4.6
From 1
to 5
Reviews
21597
Recommend
10 / 10
TrustScore
9.29 / 10
Alexandr S
Verified Buyer
Bingo!
Kristen P
Bed Frame and linen sheets
Verified Buyer
Wooden Bed Frame
Bed frame is gorgeous, solid and easy to put together. Absolutely love it! Linen sheets add to the look, very rich!
Tania L
Best matress EVER!!
Verified Buyer
S&S Hybrid Mattress
Bought the hybrid Plush and added the medium topper … HEAVEN ❤️
Pamela C
Ethical, soft and comfy!
Verified Buyer
We love our new Percale Cotton duvet cover and pillowcases! Crisp and cool to the touch, as advertised, yet still soft and comforting. The sage green colour is lovely, an earthy and fresh shade. I chose Silk and Snow because they are a Canadian company with ethical manufacturing and production transparency for the different products they offer. Excellent customer service as well, I ordered the wrong size duvet cover at first and was assisted with an exchange to get the right size at no extra cost to me, even though it was completely my mistake. Will definitely order from them again next time I need new bedding!
Gail G
organic mattress
Verified Buyer
S&S Hybrid Mattress
This is the second one I have purchased absolutely amazing quality, and comfort
Justin R
medium pillow top - maximum sleepability
Verified Buyer
S&S Organic Mattress
I don’t like this mattress. I LOVE it! Hands down the best bed I have ever slept in. It’s expensive but I feel it’s worth the investment and I financed it so that helped make my decision. My only negative remark would be the 2 pillows worth over $300 that I got for “free”. It seems to me that the price for those is already included in the $1500 for the mattress and as a marketing gimmick they tell you you’re getting these crazy expensive, lacklustre foam pillow imposters. I could have chosen not to take them but still pay the same price so I thought I’d give them a whirl. They are now living on the bed as decoratives. Would have much rather have the option to opt out with the amount deducted.
Joanne V
sheets
Verified Buyer
Percale Cotton Sheet Set
Soft and warm but no night sweats
Rachel T
Verified Buyer
Percale Cotton Sheet Set
We will definitely order from silk and snow again! Easy ordering process, quick delivery and quality product.
Chris B
Comfortable sheets, cool and crisp, worth it
Verified Buyer
Percale Cotton Sheet Set
I have other sheets from Silk & Snow that I like, but this was my first time with Percale. I quite like them. They're cool and crisp, seem well made, and are breathable. I would buy again. The "Tempest Blue" is a nice colour. I also like buying from local Canadian companies.
Jennifer H
Latex Topper
Verified Buyer
I have not had a chance to try this yet but all the products I have bought at SIlk and SNow I have been quite happy with. This includes a bed frame, mattress and a topper. Also, I purchased two bed side tables and a linen/cotton blend sheet set from another vendor. All are top quality.
Sunjoo P
Love this bedside table!
Verified Buyer
Rattan Nightstand
It’s exactly what I expected! It’s not only aesthetic but also sturdy and smooth. Love it!
Julie L
Bed cover
Verified Buyer
Waffle Duvet Cover
Super quality
Michele M
LOVE these sheets!
Verified Buyer
Egyptian Cotton Sheet Set
This is my second set of the sateen sheets! I’m a warm sleeper and these feel so cool and comfortable!! The fit is perfect! They wash beautifully and just make crawling into bed so cozy! HIGHLY recommend these!!
Yucan Z
Great quality and no odor!
Verified Buyer
Wooden Upholstered Headboard
Great quality, especially with no odor.
The last bed I bought from another brand had a strong smell right out of the box. I've been sleeping on my mattress without a bad frame for years and finally decided to get one - love the design! Plus, the customer service was excellent. Highly recommended.
The last bed I bought from another brand had a strong smell right out of the box. I've been sleeping on my mattress without a bad frame for years and finally decided to get one - love the design! Plus, the customer service was excellent. Highly recommended.
Alida S
BOT based customer service but great product
Verified Buyer
S&S Organic Mattress
This company definitely makes a good product. But the customer service is VERY labour intensive for the buyer. Two examples: upon purchase of two organic mattresses, it took about 4-5 back and forth calls, emails,
Links being returned, needing to discuss the link, sending the link again, approval emails about said link etc. quite time consuming. And then the process of trying to return one of the mattresses (they are GREAT but medium firm is HARD!) took a full week of calling, talking to a human about how we (in the bush) have no printer shops and printers that can make the label they needed).... the people were super nice on the phone but would send the next email with AI generated condolences about trying with this next label that needed printing. This went on for a full week - exhausting as each customer representative seemed to listen but did not, and then they would send out emails repeating the wrong information - over and over. After a week (maybe even ten days) we finally found a private home in our small town who would print a label - but Silk and Snow could have easily generated a QR code for the post office and saved us a daily back and forth of not listening.
I am a person with reading and cognitive problems. There are many people like me, and silk and snow could have helped out at the beginning... what if I was 80? Shooting out emails with the wrong information daily for elders or people with cognition disabilities is not helpful.
Links being returned, needing to discuss the link, sending the link again, approval emails about said link etc. quite time consuming. And then the process of trying to return one of the mattresses (they are GREAT but medium firm is HARD!) took a full week of calling, talking to a human about how we (in the bush) have no printer shops and printers that can make the label they needed).... the people were super nice on the phone but would send the next email with AI generated condolences about trying with this next label that needed printing. This went on for a full week - exhausting as each customer representative seemed to listen but did not, and then they would send out emails repeating the wrong information - over and over. After a week (maybe even ten days) we finally found a private home in our small town who would print a label - but Silk and Snow could have easily generated a QR code for the post office and saved us a daily back and forth of not listening.
I am a person with reading and cognitive problems. There are many people like me, and silk and snow could have helped out at the beginning... what if I was 80? Shooting out emails with the wrong information daily for elders or people with cognition disabilities is not helpful.
Angela F
I love this bed frame!
Verified Buyer
Wooden Platform Bed
I’ve been thinking about getting a new bed frame for over a year. Specifically one with Japanese joinery and I finally took the plunge and I don’t regret it at all.
I made the order on Saturday afternoon and it was delivered Wednesday morning! My daughter and I assembled it in under an hour (this includes opening all the boxes and carrying everything to the second floor).
I’ve had the most comfortable sleep since night one, prior to that I was wondering if I needed to replace my mattress.
Also it’s just beautiful, wish I had gotten the headboard but I might see if I can add that on at a later date.
I made the order on Saturday afternoon and it was delivered Wednesday morning! My daughter and I assembled it in under an hour (this includes opening all the boxes and carrying everything to the second floor).
I’ve had the most comfortable sleep since night one, prior to that I was wondering if I needed to replace my mattress.
Also it’s just beautiful, wish I had gotten the headboard but I might see if I can add that on at a later date.
Guillaume V
Comfy
Verified Buyer
Percale Cotton Sheet Set
Very comfy, good quality
Michael F
The bed is nice but I haven't received my pil
Verified Buyer
S&S Organic Mattress
Where's my pillows?
Angela M
head board
Verified Buyer
Percale Cotton Sheet Set
Headboard could use more structural support at leg connections.
Amy S
Great
Verified Buyer
S&S Hybrid Mattress
Great support, nice and firm. Like the edges, they have support. Stay nice and cool through the night. Highly recommend!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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