silk & Snow
Oct 23, 2020
Hi Anabel,
Amazing! Here's to many more nights of happy sleep for the both of you.
Cheers,
Yvonne
Heather M
Verified Buyer
Adjustable Pillow (Retail)
Best pillow I have ever slept on!!
Response from Silk & Snow
Oct 23, 2020
Hi Heather,
That's music to our ears! Thank you for your feedback.
Cheers,
Yvonne
Heather M
Verified Buyer
I love my new Silk & Snow mattress. So comfortable. And the pillow is the best ever.
Response from Silk & Snow
Oct 26, 2020
Hi Heather,
Fantastic! Very happy to hear that you're enjoying your new mattress and pillow!
Thank you for taking the time to write to us.
All the best,
Yvonne
Cynthia G
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Good service
Response from Silk & Snow
Oct 23, 2020
Hi Cynthia,
Thank you for taking the time to write to us, we appreciate your feedback!
Cheers,
Yvonne
Katherine V
Verified Buyer
Adjustable Pillow (Retail)
It's the best pillow I've ever, ever had. I'm definitely going to buy more and other Silk and Snow things when I get the chance to re-decorate my place! Thank you for selling high-quality products.
Response from Silk & Snow
Oct 23, 2020
Hi Katherine,
Wow, thank you for the amazing feedback! We'd love to see what other items you pick up when you re-decorate!
All the best,
Yvonne
Erik M
Verified Buyer
Great purchase will do it again!! King size bed has had zero complaints in 3 months
Response from Silk & Snow
Oct 23, 2020
Hi Erik,
Fantastic! We're so glad to hear your feedback, thank you.
Cheers,
Yvonne
Jennifer U
Verified Buyer
S&S Hybrid Mattress
Edge support is not as good as I hoped for but other than that, this is an excellent mattress with just the right balance of softness and firmness.
Response from Silk & Snow
Oct 29, 2020
Hi Jennifer,
Thank you for your honest feedback, we really appreciate it. Happy to hear that you're enjoying your hybrid mattress otherwise!
Happy sleeping,
Yvonne
rory o
Verified Buyer
Even though the mattress was too soft for the small of my back since I have a large curve, they honoured their return policy and readily easy to communicate to.
Response from Silk & Snow
Oct 23, 2020
Hi Rory,
Glad to hear that the process worked for you, even if the mattress didn't. I will pass on your kudos to the customer service team. Thank you!
All the best,
Yvonne
Candice P
Verified Buyer
Mattress Protector
Love it, you can't have it back! Well worth the money!
Response from Silk & Snow
Oct 28, 2020
Hi Candice,
Finders keepers, it's yours! Thank you for your feedback!
Cheers,
Yvonne
Daniel L
Verified Buyer
S&S Hybrid Mattress
First bed my wife and I have both liked. Great job
Response from Silk & Snow
Oct 23, 2020
Hi Daniel,
This is so important! So glad to hear the hybrid mattress works for the both of you.
Thank you for the feedback,
Yvonne
Tony P
Verified Buyer
We love the mattress right from the start
Response from Silk & Snow
Oct 23, 2020
Hi Tony,
Wonderful to hear! Thanks for taking the time to leave us feedback.
All the best,
Yvonne
Michael P
Verified Buyer
S&S Hybrid Mattress
We cancelled our mattress order because it was severely delayed. Not sure why we received this email.
Response from Silk & Snow
Nov 13, 2020
Hi Michael,
Thank you for your message. We apologize that you had to resort to cancelling your mattress order and I want to assure you that delays are not usually something we encounter, especially with our mattresses. We hope that the rest of your items have been satisfactory and that you were able to find a mattress that you like and that meets your needs.
Sincerely,
- Louisa
Antonino F
Verified Buyer
Took some getting used to for myself. Not as soft as I had expected, but hubby loves it. Only complaint is the mattress protector purchased with mattress...too big for the mattress and constantly making pleats.
Response from Silk & Snow
Nov 20, 2020
Hi Antonino,
Thank you for your feedback, we really appreciate it! Please give us a call when you have a chance, we'd love to help with your mattress protector issue if possible.
All the best,
Yvonne
Laurie T
Verified Buyer
Storage Bed
Génial! La couleur est superbe. Le tissu et la structure sont très solides et de bonne qualité. Le seul point faible est que le tiroir n'est pas rattaché au reste du lit par des rails, ce qui fait en sorte qu'il a tendance à rouler puis à sortir du dessous du lit. Cela se règle néanmoins facilement avec des petits "wheel stoppers"
Response from Silk & Snow
Nov 11, 2020
Salut Laurie, ce fut un plaisir de lire votre message. Nous sommes heureux d'apprendre que la couleur ainsi que la qualité vous plaît. Pour ce qui est du tiroir, merci de nous avoir fait parvenir cela comme ceci est un nouveau produit et que nous apprécions tous les commentaires! :)
-Rébecca
Adrienne C
Verified Buyer
Mattress Protector
It actually keeps cool! So far so good!
Response from Silk & Snow
Oct 28, 2020
Wonderful to hear, Adrienne! Thank you for your feedback.
All the best,
Yvonne
Adrienne C
Verified Buyer
S&S Hybrid Mattress
Really comfortable. It actually stays cool with the Silk & Snow mattress protector on too, how do they do that?
Response from Silk & Snow
Oct 23, 2020
Hi Adrienne,
Amazing! A lot of care goes into the technical design of our products so we're really glad to hear the effort has paid off for both the hybrid mattress and the protector :)
Happy sleeping,
Yvonne
Brianna P
Verified Buyer
S&S Hybrid Mattress
This is the absolue best mattress I have ever slept on. My fiance, that typically does not like making large expenses, cannot stop raving about this mattress being the best purchase we've made in YEARS!
Response from Silk & Snow
Oct 23, 2020
Hi Brianna,
So great to hear that this was money well spent! We really appreciate your feedback. Here's to many more restful nights!
Cheers,
Yvonne
Nanci F
Verified Buyer
I sleep on a cloud now thanks to Silk&Snow! Amazing service! Amazing delivery! Strange to think that in that small box there is a super King size bed!!! Box is heavy! And the same night I could sleep on it straight away! Not really smell or what’s so ever just ready to bring me to heaven!! Not toooo soft or not toooo hard just Perfect!!!
Response from Silk & Snow
Oct 23, 2020
Hi Nanci,
Mission accomplished! So happy to hear that you had a great unboxing experience and that you’re enjoying your new mattress.
All the best,
Yvonne
Neil M
Verified Buyer
Flax Linen Duvet Cover
I love my new linen sheets and duvet from Silk & Snow! The fabric is cozy without being itchy and I love the weight of the duvet. Their pillows are next on my list!
Response from Silk & Snow
Oct 23, 2020
Hi Neil,
What a dreamy combo! Here's to many more nights of happy sleep!
All the best,
Yvonne
Marilou G
Verified Buyer
Matelas S&S Hybride
The best matress I ever had, not too soft, not to hard, just perfect, I can't recommand enough
Response from Silk & Snow
Oct 29, 2020
Hi Marilou,
Wonderful news! Great to hear that you're enjoying your new hybrid mattress. Thank you for taking the time to write us a review, we really appreciate it!
All the best,
Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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