4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Krystyna G
Verified Buyer
S&S Hybrid Mattress
Very comfortable, wish there were mattress handles sewn onto the sides to make it easier to rotate /lift up. Don’t notice any cooling effect and would say it’s softer than rated but still supportive. Overall happy with the purchase and ordering process.
Amelia M
Verified Buyer
Surmatelas organique
Absolute game changer! I bought an expensive mattress but it is just to firm. This mattress topper makes it just soft enough and doesn’t make me hot!!
Patricia G
Verified Email
Silk & Snow Natural Hand Knit Weighted Blanket
Completely dissatisfied with customer service and return policy. I bought a knitted weighted blanket for my husband for Christmas. He started using it beginning of January and finds it too heavy so won’t use it. Over $300 lost because was not returned at allotted time but one month later because he didn’t use it for the first month as he hadn’t received it yet as it was his Xmas gift. Sorry to say I am out this money from Silk and Snow. One unhappy customer here.
Response from Silk & Snow
May 07, 2023
Hello Patricia,
Thank you so much for sharing your experience,
We apologize to hear you have not been happy with the service provided. As we understand some products may not be suited for everyone, we are happy to offer our 100 night trial period with our Weighted Blankets. Unfortunately, as per our advertised policy, we are unable to facilitate a return outside of the return window. We sincerely apologize for the inconvenience and will definitely relay the feedback internally.
Warm regards,
Jeanne
Niki P
Verified Buyer
Egyptian Cotton Sheet Set
Makes me very hot and sweaty, find them to be non breathable.
corinne a
Verified Buyer
Great! Stylish, comfortable. Five stars
Jacquie
Verified Email
Muslin Sham Set
Unfortunately our cover barely lasted 6 months before it started pilling and having some loose threads. We even lost a button. We bought our sheets from silk and snow and at the same time, they still look brand new! But the duvet cover just doesn’t seem to be the same quality. Can’t recommended for such a high price.
Response from Silk & Snow
May 07, 2023
Hello Jacquie,
Thank you so much for sharing your experience.
We are so sorry to hear about this! It definitely does not represent the desired experience we strive to offer to our customers. We offer a 1-year warranty on our bedding in case of any unforeseen concerns. I would invite you to consult our advertised warranty and reach out to our team at hello@silkandsnow.com if applicable in order to open a claim. We would be happy to take a closer look.
If you have any questions, do not hesitate to reach out.
Sincerely,
Jeanne
Josée D
Verified Buyer
Adjustable Pillow (Retail)
Oreiller qui répond à mes attentes sur tous les points; moelleux, confortable. La fait que l’on peut ajuster la quantité de mousse à l’intérieur fait toute la différence . Je passe de très bonnes nuits grâce depuis l’achat de cet oreiller.
Diana P
Verified Buyer
S&S Hybrid Mattress
Love my mattress. I also love the lightweight alternative down duvet. The mattress is comfortable yet supportive. I am over 60 and still working in a construction environment. My back and hips and shoulders need a great mattress without pressure points. Without a doubt the best sleep I’ve had in 30 years. Shipping was crazy fast. Only drawback is that it weighs 100 lbs. I am a 135 lb. woman who lives on the third floor with no elevator. Make sure someone can help you. Delivery guys won’t.
Claire L
Verified Buyer
It’s nice enough. I feel a bit bamboozled, but maybe it’s my fault for not reading carefully enough. I bought the quilt after looking for a long time for something that was 100% cotton, it says in the information and other places “made from 100% cotton” but in fact the tag tells us that it is filled with good old polyester. Now looking back I do see in another section it mentions “microfibre fill” but I didn’t look further before buying after reading “100% cotton” 3 places. The washing instructions on the website also say “Machine washable. Use a warm normal cycle and wash with like colours only. Do not bleach, iron, or dry clean.” I assumed I could tumble dry, but when I received it, the first time I went to wash it I read the tag which says Do no tumble dry. It’s an okay product. I feel the description on the website is misleading. I wouldn’t have bought it if I had know it is polyester and can’t go in the dryer.
Arlene T
Verified Buyer
Egyptian Cotton Sheet Set
Fast shipping. Sheets are great. Pockets are perfect size and form well around my mattress.
David S
Verified Buyer
Wooden Bed Frame
Better than expected
Jordan U
Verified Buyer
Wooden Platform Bed
Great design! Happy with the quality. And much more affordable than their competitors. And I actually like Silk and Snow's design better
Trystan B
Verified Buyer
Flax Linen Duvet Cover
Perfection, looks and feels wonderful.
Trystan B
Verified Buyer
The regular towels are amazing! And although they’re super soft, they dry you so quickly and don’t take long to dry. The linen sheets are a no-brainer. They’ve made us love our bed so much more, and the texture of the linen becomes so soft after a few uses.
Sandra F
Verified Buyer
Adjustable Pillow (Retail)
Great
Linda C
Verified Buyer
Flax Linen Duvet Cover
J'adore cette couette en lin, la couleur est magnifique, elle est de très bonne qualité.
Adina P
Verified Buyer
Down Alternative Duvet
Amazing!
Dolly S
Verified Buyer
Wooden Nightstand
Love this side table.
Judie H
Verified Buyer
Adjustable Pillow (Retail)
I ccannot find a comfortable height with this pillow. It’s either too high or too low and once you start removing the filling, it’s difficult to make it even again.
Response from Silk & Snow
May 07, 2023
Hello Judie,
We are so sorry to hear you are not satisfied with your recent purchase.
We sincerely appreciate your feedback and will definitely relay it to our team as we never miss a chance to improve our products. If it wasn't quite for you, we are happy to offer a 100-night trial period with our pillows. If you would like to initiate a return within your trial, kindly email us at hello@silkandsnow.com and our team will be able to facilitate the process for you.
Sincerely,
Jeanne
Shauna L
Verified Buyer
S&S Hybrid Mattress
It's firmer than you think it's going to be, which is OK because I'm a tummy sleeper and I genuinely love this mattress, however, it measures at 55" and not 60" like the Queen size I ordered and what it said it was on the tag and packaging...
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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