4.6
From 1
to 5
Reviews
21599
Recommend
10 / 10
TrustScore
9.29 / 10
Petra T
Verified Buyer
I am giving this mattress a 4 start rating, even though I am returning the mattress. Due to a number of medical conditions, the mattress was just too firm for me and I was not comfortable sleeping on it. However, the quality of the mattress is perfect. Delivery was prompt and the customer service has been very good. Just wish the pillow top had been a little thicker and softer.
Response from Silk & Snow
Feb 07, 2023
Hi Petra,
Thank you for taking the time to reach out and share your feedback with our company regarding your new organic mattress. Although your bed was not suitable for your needs, we are glad to know your return experience has gone well. We will be sure to pass along your kudos to our customer service team.
All the best,
Michelle
Denis U
Verified Buyer
S&S Hybrid Mattress
2nd purchase recently. Great bed , great service Ordered Dec 27 new queen mattress delivered Dec 31 thanks you Fed ex My back, hips , neck feel awesome after 20 nites
Response from Silk & Snow
Feb 07, 2023
Hi Denis,
We appreciate you taking the time to share your experience with our brand. We are so glad you are enjoying your new hybrid mattress! Here's to many more cozy nights of happy sleep to come!
All the best,
Michelle
Gail M
Verified Buyer
Adjustable Pillow (Retail)
A really lovely pillow with the added advantage of adjusting it to your sleeping needs. Quick and efficient delivery. I plan to purchase another.
Response from Silk & Snow
Feb 07, 2023
Hi Gail,
That is awesome news! We are so glad you are enjoying your new pillow. Thank you for writing in and sharing your experience. Here's to many comfy nights ahead!
All the best,
Michelle
Sebastian T
Verified Buyer
Upholstered Bed Frame with Headboard
The bed frame is good. Based on the price the quality seems decent so far. I do wish the slats were build from better quality wood. The headboard itself feels cheaper in terms of material and the particle board in it seems not that strong. Overall the frame looks great but the quality could be a bit better for the price point.
So far it keeps our mattress very secure and level, I find it better than it was on our box spring before.
Overall rigidity is good and there is minimal shakiness.
Personally I think the headboard could have been taller, or at least having an option for a taller headboard and the bedframe itself but it definitely seems like most people prefer low rise stuff so I guess that's following the market of what people like.
All in all good overall and hoping this lasts 10+ years.
So far it keeps our mattress very secure and level, I find it better than it was on our box spring before.
Overall rigidity is good and there is minimal shakiness.
Personally I think the headboard could have been taller, or at least having an option for a taller headboard and the bedframe itself but it definitely seems like most people prefer low rise stuff so I guess that's following the market of what people like.
All in all good overall and hoping this lasts 10+ years.
Response from Silk & Snow
Feb 07, 2023
Hi Sebastian,
We really appreciate you taking the time to write in and share your experience with our company. We will be sure to pass along your feedback to our team accordingly as we are always looking to enhance our products where we can. We remain available if you have any questions or concerns please contact our customer service team by sending an email to hello@silkandsnow.com.
Sincerely,
Michelle
Jen.S.
Verified Email
My husband is 215lbs 5.8. Bought size xL/xxL we probably could have went with one size smaller. The sleeves are long and so is the length. He loves it as is. It is so soft and its the nicest tone of grey. It looks great on and now I want one too. Also awesome when coming out of the hottub.
Response from Silk & Snow
Feb 07, 2023
Hi Jen,
That is great news! We are thrilled to hear your husband loves his muslin bath robe. Thank you for taking the time to reach out. Here's to many more comfy times ahead!
All the best,
Michelle
Danielle S
Verified Buyer
Down Duvet
Nice and warm!! But not too hot
Response from Silk & Snow
Feb 07, 2023
Hi Danielle,
We are so glad you are finding your new down duvet so warm! Thank you for taking the time to reach out and share your experience with us. Happy sleeping!
All the best,
Michelle
Paul M
Verified Buyer
It's taken a while to get used to the new mattress, only because we are used to soft memory foam. It was delivered quickly and there was low to no odour when we opened it up. It is supportive but could be a little softer.
Response from Silk & Snow
Feb 07, 2023
Hi Paul,
Thank you for taking the time to reach out and share your experience with our company. We appreciate your feedback and will be sure to pass it along to our design team. In our experience it is possible your mattress will soften up a bit more and be to your liking. However if you find after further testing it is not suitable for you, please send an email to our customer service team at hello@silkandsnow.com to initiate your return during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Lori O
Verified Buyer
S&S Hybrid Mattress
Our mattress arrived promptly and in good shape. We are enjoying the best sleep in many years!
Response from Silk & Snow
Feb 07, 2023
Hi Lori,
We are so glad to hear you are having the best sleep ever in your new hybrid mattress! Thank you for taking the time to reach out and share your experience with our team. Stay cozy!
