Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16244
4 Stars
3164
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21591
Recommend 10 / 10
TrustScore 9.29 / 10
Bryan
Dec 29, 2017
Verified Buyer
Terry Bath Towels
Fantastic mattress! I was really surprised with how big of a difference memory foam could feel and actually have to set the alarm clock most nights to make sure I wake up!! It's one of the best investments I have made and is worth every penny. I only wished they made this in RV sizes as well!
Jessica
Dec 14, 2017
Verified Buyer
Terry Bath Towels
I ordered 2 full size mattresses for my kids' bunkbeds. Not only are the mattresses comfortable, the customer service was incredible. Always prompt replies - even on weekends - and always provided us with choices, quick updates and very courteous service. Would definitely recommend and use again.
Esther
Dec 14, 2017
Verified Buyer
Terry Bath Towels
I bought 2 silk + snow twin xl mattresses and the adjustable split king from Casper. Sleeping on it for one week now and so far doing great!
Chris
Dec 06, 2017
Verified Buyer
Terry Bath Towels
Injured my back and was having problems sleeping at night. We spent a night a hotel sleeping on a memory foam mattress, and I was sold. As soon as I got home I compared the products on the market and decided to go with Silk + Snow. The service I received was outstanding. There was an issue/delay with Loomis, but Silk + Snow made it right.
I am sleeping like a baby.
Samuel Zhang
Dec 01, 2017
Verified Buyer
Terry Bath Towels
I saw their ads in subways among other mattress brands as well. Took a few pictures to show my wife, since we were in the market for a new mattress She hesitated to consider them as she likes to try mattresses at a store first.

We shopped at a few places, but didn't quite see the value since I kept thinking about these online mattress companies. So, my wife and I both agreed to buy from online, knowing we can try it for 100 nights. We are over 100 nights in already, and surprised how good the quality of the mattress. It is IMO better than most brands you can find in stores and just fraction of the cost. My wife loves the feature of an unzippable cover to wash. Her only complaint is the mattress was very heavy to move but I don't really mind that knowing it is all because of the quality they used.
Matt
Nov 24, 2017
Verified Buyer
Terry Bath Towels
I bought this mattress for almost 2 months, and love every night sleeping on it. I was concerned about the initial softness, but I was almost fooled by that. The mattress is, in fact, very supportive. I usually have some lower back pain due to the side sleep posture and this mattress solve this problem for me. One of the best purchase I ever made.
Dave
Nov 23, 2017
Verified Buyer
Terry Bath Towels
I have tried almost every mattress in a box, bed in a box, boxed mattress, online mattress or whatever you want to call it. I tried almost all the well known online mattresses in Canada before finding the Silk + Snow .

First I started with the Endy Mattress. The Endy Mattress vs Silk + Snow was not even worth comparing. I found the Endy way too soft. The materials did not feel very high quality so i returned this and move on. I thought I would give the coil hybrid mattress a try and ended up buying a Saatva mattress. When it got to my house, the delivery team actually had trouble bringing it through the stairs (I live in a much older home). So I went back to the bed-in-the-box options again.

I tried a polysleep mattress next. Although this was better than the Endy, I did feel like I sank right to the bottom. I generally like firmer beds but it just felt like there was no give in this one. I

I tried the douglasbed next. The Douglas mattress feels very similar to the Endy. I wonder if they just make these mattresses all from the same factory and slap a different label on it?

Needless to say, I moved on and thought I\'d splurge and try the Loom & Leaf. This mattress was far superior to all the mattresses I tried previously. I actually kept this until the 110 day mark, when i noticed that there was a bit of a depression forming on my mattress. I went back and forth with the customer service a bit but ultimately decided to return it.

