4.6
From 1
to 5
Reviews
21591
Recommend
10 / 10
TrustScore
9.29 / 10
Justin C
Verified Buyer
S&S Hybrid Mattress - King
Great mattress. Most comfortable mattress I’ve ever owned. Silk and snow has great customer service too!
Ana F
Verified Buyer
Hybrid Mattress
I researched several bed in the box companies and I had specific needs. The bed needed some firmness but it also needed to feel like I could sink into it. I wanted quality and a reasonable price. Spending thirty five hundred dollars was not nor would it ever be an option. And it had to be a thick mattress. Somehow in my research I discovered Silk and Snow and a twelve inch deep mattress. I spent almost a year checking out a variety of mattress and all were somewhat similar but the thickness was what made my decision to purchase a Silk and Snow mattress. I love it and I am in love with it. I knew my old mattress had to be replaced but didn’t just know how bad it was until I slept in my new bed. It is perfect.
Gordana L
Verified Buyer
Terry Bath Towels
Super comfortable mattress which eliminated my back pain. Really happy with the purchase!
Kay
Verified Email
Terry Bath Towels
This mattress is EXTREMELY comfortable but extremely UNSUPPORTIVE. If it had stiffer springs, this would have been the mattress of my dreams but I woke up with back pain the first morning and it kept getting exponentially worse with each night. I know my back, after 15 years of severe pain and thousands of dollars in physiology and chiropractic treatment, I'm finally mobile and basically normal again but was afraid for what was coming if I kept sleeping on this mattress.
I arranged for the refund on day 5 but after a week, I had to haul out the air mattress while I was waiting for a refund and pickup, which took another two weeks.
It's not for me, but if you don't have issues and don't need support- YOU will love it!!
I arranged for the refund on day 5 but after a week, I had to haul out the air mattress while I was waiting for a refund and pickup, which took another two weeks.
It's not for me, but if you don't have issues and don't need support- YOU will love it!!
Response from Silk & Snow
Feb 26, 2020
Thanks for your feedback Kay, we appreciate all kinds. We have issued your full refund and wish you the best on your journey to a better night's sleep.
james t
Verified Buyer
Pillow
Great pillow
Sue R
Verified Buyer
Duvet - King/Cal King
I love this duvet inner so much I've bought three of them, for all my family members. They are really luxurious and a great weight. Love them.
Jamahl L
Verified Buyer
S&S Mattress - Queen
A little soft for me, but my wife really likes it.
Mary A
Verified Buyer
Terry Bath Towels
Awesome mattress to my amazement! I have disc problems in my lower back and awaiting a knee replacemen5 shortly. I need a firm mattress and the relatively very firm expensive mattress I purchased 4 years ago, has not been doing it for either my husband or myself. Friends had recently purchased a Silk and Snow this past summer and strongly recommended it. We took a gamble, price was great and haven’t looked back. My sleeping pattern has improved considerably and I truly recommend this mattress.!👍 ordering it was straight forward and excellent delivery within a few days directly to the front door. M Wilkie, Okanagan Valley, BC
Jenn C
Verified Buyer
S&S Hybrid Mattress - King
We sent it back - caused us too much discomfort.
Response from Silk & Snow
Feb 21, 2020
Hi Jenn, thanks for your feedback, we appreciate all sorts. As per our 100 day trial period, we have issued you a full refund and wish you the best on your journey to better sleep.
Evan M
Verified Buyer
S&S Hybrid Mattress - King
Super comfy. Did a lot of research on boxed mattresses and ended up deciding on this one. Glad I did because I couldn’t be happier!
Response from Silk & Snow
Feb 21, 2020
Thanks Evan, so glad you're loving your mattress! Great photo too, Sabbath for life.
Catherine S
Verified Buyer
Hybrid Mattress
I love this mattress! I am dealing with back issues and I always look forward to getting into this bed. I’ve had this mattress for 3 months now with no issues. I have the same mattress in my guest room.
Efoe N
Verified Buyer
Terry Bath Towels
Best mattress I’ve ever owned. But it definitely needs support.
Clifford H
Verified Buyer
S&S Mattress - Queen
It’s okay but seems a little softer than expected. Also disappointed in the mattress cover that we purchased to go with it , feels cheep and thought it would encase the mattress .
Robert M
Verified Buyer
Protector - Queen
It is good my husband is happy with it I just find it a little hard
Michelle S
Verified Buyer
S&S Mattress - King
Our bed arrived quickly and customer service was easy to reach and helpful. The bed was simple to set up and we really love sleeping on it--it has helped with my back pain and we appreciate that we can move around without disturbing one-another.
Christopher P
Verified Buyer
Hybrid Mattress
Enjoying the new mattress.
J.A D
Verified Buyer
Hybrid Mattress
This probably compares equally to the competitors selling at hundreds more. We notice less hip and
shoulder discomfort,but our previous mattress was 30 years old..The delivery service was great in Toronto.
You can request specific delivery practically to the minute. The off gassing odour dissipated within a few days.
The cons were..the mattress was packaged or rolled backwards so that we couldn’t open the packaging and
allow it to roll out.Lifting and flipping it would definitely take two people. The info we received on chat conflicted
with what was recommended on the website. We installed a slatted support per the website but I would have
preferred to use the boxspring. Chat indicated the old boxspring would be fine but we elected to follow the
web advice as most others sellers had the same recommendation, Unfortunately we disposed of the boxspring with the old mattress.
shoulder discomfort,but our previous mattress was 30 years old..The delivery service was great in Toronto.
You can request specific delivery practically to the minute. The off gassing odour dissipated within a few days.
The cons were..the mattress was packaged or rolled backwards so that we couldn’t open the packaging and
allow it to roll out.Lifting and flipping it would definitely take two people. The info we received on chat conflicted
with what was recommended on the website. We installed a slatted support per the website but I would have
preferred to use the boxspring. Chat indicated the old boxspring would be fine but we elected to follow the
web advice as most others sellers had the same recommendation, Unfortunately we disposed of the boxspring with the old mattress.
Catherine T
Verified Buyer
S&S Mattress - Full
I'm not sure what to make of my memory foam mattress yet. It was perfect for me when I bought it Nov/19 - no more hip and shoulder pain when I woke up in the morning. But the centre of the mattress has more 'give' now and seems to be sinking slightly. I have heard that your have to 'break in' memory foam and don't know if my experience is normal. Anyway I am worried that further use will make it to soft for me.
Response from Silk & Snow
Feb 17, 2020
Hi Catherine, thank you for taking the time to write a review for your S&S Mattress. We are so glad to hear that sleeping on your S&S seems to have helped your hip and shoulder pain. What you are describing sounds as if your mattress has broken in. We would expect the foam to break in as you described within the first month or two, and afterwards there should not be a dramatic change in firmness. Since we use a premium foam (4 lb density), you can rest assured that your mattress will last for years to come.
If you would like to discuss your mattress in further detail with us, please do not hesitate to get in touch with us (hello@silkandsnow.com; 855-777-0033) and we will be more than pleased to assist.
Hagen F
Verified Buyer
Terry Bath Towels
great value, great service, excellent memory foam, base foam layer could be firmer but I understand it is a one size fits all
Saad u
Verified Buyer
Hybrid Mattress
Super comfy mattress. Our previous one would cause a lot of soreness and back pain, but with this hybrid mattress, we feel much better after a good sleep. Shipping was fast and convenient too! Would highly recommend.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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