All the best,
Michelle
Dottie K
Verified Buyer
S&S Hybrid Mattress
Excellent mattress and excellent service. Would definitely buy another.
Response from Silk & Snow
Feb 07, 2023
Hi Dottie,
We are thrilled to hear this great news! Thank you for taking the time to reach out and share your feedback with our brand. Here's to many more comfy nights of happy sleep to come!
All the best,
Michelle
Dominic M
Verified Buyer
Natural Weighted Blanket
Just awesome!
Response from Silk & Snow
Feb 07, 2023
Hi Dominic,
We are so glad you are enjoying your new weighted blanket! Thank you for taking the time to write to us and share this great news. Happy sleeping!
All the best,
Michelle
David G
Verified Buyer
Plush Terry Towel
Great product and fast delivery. The bath towel and matching face cloths were a great Christmas gift for my mother.
Response from Silk & Snow
Feb 07, 2023
Hi David,
Thank you for taking the time to reach out and share your experience with our brand. We are so glad to hear your gift was a success! Here's to being cozy!
All the best,
Michelle
David B
Verified Buyer
Egyptian Cotton Sheet Set
I am so grateful I found your company in August, 2022 - since that time I have ordered the bed with headboard, mattress, mattress cover, 2 sets of sheets, 4 pillows, and I could not be happier with the outstanding quality of your product line! I will be a "lifer" for sure!
Response from Silk & Snow
Feb 07, 2023
Hi David,
That is such a amazing news! Thank you so much for your continued support and for taking the time to reach out and share your experience with our brand. Here's to many more comfortable nights of happy sleep to ahead!
All the best,
Michelle
Amélie C
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Love the overall product but a bit too scratchy for flat sheet or pillows.
For fitted sheet it’s great thought.
Thanks!
For fitted sheet it’s great thought.
Thanks!
Response from Silk & Snow
Jan 11, 2023
Hi Amélie,
We appreciate you taking the time to reach out and share your experience with our team. We would recommend you wash your flax linen bedding a few times as this should soften the fibers and make your flax linen bedding softer. However, if you find after further testing they remain unsuitable, please contact our customer service team by sending an email to hello@silkandsnow.com during your 100 Night Trial. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Anne L
Verified Buyer
Adjustable Pillow (Retail)
Excellent achat. L’oreiller est tellement confortable. J’en ai acheté un pour mon conjoint peu de temps après. Le king est immense ce qui fait que ma tête est toujours en contact avec l’oreiller, peu importe ma position.
Response from Silk & Snow
Feb 07, 2023
Bonjour Anne,
Nous apprécions vraiment que vous nous écriviez et que vous partagiez vos commentaires avec notre équipe. Bons dodos !
Cordialement,
Michelle
Karl W
Verified Buyer
Upholstered Bed Frame with Headboard
The king size bedframe is a great product value for money spent. The frame is well made and assembly was straight forward.
Would recommend this product
Would recommend this product
Response from Silk & Snow
Feb 07, 2023
Hi Karl,
Thank you for taking the time to share your experience with our company. We are so glad to hear of your positive experience with your new bed frame with headboard. Here's to many more cozy nights ahead!
All the best,
Michelle
Sylvie S
Verified Buyer
Muslin Bathrobe
We love ours robes! They are extremely comfortable and soft. Very well made😊😊
Response from Silk & Snow
Feb 07, 2023
Hi Sylvie,
That is great news! Thank you for taking the time to reach out and share your feedback with our brand. Here's to being cozy!
All the best,
Michelle
Jonah A
Verified Buyer
Down Duvet
Warm and comfortable duvet, no surpises at all.
Response from Silk & Snow
Feb 07, 2023
Hi Jonah,
Thank you for taking the time to reach out and share your experience with your new down duvet! We really appreciate you taking the time to reach out and share your feedback. Here's to many more restful nights of happy sleep to come!
All the best,
Michelle
Stéfanie G
Verified Buyer
Adjustable Pillow (Retail)
Super confortable!
Response from Silk & Snow
Feb 07, 2023
Bonjour Stéfanie,
Nous apprécions vraiment que vous nous écriviez et que vous partagiez vos commentaires avec notre équipe. Bons dodos !
Cordialement,
Michelle
James R
Verified Buyer
Egyptian Cotton Duvet Cover
Good.
Response from Silk & Snow
Feb 07, 2023
Hi James,
Thank you for taking the time to reach out and share your feedback with us. Happy sleeping!
All the best,
Michelle
jacqueline m
Verified Buyer
Egyptian Cotton Duvet Cover
Duvet and cover exceed my expectations. Arrived very quickly, easy to order on line. Great quality for the price.
Response from Silk & Snow
Feb 07, 2023
Hi Jacqueline,
We are so glad to hear your new duvet and Egyptian cotton duvet cover exceeded your expectations! Thank you for taking the time to reach out and share your experience with our company. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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