Finally, I ordered a Silk and Snow. This was definitely the best of the bunch. As soon as I unboxed it, I could tell that this mattress was very different from the weight (which was very similar to the Loom and Leaf) to the fabric used, which appeared to be much thicker than the rest. The mattress seems to have the perfect balance of support and firmness. The more I sank in, the more it seemed to push back. I\'m not sure what the difference was but I definitely felt I got a much better sleep the next morning and every morning after that. I\'m well past my 100 days now and am still very happy with my purchase. So after my long journey to search for the perfect mattress, I am happy to say that I finally found it in the Silk and Snow!
Kim
Nov 20, 2017
Verified Buyer
Terry Bath Towels
Fantastic company to deal with and amazing customer service.
Kailey K
Nov 19, 2017
Verified Buyer
Terry Bath Towels
This is truly an amazing mattress. It is cozy and soft and is the most comfortable mattress I have slept on. Really happy with my purchase.
Christina F.
Nov 17, 2017
Verified Buyer
Terry Bath Towels
My first impression was not great. I guess I was not used to a memory foam mattress since we had been sleeping on a innerspring mattress for years. The feel of memory foam mattress is definitely different from your traditional coil spring mattress. The reason why we got this mattress was because I am a light sleeper and my husband will wake me up 3 to 4 times a night. Every time he changed position the mattress will shake. With this mattress I have noticed that I haven't been woken up by him and have had more quality sleep. After a few weeks on this mattress, I have gotten used to the softness and support of memory foam and look forward to going to bed every night.
Ann
Nov 14, 2017
Verified Buyer
Terry Bath Towels
We are also about a few weeks in and yes our bed is very comfortable ! I have to agree about the customer service. I also had quite a few questions and the response was always very timely! I wouldn?t hesitate to give Silk and Snow a try!
Deb
Nov 11, 2017
Verified Buyer
Terry Bath Towels
I totally love my bed. I sleep through the whole night the best bed I've ever had
Trevor
Nov 10, 2017
Verified Buyer
Terry Bath Towels
3 weeks into owning our mattress and so far we are very happy with it. It's firm enough for me and I prefer a very firm bed. The cover designs are clever the way you can just zip off the top for washing. We got the pillows too and they are very comfortable but quite large. I wish it was half the thickness I don't like my head really high up when I sleep so I end up on the edge of the pillow. But the shredded silicone is very supportive and very comfortable.

I hope everything stays this way and we can keep this mattress for a long time.

Also I will say your customer service is above and beyond as well. Don't let that slip. I had a few questions which I asked through email and was always responded to within hours and everyone who responded to me was more than happy to answer my questions and make sure I was clear about their answers.
Marsha Rose
Nov 10, 2017
Verified Buyer
Terry Bath Towels
It's been two weeks since I got my Silk + Snow mattress and I could not be more happy. First I will start with the customer service. There was a very minor mix up with my delivery. I emailed Silk + Snow when I realized what happened and got a response almost immediately from Kenneth. Within minutes the mix up was solved and my mattress was delivered the same day.
The first night I slept on my mattress was not the greatest experience. There was a slight smell and I guess I was not used to sleeping on a memory foam mattress. However, by the second night the smell was completely gone and my sleep experience was much better. Two weeks later I cannot believe how amazing this mattress feels. With my old spring mattress I used to wake up with aches and pains but now they are completely gone. I even noticed that after an intense workout at the gym where I would usually be very sore the next day or two has really improved. I can't say enough about the Silk + Snow mattress. Most of all I am so happy to support a Canadian company. Once again thank you Silk + Snow.
Lydia
Nov 08, 2017
Verified Buyer
Terry Bath Towels
We received our mattress this past Friday (shipped within the week from Toronto to Nanaimo!). We
Jonathan P
Oct 30, 2017
Verified Buyer
Terry Bath Towels
This mattress is absolutely amazing. I am a side sleeper and have had woken up with shoulder pain from my previous mattress. This mattress provides the right amount of support and plushness that alleviates my pressure points on my shoulder and my pain is gone. I highly recommend this bed if you are a side sleeper like me.
Lara
Oct 29, 2017
Verified Buyer
Terry Bath Towels
We've been loving ours!!! Thank you Silk and Snow :)
Alice K
Oct 22, 2017
Verified Buyer
Terry Bath Towels
We purchased a Silk + Snow mattress after a few of our friends recommended this to us. We had been sleeping on 12 year old coil bed that pretty much reached its end of life. I was about 6 months pregnant, and having a lot of trouble finding a comfortable sleeping position. I figured I had nothing to lose at that point, and my bed could use an upgrade before the big arrival. It took a few nights to adjust to the Silk + Snow, which had me worried initially, but shortly afterword I really loved the bed and have slept great every night. I really felt this bed saved me from many sleepless nights since it supports my body so well that it doesn't ever put pressure on the my joints or my baby, which was a totally different experience when I compare it to my old coil mattress. I shamelessly plug the Silk + Snow to all of my friends whenever they give me the opportunity! There are so many pillows geared at making your sleep during your pregnancy better, but I found that it was my new foam mattress that really saved me.
Arlene
Oct 21, 2017
Verified Buyer
Terry Bath Towels
I really enjoyed the unboxing and was a bit surprised that a mattress can fit in there. We've had it for over 3 weeks now and so far so good.
CatLady
Oct 19, 2017
Verified Buyer
Terry Bath Towels
I love my S + S! It is fantastically comfortable and my cat loves it too!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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